Patrick Vincent Email & Phone Number

New York, New York, US

• FINANCIAL MANAGEMENT: Directly built and manage team of 10 Revenue Cycle Experts including Billing, Cash Posting, Collections and doctor credentialing.
• Within 90 days implemented team and process integration that improved collection rate 25% and held at a consistent 96% rate ever since.
• Billing and collections of $80 million in vision care claims annually
• Recorded less than 1% error rate during integration of acquisitions that grew the business 40%. PROCESS IMPROVEMENTS: Spearheaded multiple efforts to identify and execute system improvements, create new processes, and.
• Improved productivity and reduced bad-debt expenses.
• Oversee day to day RCM Operations for the largest Pearle franchisee in the country (91 locations).

Somerset, New Jersey, US

• Oversee day to day company operations.
• Define and implement operations strategies, structure and processes.
• Manage the quarterly/annual budgeting process and P&L responsibilities
• Monitor performance through KPI’s to identify opportunities for efficiency and develop solutions through process development and automaton.
• Maintain a working knowledge of all phases of operations.
• Coordinate support to operations throughout the business.

Somerset, New Jersey, US

• Ensure that all of the company's major strategic operations initiatives are effectively achieved by holding managers accountable to the company strategic plan.
• Oversee the development, maintenance and weekly updating of all project plans for all direct reports.
• Conduct weekly conferences with all direct reports.
• Collaborate with sales leadership to ensure strong and effective support of the company's sales efforts.
• Interface with outside managed care plans, TPAs & others as required- in essence function as the vendor lead for the organization
• Cross-functional lead on all internal communication & collaboration within the organization

US

• Manage all aspects of the Vision Claims department including Plan Set Up, Benefits, Billing, Payment Posting and A/R research.
• Manage the support of all locations via department hotline and Managed Care Helpdesk.
• Develop manuals and training materials and lead field level trainings for over 120 locations.
• Implemented electronic billing (EDI) for 20+ insurance companies.
• Manage the integrity of cash data in the lockbox, as well as the resolution of all cash discrepancies and payment posting systems.
• Analytical and supervisory responsibility for the payment posting functions and resolutions of cash discrepancies.

Clifton, NJ, US

• Responsible for overseeing high volume call center for network doctors.
• Develop, execute, manage and perform provider claims auditing department.
• Management of relationships with large chains such as Wal-Mart, JC Penny, Target, Sears, Macy’s etc.
• Development of legal agreements and co-managed contract negotiations with all partners.
• Developed department manuals and training courses for multiple departments within the corporation.
• Directly responsible for overseeing and performing quality checks of the provider information entered daily into the AS400 network system.

US

Implement and manage a perioperative data collecting software and web-based program into numerous hospitals and medical centers throughout the United States.*Oversaw training of all hospital employees affiliated with the Operating Room (Hospital administrative staff, Surgeon office staff, Nurses, Anesthesiologists & Surgeons).Managed behavior.

Worked with an emergency unit to prevent the leakage of natural gas. Interacted with a diverse group of customers out on the field.Ensured customer satisfaction through the maintenance of all public safety protocols regarding hazardous materials.*

B.A., Culinary Arts, Restaurant Management

Education record