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Patrick Warme is a Solutions Architect for TokenEx at TokenEx. He possess expertise in technical support, active directory, windows server, troubleshooting, microsoft exchange and 27 more skills.
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Senior Solutions ArchitectTokenex Jan 2024 - PresentTulsa, Oklahoma, Us -
Solutions ArchitectTokenex Jan 2022 - Jan 2024Tulsa, Oklahoma, Us
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Internal Product Support Sr EngineerQuest Software Nov 2018 - Jan 2022Aliso Viejo, Ca, UsDevelopment position working on complex issues with KACE appliances, writing code in PHP, fixing and triaging code defects in a variety of languages (PHP, MySQL, shell, JavaScript, VB), and coordinated beta releases. Liaison for the development department, facilitating Sales, Support, Training, and Professional Services. Delivered presentations and provided training to customers at conferences. -
Enterprise Technical Support AdvisorQuest Software Nov 2016 - Nov 2018Aliso Viejo, Ca, UsTechnical Product Specialist for the Quest KACE systems management and deployment appliances. Responsible for issues involving FreeBSD, Apache, MySQL/MariaDB, PHP, OpenSSL, shell scripting, Windows scripting (batch/VB/Autoit), Mac, Linux, and Windows. Internal and external technical escalations point for customers, sales, support, and trainers. Other responsibilities include special projects, training, technical writing, Knowledge Centered Support (KCS) champion and mentoring.
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Enterprise Systems EngineerDell May 2012 - Oct 2016Round Rock, Texas, UsA technical L3 role (specializing with the K2000), assisting technicians, trainers, and sales engineers with technical questions, escalated and sensitive customers, special projects, training, knowledge base article creation/modification, KCS mentoring, back end work on the FreeBSD based K2000 appliance using apache, samba, php, and mysql. -
Enterprise Product EngineerDell Kace Aug 2011 - May 2012A technical L2 role (specializing with the K2000), assisted L1s with technical questions, worked with escalated and VIP/sensitive customers, case backup roles, special projects, and Professional Services implementations.
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Enterprise Technical Support Senior AnalystDell Kace Jan 2011 - Aug 2011Performed technical support in the Dell KACE support queue as an L1 technician. Handled break/fix and configuration assistance for customers with the K1000 and K2000 appliances.
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Enterprise Technical Support Senior AnalystDell Jun 2010 - Jan 2011Round Rock, Texas, UsPerformed technical support in the Dell High Complexity Microsoft (HCMS) enterprise queue.Received Bronze awards for Q3 and Q4 FY11, top ranked on HCMS stack rankings every quarter.Handled break/fix for customers relating to Dell systems management software and hardware, such as Dell Remote Access Cards, OpenManage software, as well as Microsoft Small Business Server, Exchange, Microsoft SQL Server, and Windows clustering issues.
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Client/Smb Technical Support AnalystDell Jun 2009 - Jun 2010Round Rock, Texas, UsPerformed technical support in the Dell Managed Services queue.Handled break/fix for customers relating to Exchange 5.5 through 2010, SQL, network appliances, Windows Server 2000-2008, and other client and server hardware/software.Assisted the Project Implementation Team with Exchange and domain controller migrations.
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Client/Smb Technical Support SpecialistDell Mar 2008 - Jun 2009Round Rock, Texas, UsPerformed technical support in a Dell Federal Government service desk queue.Received a Bronze Award for Q4 FY08, top ranked on stack rankings every quarter.
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Technical SupportUniversity Of North Texas 2005 - 2008Denton, Tx, UsHandled student calls, emails, and inquiries in person regarding any computer issues.Maintained the hardware/software in the computer labs for the computer science department.Managed secure access to offices, classrooms, and computer labs.
Patrick Warme Skills
Patrick Warme Education Details
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University Of North Texas
Frequently Asked Questions about Patrick Warme
What company does Patrick Warme work for?
Patrick Warme works for Tokenex
What is Patrick Warme's role at the current company?
Patrick Warme's current role is Solutions Architect for TokenEx.
What is Patrick Warme's email address?
Patrick Warme's email address is pa****@****est.com
What is Patrick Warme's direct phone number?
Patrick Warme's direct phone number is +140553*****
What schools did Patrick Warme attend?
Patrick Warme attended University Of North Texas.
What skills is Patrick Warme known for?
Patrick Warme has skills like Technical Support, Active Directory, Windows Server, Troubleshooting, Microsoft Exchange, Network Security, Operating Systems, Networking, Dhcp, Vmware Esx, Windows, Windows 7.
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