• Provides Tier I and Tier II technical support to faculty, staff, current and prospective students, and alumni • Delivers direct technical support for devices throughout campus, including installing, configuring, diagnosing, troubleshooting, and repairing software and hardware, including traditional desktop and mobile computing, printers, scanners, mobile devices, and network-attached storage and peripherals• Manages communication with students, faculty, staff an alumni to resolve tickets in a timely manner utilizing strong communication skills• Contributes to individual projects related to IT support services, ensuring that software and hardware installation• Collaborates with Endpoint Administrators to ensure configurations and installations are ready to deploy to endpoint assets. The position also assists in equipment relocation and reconfiguration as needed by University offices.• Utilizes management tools should be utilized to provide software, printer setups, lab configurations, personal configurations, and remote assistance.

• Provide Tier I and Tier II technical support and is responsible for the installation, repair, configuration, and maintenance of workstations and mobile devices• Perform troubleshooting efforts for major hardware or software problems and works with vendors to return defective products for service• Provides helpdesk support for Windows/Mac/Mobile computer inventory and large-scale deployment solutions• Manage and retrieve information needed for maintenance of departmental system documentation and inventory databases

• Maintains the church website by managing the calendar, uploading sermons and creating new pages and graphics with current information.• Promotes and manages events via social media including: Facebook, Instagram, Meetups.com and the Church Website• Communicates with news outlets and vendors to help plan or setup church events.

Responsible for setting up Zoom meetings in distance learning classrooms• Providing technical support for professors and faculty to solve a wide variety of problems with distance learning equipment and software.• Communicating hardware related problems and develop/document viable solutions.• Supervising student workers and maintaining distance learning web enabled and web hybrid classrooms.• Assist professors using laptops, tablets and other equipment in distance learning.• Monitoring distance learning classrooms to ensure a clear audio and visual connection during class times.

Responsible for providing onsite computer, classroom and other technical assistance.• Providing afterhours technical support for students to resolve a wide variety of software and hardware issues• Communicating hardware related problems and develop/document viable solutions• Demonstrating experience with MS Windows operating system installation and troubleshooting.• Re-imaging computers on campus• Preparing computers for faculty and staff.

Responsible for bringing in store revenue through the continuous marketing and sales of the newest audio technology. Provided the best possible solutions for all home entertainment needs.• Customer Service• Sales• Responsible for writing official employee recognition materials

Responsible for maintaining a safe, clean gym environment, attending to patrons

Responsible for ensuring safety of patrons, maintaining cleanliness and monitoring pool chemical balance.

Responsible for hauling material, assisting in the framing of walls, and other construction relate tasks

Responsible for ensuring quality magazine content.• Managed magazine outlines• Reviewed business plans• Developed design for magazine• Customer interpersonal communications• Wrote four articles for publication

Responsible for promoting and sharing ODC and their services.• Social Media support• Writing press releases