Patrick W. Crossen Email and Phone Number

Delivered customized image branding solutions and facility service programs to a variety of industries to meet critical business initiatives.Penetrated new markets and accounts through effective execution of company’s sales methodologies, sales strategies, training and resources Developed and managed database of new accounts increasing territory growth by over 200% Generated over $288,000 in Service Contract Revenue FY 2013Coordinated with virtual teams to successfully implement a complex solution for a top tier account with business units outside of territoryConsistently met and exceeded sales objectives, maintained accurate sales forecasts and 97% of plan for FY2013Regional Top 25 sales rep for Oct. 2012 – Feb. 2013, June 2013 – Oct. 2013

Assessing retail consumer needs and assisting them in making informed purchasing decisions on both new and pre-owned vehicles while providing world class customer service.

Achieved 192% of sales plan December 2010Utilize previous industry experience to mentor and assist new representatives.Manage and penetrate all current accounts within territory while prospecting for new opportunities.Generated $62,000 of new business revenue within first five months.

Successfully serviced sales territory to meet or exceed sales objectives 70% of the time. Built and cultivated strong relationships with current and prospective clients through consultative account development strategies, personalized service and prospecting.Drove all aspects of sales process, including post sales responsibilities such as product training, service or billing issue resolution, customer satisfaction, etc.Recognized as a consistent performer achieving 112% of sales revenue of plan in first nine months.Identified by management and peers as a leader due to personal work ethic, creativity, critical analysis skills, professionalism, and team-building efforts.Awarded Top Overall Performer at Ricoh University Sales Training ClassQuarter Quota Buster Award for Northern California Marketplace for Q1FY08 - 163%Top Sales Rep Revenue for Northern California Marketplace for Q3FY09 - 176%Top Sales Rep Gross Profit for Northern California Marketplace for Q3FY09 - 135%

Maintained accurate account of daily cash/credit sales, store and product presentation, while delivering the highest quality customer experience.Successfully communicated the values of the company's unique products.Served as a leader in a team-oriented environment, multi-tasking and prioritizing duties with a customer-driven focus.Efficiently managed several sections of merchandise, maintaining appropriate inventory levels to meet daily sales, product display and back stock requirements.

Ensured the personal safety and security of all club members and guests.Responsible for the prevention of club company property damage and legal liability while following all company and regulatory standards, policies and procedures.Responded to all customer inquiries in a friendly, and professional manner.