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Patrick Walker Email & Phone Number
Senior Program Manager
at
IDEX Health & Science, LLC
2 work emails found
@xerox.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Senior Program Manager
Location
Rochester, New York Metropolitan Area, United States
Who is Patrick Walker? Overview
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Quick answer
Patrick Walker is listed as Senior Program Manager at IDEX Health & Science, LLC, based in Rochester, New York Metropolitan Area, United States. AeroLeads shows a work email signal at xerox.com and a matched LinkedIn profile for Patrick Walker.
Patrick Walker previously worked as Program Manager at Idex Health & Science, Llc and Service Platform Program Manager at Xerox. Patrick Walker holds Bachelor Of Science - Bs, Business Administration And Management, General from Suny Brockport.
Company email context
Email format at IDEX Health & Science, LLC
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{first}.{last}@xerox.com
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AeroLeads found 2 current-domain work email signals for Patrick Walker. Compare company email patterns before reaching out.
Profile bio
About Patrick Walker
INDUSTRY RELEVANCE: Solutions ● Hardware ● Technology ● Automotive ● Manufacturing ● Additive Manufacturing ● Healthcare ● Professional Services ● Industrial Products ● Managed Print ServicesPROFESSIONAL PROFILE:I am a deliberative, disciplined and purposeful service program manager (SPM) with broad, industry-transferable skills, knowledge and experience that translate across products, services and industries. At heart, I am a process and systems thinker with the unique ability to develop and demonstrate a big-picture understanding of the critical imperative, translate the vision, engage all stakeholders, manage issues, and scale and deploy. Colleagues and customers would consider me to be a non-traditional SPM—a progressive thinker-planner-doer skilled at demonstrating high competence, pioneering thinking and people skills in managing leading-edge initiatives.TECHNICAL COMPETENCIES:◉ PRODUCT PLANNING AND DEVELOPMENT SUPPORT:● Assess initial and emerging risks and complications.● Develop solutions with cross-functional engineering teams.● Manage the alignment, buy-in and support of diverse project stakeholders.● Lead design for serviceability reviews to capture improvements and economies.● Track and communicate project status, exceptions, dependencies, risks, delays and variances.● Identify opportunities for continuous product improvement to reduce cost and service hours.◉ FIELD SERVICE STRATEGY DEVELOPMENT:● Manage full service-specific program life cycle.● Coordinate and manage activities required to deliver service solutions.● Coordinate equipment installations and de-installations at the customer level.● Support product development after design transfer to meet serviceability gaps relative to sustaining, field support, enhancement and maintenance activities.● Identify areas for improvement and opportunities for growth by collaborating with mentors.◉ DOCUMENTATION DEVELOPMENT AND OVERSIGHT:● Plan, estimate and strategize documentation work and oversee creation & maintenance.● Manage complex documentation projects and ensure that all project budgets and timelines are maintained. Manage direct- and contract-writer assignments & activities.● Identify & recommend improvements to established business processes and systems.● Work with instructional designers to develop computer-based, in-person and online tutorials.● Oversee preparation and release of manuals, procedures & other technical publications. Review and approve documentation prior to release.LET'S CONNECT:Reach me at patrick.walker@xerox.com or via LinkedIn.
Listed skills include Six Sigma, Cross Functional Team Leadership, Testing, Product Development, and 10 others.
Current workplace
Patrick Walker's current company
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8 roles · 28 years
Patrick Walker work experience
A career timeline built from the work history available for this profile.
Program Manager
Current
Sep 2022 - Present
Service Platform Program Manager
- Hired on contract as a Reliability Test Group Lead. Retained and appointed Research and Development Engineering Technician—holding the title for 17 years. Named Service Documentation Author/Customer Service Engineer.
- Service strategy. Developed the global service strategy for the first 3D liquid metal printer Xerox produced—a high-profile project with a start-up mentality that employed an approach where minimal existing.
- Documentation strategy. Developed an improved full suite of documentation for a product that was not yet mature. Streamlined the process for faster updates to the field and led the technical authors to develop a less.
- Cutting-edge deployment. Played a lead role in the development and deployment of emerging technologies related to installation and field service strategy—classified engagements with high-profile, confidential customers.
Feb 2020 - Sep 2022
Systems Service Engineer
- Supported the design and development of service documentation, service bulletins, system diagnostics, unique service tools and training across multiple production printer platforms.Select Critical Contributions:
- Led serviceability reviews for a newly acquired company. Identified design improvements to reduce time and materials—effectively decreasing the number of service hours and parts.
- In a similar capacity, working on a European-based service and authoring engagement, created hundreds of new pages of indexed documentation—again decreasing the number of service hours.
- Led the migration of thousands of pages of documentation to an existing Xerox platform with the goal of facilitating a corporate integration and driving a reduction in service hours.
Jun 2017 - Feb 2020
Service Documentation Author/Customer Service Engineer Trainer
Developed the service documentation behind a new printer product, including identification of topics, authoring of content, managing validation and publishing to hub site. Devised and implemented training plans and coordinated with engineers and subject matter experts.
Aug 2016 - Jun 2017
R&D Engineering Technician
- Coordinated daily integration of multiple subsystems, including electrical, mechanical, firmware and software. Orchestrated workflow between different competency centers to ensure that the project remains on plan..
- Executed trainings as a subject matter expert in working with various groups of internal engineers.
- Served as project lead on the installation of a large-scale, $4M hardware project—the then-first 3D printer installation. Orchestrated the process, including packaging, shipping, unloading, assembly and.
Aug 2000 - Aug 2016
Reliability Test Group Lead
Mar 1999 - Aug 2000
Tour Manager
Contemporary Marketing, Inc.
1998 - 1999
~1 yr
2 education records
Patrick Walker education
Bachelor Of Science - Bs, Business Administration And Management, General
Associate Of Arts And Sciences - Aas, Liberal Arts And Sciences/Liberal Studies
FAQ
Frequently asked questions about Patrick Walker
Quick answers generated from the profile data available on this page.
What company does Patrick Walker work for?
Patrick Walker works for IDEX Health & Science, LLC.
What is Patrick Walker's role at IDEX Health & Science, LLC?
Patrick Walker is listed as Senior Program Manager at IDEX Health & Science, LLC.
What is Patrick Walker's email address?
AeroLeads has found 2 work email signals at @xerox.com for Patrick Walker at IDEX Health & Science, LLC.
Where is Patrick Walker based?
Patrick Walker is based in Rochester, New York Metropolitan Area, United States while working with IDEX Health & Science, LLC.
What companies has Patrick Walker worked for?
Patrick Walker has worked for Idex Health & Science, Llc, Xerox, and Contemporary Marketing, Inc..
How can I contact Patrick Walker?
You can use AeroLeads to view verified contact signals for Patrick Walker at IDEX Health & Science, LLC, including work email, phone, and LinkedIn data when available.
What schools did Patrick Walker attend?
Patrick Walker holds Bachelor Of Science - Bs, Business Administration And Management, General from Suny Brockport.
What skills is Patrick Walker known for?
Patrick Walker is listed with skills including Six Sigma, Cross Functional Team Leadership, Testing, Product Development, Troubleshooting, Design Of Experiments, Customer Service, and Electronics.
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