I am a Small Medium Business Account Manager for Verizon, serving the Triad area. Dedicated to developing strong relationships, helping local businesses meet their goals, and overcome difficult industry challenges. I have over twenty years of management and supervisory experience dedicated to achieving profitability and delivering outstanding customer service. Exceptional analytical, organizational and people skills. I posses excellent conflict-resolution skills and works well under pressure. I am a highly organized team-builder with strong leadership experience. Excellent communicator willing to utilizing current skills and abilities to help achieve goals based off of time and value for the customer's needs and desires.To my customers and future customers, I’m committed to being your business partner and industry expert to ensure you find relevant and timely value in our solutions, such as:• IoT Internet of Things / M2M• Mobile Device Management and Security• Internet Connectivity and Continuity• Field Mobility Through Smartphones & Tablets• Digital Signage & Point of Sales• Integrated In/Out of Office Communications• Fleet and Asset Tracking & ManagementI would love the opportunity to partner with your business.You can reach me directly via: Phone: 336-813-4437 Email: Patrick.wagoner@verizonwireless.comAll opinions are my own.
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Sr Mgr Rtl SmbVerizon BusinessChapel Hill, Nc, Us
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Business Account ManagerVerizon May 2022 - PresentGreensboro--Winston-Salem--High Point--Asheboro AreasLead and conduct virtual meetings Offer products and services to clients based off of needs and desiresConduct business to business deals while offering excellent customer serviceBuilding, developing and mentoring retail team relationship with business relationshipProviding ongoing training and support for a retail team to exceed sales, retention, quality and service objectives from business customersImplementing sales tools and initiatives to the retail teamEncouraging the retail team with training and mentoring to deliver an outstanding customer experience to new and existing business customers.Identifying any selling skill gaps from the retail team, then building and implementing development plans to help the team meet and exceed business sales metrics and quota assignments. -
Retail ManagerVerizon Jul 2021 - May 2022Winston-Salem, North Carolina, United StatesBuilding, developing and mentoring a sales team.Providing ongoing sales training and support for a team to exceed sales, retention, quality and service objectives.Engaging in sales strategy development to ensure products and services are effectively showcased throughout the store.Implementing sales tools and initiatives.Maintaining the performance of your store by running retail inventory compliance.Leading a team by resolving customer issues and assisting with customer transactions.Encouraging a team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic.Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.Running store operations – analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.Monitoring inventory by restocking shelves with product, maintaining device security and managing the cleanliness of the store.Leading store merchandising and planogram compliance in accordance with company expectations.Notable Achievements:Pre Leader Academy 2021
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Solutions SpecialistVerizon Nov 2017 - Jul 2021Winston-Salem, North Carolina, United StatesDrive sales by identifying and selling products and services beneficial to the customers or business while exceeding company goals and objectivesDrive results in customer satisfaction by offering exemplatory customer serviceDeliver and exceed metrics on and individualized and team levelMaintain inventory with audits, counts, deliveries and returnsMaintain relationship with business partners to ensure growth in business from a store levelNotable Achievements:President's Cabinet 2019Top RIS % 2019Top VMP% 2019Winner's Circle 2018Top ARD 2018Top VMP% 2018
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System DesignerTar Heel Basement Systems Nov 2015 - Nov 2017Greensboro--Winston-Salem--High Point AreaDraw design and sell specific waterproofing and foundation applications for residential and business needs and desiresDrive sales by identifying and selling products and services beneficial to the customerMaintain high average dollar per leadCoordinate between structural engineer, production and customer for smooth installation Train new system designers as well as teach ongoing training coursesNotable Achievements:Delta TeamPresident's Cabinet 2016 -
Regional Account ExecutiveTime Warner Cable Jun 2009 - Nov 2015Greensboro--Winston-Salem--High Point AreaMaintain company relationships with other companies for a partnership to evolve and existMeet and exceed goals in sales for company growthResponsible for training new and existing employees on the importance of selling and recommending products above the competition Notable Achievements:Winner's Circle 2010, 2012, 2013, 2014Top Seller HBO 2014 -
Sr Wireless ConsultantAlltel Wireless Jul 2006 - Jun 2009Kernersville, North Carolina, United StatesDrive sales by identifying and selling products and services beneficial to the customer, store and company goals and objectivesBuilding, developing and mentoring sales team.Providing ongoing sales training and support for team to exceed sales, retention, quality and service objectives.Encouraging a team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic.Running store operations – analyzing staffing needs, reporting financial and sales data, handling cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.Monitoring inventory by restocking shelves with product, maintaining device security and managing the cleanliness of the store.Leading store merchandising and planogram compliance in accordance with company expectations. -
General ManagerLids Mar 2003 - Jun 2006Greensboro--Winston-Salem--High Point AreaBuilding, developing and training a team.Maintaining the performance of your store by running retail inventory audits and compliance.Encouraging a team with training and mentoring to deliver an outstanding customer experience by handling customer flow and store traffic.Lead a team to meet and exceed sales metrics with quota assignments.Store operations – Coaching staff, reporting financial and sales data, handling cash, meeting compliance, opening and closing repair tickets as needed to ensure store up-time and functionality.Monitoring inventory by restocking shelves with product, maintain and managing the cleanliness of the store.Leading store merchandising and planogram compliance in accordance with company expectations.
Patrick Wagoner Education Details
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Psychology
Frequently Asked Questions about Patrick Wagoner
What company does Patrick Wagoner work for?
Patrick Wagoner works for Verizon Business
What is Patrick Wagoner's role at the current company?
Patrick Wagoner's current role is Sr Mgr Rtl SMB.
What schools did Patrick Wagoner attend?
Patrick Wagoner attended Forsyth Technical Community College.
Who are Patrick Wagoner's colleagues?
Patrick Wagoner's colleagues are Melinda Gadison, Darius Glover, Leigh Elliot, Rachel Miller, Kevin Paul Rogalski, Prashanth Reddy Musuku, Brendan Mattei.
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Patrick Wagoner
Senior Manager - Network And Alliance Planning At Ocean Network Express (Singapore) Pte. Ltd.Henrico, Va1hotmail.com -
Patrick W.
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Patrick Wagoner
Ba Aviation Management '70 (Cooperative Education Program) At Auburn UniversityAuburn, Al3msn.com, centurytel.net, woh.rr.com8 +193760XXXXX
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