Patrick Vance

Patrick Vance Email and Phone Number

Cybersecurity Systems Analyst at Naval Nuclear Laboratory (NNL) @
Patrick Vance's Location
Pittsburgh, Pennsylvania, United States, United States
Patrick Vance's Contact Details

Patrick Vance personal email

n/a
About Patrick Vance

Experienced IT specialist, MSIT gradPrior roles in regional management, technical support, customer service, data analytics, and operations. I love optimizing processes, bringing value out of raw data, and helping teams protect their systems.

Patrick Vance's Current Company Details
Naval Nuclear Laboratory (NNL)

Naval Nuclear Laboratory (Nnl)

Cybersecurity Systems Analyst at Naval Nuclear Laboratory (NNL)
Patrick Vance Work Experience Details
  • Naval Nuclear Laboratory (Nnl)
    Intermediate Cybersecurity Analyst
    Naval Nuclear Laboratory (Nnl) Jul 2022 - Present
    As our team is rapidly growing in responsibility span, this list may change over time. My responsibilities include:-Optimization of existing processes-Administrating existing eGRC programs (RSA Archer, ServiceNow)-Leading implementation and Ownership of ServiceNow IRM/SecOps-Participating in and contributing to security modernization concepts for lab architecture-Creating training and awareness material for various lab groups-Mentoring newer members-Evaluating and approving security documentation-Formatting and standardizing data for input.-Continuing to support my old team as needed via consultation and direct assist services
  • Naval Nuclear Laboratory (Nnl)
    Intermediate Network Administrator
    Naval Nuclear Laboratory (Nnl) Dec 2019 - Jul 2022
    A broad-strokes assessment of my main job duties were as follows:-Assumed role as Mobile Lead within team, overseeing ~5500 user devices-Trained new and existing team members on routine, new or changing processes-Technical writing to author SOPs, improve and revise internal documentation-Developed new tools to reduce required man-hours for routine tasks via scripting and automation-Assumed role as SME for current MDM software and authorization boundary-Performed routine auditing to ensure quality and minimize government findings-Interfaced with vendors to oversee contract integrity, operations, horizon planning-Interfaced with upper management on new team projects and approvals-Participated in IT horizon planning projects to shape future of NNL Program
  • Thomson Reuters
    Technical Support Representative
    Thomson Reuters Sep 2017 - Oct 2019
    Toronto, On, Ca
    Thomson Reuters is the Answer Company, providing technical platforms and analytics to their customers to achieve a high level of satisfaction and success.As a technical support representative, I filled the following roles:• Acted as a Call Facilitator to help reps troubleshoot high-complexity issues • Provided specialist-level technical support to customers across 14 products and modules • Trained new firms and new internal representatives on product use and optimization • Technical writing to improve existing documentation and create new documentation • Troubleshoot and Managed backend web issues for users • Provided premium support for escalations requiring specialist-level knowledge • Designed and programmed custom reports within TR Report Designer/Custom Format APIs • Collaborated with project managers to further develop TR applications • Troubleshoot SQL database errors and develop custom scripts to implement in fixes
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  • Zoomer
    Regional Area Manager
    Zoomer May 2015 - Feb 2017
    Zoomer was a delivery company focused on developing emergent technologies to be the best delivery platform for high-volume restaurants. During its tenure, Zoomer operated in 20 different markets, with over a thousand active drivers, more than 500 active restaurants, and typical daily operations having over 10,000 orders/day.I was the Area Leader for the Ann Arbor and Ypsilanti markets, with the following primary job duties: -Responsible for driver recruitment, retention, delivery success and territory management.-Worked with team leads to develop new methods and solutions during growth periods.-Traveled to other territories to grow operations and assess management.-Helped maintain driver quality, happiness, and compliance for 100+ contractors simultaneously.-Traveled to prospective territories to assess potential for opening new markets.-Cross-supported other markets directly or remotely pending business need.
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  • Insomnia Cookies
    Delivery Team Lead
    Insomnia Cookies Jul 2014 - May 2015
    Philadelphia, Pennsylvania, Us
    Lead driver at two Insomnia Cookies locations in Ann Arbor and Ypsilanti-Responsible for training new drivers on existing processes w/ridealongs if needed-Assessed existing drivers to determine potential retraining needs-Worked with shift leads to assign order pairings to driver team-Assisted in setup and smooth function of major charity events (UM hackathon, Taste of Ann Arbor, etc)-Maintained driver schedule & responsible for finding replacements-Mediated customer disputes through corporate callcenter -Assigned for additional supply runs and assisted in cataloguing weekly food shipments.-Provided technical support for open-circuit cameras, POS application, and Windows OS
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  • Ottawa County Community Mental Health
    Community Living Facilitator
    Ottawa County Community Mental Health Apr 2011 - Jun 2014
    Worked through Ottawa County CMH to provide respite and PCP services to teens with special needs:-Provided day-to-day activity planning and daily IEP checklists-Present for quarterly Individualized Education Plan meetings to assess future IEP needs-Trained in safety, compliance, and crisis management for special needs planning-Maintained monthly budgets-Recorded logs of daily activities and progress updates for IEP

Patrick Vance Skills

Management Recruiting Staff Retention Project Management Programming Microsoft Excel Leadership Event Planning Team Leadership Team Building Customer Service Public Speaking Social Media Microsoft Office Inventory Management Windows Microsoft Word Web Development

Patrick Vance Education Details

  • University Of Cincinnati
    University Of Cincinnati
    Information Technology
  • Grand Valley State University
    Grand Valley State University
    Biomedical Science

Frequently Asked Questions about Patrick Vance

What company does Patrick Vance work for?

Patrick Vance works for Naval Nuclear Laboratory (Nnl)

What is Patrick Vance's role at the current company?

Patrick Vance's current role is Cybersecurity Systems Analyst at Naval Nuclear Laboratory (NNL).

What is Patrick Vance's email address?

Patrick Vance's email address is va****@****.ge.com

What schools did Patrick Vance attend?

Patrick Vance attended University Of Cincinnati, Grand Valley State University.

What skills is Patrick Vance known for?

Patrick Vance has skills like Management, Recruiting, Staff Retention, Project Management, Programming, Microsoft Excel, Leadership, Event Planning, Team Leadership, Team Building, Customer Service, Public Speaking.

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