Patrick Walz Email & Phone Number

Columbus, Oh, Us

Sterling, Virginia, Us

- Formulate credentialing strategies and maintain KPIs and SLAs for the credentialing team.- Communicate and update clients and portals with credentials and onboarding status.- Communicate with healthcare providers and handle any escalations during the onboarding process.- Maintain and audit all credentialing records as per The Joint Commission standards and regulatory requirements.- Maintain a high level of confidentiality.- Maintain credential files in an orderly and current manner.- Provide research and administrative support to special projects.- Ensures HIPAA guidelines are respected by safeguarding protected health information in the capacity of the position and responsibilities.

Manager, Lead Bartender; August 2017 – Present • Managed personnel within the restauranto Scheduled bartenders and bouncers to cover all shifts / peak timeso Developed opening and closing guidelines to reduce turnover times• Helped manage the development of restaurant opening and launch – marketing and promotions• Led a remodel during the holiday season to allow a greater rate of patron attendance• Trained multiple bartenders and servers to enhance customer satisfaction

• Review provider’s initial application and supporting documentation and apply policy and criteria required for the credential process in that state. Perform all required primary source verification. Maintain and update credential database• Work directly with Account Management team, recruiting team, and payroll team to create streamlined credentialing process.• Knowledge of credential regulatory and accreditation requirements.• Customer service skills utilized with provider’s and Market via phone call, text, fax, and email correspondence to obtain necessary information and documentation to complete the credential process

• Provides a high level of customer service in consulting with and guiding account managers with recruitment issues, policies, and processes• Develop and close competitive offers in collaboration with compensation and hiring managers• Work with Recruiting Administration Teams to screen and qualify the top candidates to present to hiring managers• In collaboration with Recruiting Managers to develop pro-active sourcing strategies that support short- and long-term goals and objectives• Develops and maintains professional relationships with account management, staff, and nurses• Develops and/or maintains effective processes relative to the hiring and/or internal transferring of nurses

Chicago, Illinois, Us

Operations Leader, Lead Bartender; December 2019 – Present • Led development of restaurant opening and launcho Developed design and layout of restaurant operationso Designed seasonal cocktail menu and marketing to bring in more customerso Trained other bartenders and servers to maximize efficiency during peak times• Led development and reorganization of restaurant due to COVID-19 / CDC requirementso Prepared alternative menu to ease strain on business during COVID-19 Shutdowno Re-organized layout of restaurant to meet social distancing guidelineso Trained staffed on sanitization techniques and building security based on CDC guidelineso Prepared alternate scheduled to meet COVID-19 customer demands

Orlando, Fl, Us

Lead Bartender & Server; November 2015 - August 2017 • Managed all aspects of restaurant operations – scheduling, stocking, opening, cleaning, and closing• Designed remodel of bar allowing for more efficient bartending• Trained both servers and bartenders resulting in more efficient operations• Created a brainstorming event that resulted in a new revamped menu and creative drinks

Coraopolis, Pa, Us

Golf Sales Associate, Apparel Associate; July 2013 – November 2015 • Manager of the golf and tennis sectiono Remodeled the area to increase foot traffico Scheduled restock, cleaning, and promotions • Managed several locations within the Columbus areao Trained new associates in best practice management