Cross-Functional:Liaison between Sales, Marketing, Product teamsCollaborate with Director and EVP for a phased and strategic approach to CD division growth. Build Sales Enablement team growth roadmapCoordinate with Leadership and Executive Leadership to define support initiatives Effectively communicate cross-functionally with other departments to coordinate training for new programs and products:CRM Team Lead Gen Marketing teamField Development teamWholesale TeamCustomer Support TeamContent Creation and Ongoing Training Improve Current ScriptingImprove Current RebuttalsCreate InitiativesDecksOnboardingContinued DevelopmentTraining Attendance PolicyCreate Lunch and Learn (weekly)CRM ProcessSales ProcessPolicy and ProceduresOther as needed Revise training effectiveness based on feedback from traineesProcessTechnologypolicies and proceduresProvide feedback to managers to continue developing their sales team members.Identify opportunities for training Through call shadowing Through CRM process shadowingPartner with Quality Assurance Specialist for areas of opportunity Partner with CD Managers for areas of opportunity CRM training Collaborate with the CRM team to offer effective and continuous team Develop CRM training as needed for updates and product enhancements.Professional Development Professional development of Sales Enablement Specialist Interactive trainingCritical conversationsSeeking for understandingCatering to different learners Role-playing exercisesIn-role best practices Motivation/inspirationPowerPoint/SlidesNew hire/onboarding administration

- Effective goal driven social media marketing strategy for over 200 clients- Timely error resolution calling for innovative solutions and critical thinking. - Interdepartmental communication utilizing JIRA to deliver smooth and effective customer experience.- Mastery of multiple CRM tools including Salesforce, Atlassian, JIRA, and proprietary internal systems.

-Responsible for training of incoming new hire sales representatives to the GoDaddy sales office in Austin, TX. Initial Sales Training incorporates product, IT, navigation of the sales pitch, sales acumen, Salesforce.com, sales psychology and value based pricing schemes, and all related soft skills. -Conduct ongoing weekly continuing educational training with the entire sales team to sharpen skills and aid in professional development for sales reps and management on a continual basis.-Join forces with leaders in multiple departments including recruiting, people team (HR), site level sales management, IT, and Salesforce.com to create a dynamic program to develop sales and leadership skills at every career level, including initial sales training/development programs, ongoing skills training, and sales career development curriculum.-Understand and process trainee feedback to revise training effectiveness including process, technology, and policies and procedures; as well as provide feedback to managers to continue to develop their sales team members.-New content creation including presentations, drills and activity dimensions to the current training program to push for greater results each class/month/quarter.-Build thoughtful agendas for initial sales training to ensure best impact.-Responsible for training/ramping of newly promoted trainers into GoDaddy Learning at Austin sales office-Oversee daily operations of delivery channel of GoDaddy Learning at Austin sales office

As a sales representative I proved I am a consistent performer and a true team player. Ranked in the Top 15 in the sales division EOY 2016 and was awarded to the 2016 President's Club. Generated over 9K in revenue in 2016 Q3 and was in attendance at the Q3 Recognition dinner.Selected for Sales Lab as part of the original 6 members and continue to be a key player until being promoted to Sales Training Specialist. I played a large role in the roll-out of our new sales process and champion the Main Street Hub culture and values in the new division.

As a Marketing & Sales Consultant I own and drive the sales of my property. I am the front line of the sales force and manage all sales administration through proper and thorough usage of our streamlined sales platform, OneSite. I market the property through the use of enticing and innovative Craigslist ad posting, staging and photographing of model apartment homes, and webpage and stream management.Marketing & Sales Consultants are required to maintain a 23% closing ratio, meet monthly new lease quotas, maintain an average score of 90% or higher on all telephone and face-to-face secret shops, and tend to the daily needs of current residents.

Responsible for the general operation of the store including decision making and taking action in the absence of the Retail Sales Manager.Supervise, train, and mentor all operations team members under the direction of the Retail Sales Manager.Large role in sales plan success through outstanding customer service, smart marketing decisions, cross-merchandising, and maintaining a clean and organized sales floor. Responsible for the handling and security of all store money, day/night deposits to the bank, and NSF checks

Demonstrate a deep understanding of products and present benefits by cross-selling to existing and new customers. Achieve personal sales goals and actively participate in branch sales and marketing activities. Establish customer relationships, conduct telephone prospecting, outbound calls, follow-up, and face-to-face meetings. Special duties as Branch Operations Captain and Customer Service Captain.

Crucial role in inventory management paying attention to needs of store through proper utilization of a comprehensive inventory management systemAssist with recruiting, development, and advancement of new and existing employees adhering to the specific timetables and guidelines of CVSOversee and provide consistently outstanding customer service in an effort to build customer loyalty

• Set and achieve/exceed sales goals, follow through of teller referrals, and cross-selling to existing customers• Build solid profitable relationships through mutual respect, understanding, trust, and high level of professionalism • Possess an in-depth knowledge of defined set of products, services, operations, and systems of the Bank.