Patrick Watkins Email & Phone Number

San Francisco Bay Area

Developed initial manual processes to create appeals and independent medical reviews working directly with consumers, healthcare providers, insurers, and state regulators.Worked with engineering teams to switch from that manual (human) appeal process to an automated/AI-generated process which significantly reduced labor-time per case.Assisted with transition from initial customer base of consumers to current base of healthcare providers.Case management: document collection and review, appeal creation, appeal submission, appeal disposition, customer communication and invoicing

San Francisco Bay Area

Analyzed sales data, customer usage data, and support information to present to leadership to showunderlying trends and issues. Revised the Management KPI Dashboard for management and the BOD.Implemented process changes to improve customer experience, reduce costs, and shorten sales cycles.

Washington D.C. Metro Area

Responsible for monitoring, researching, and analyzing legislation concerning tech companies and the innovation economy. Draft talking points and briefings.Assist the management and organization of events with tech executives and policymakers.

Santa Clara, Ca

Conducted research to determine if international organizations have had an effect on the durability of peace and state coherence in post-conflict countries. Focused on Cambodia, Laos, and Uganda. Wrote and presented a paper on reconstruction in post-war Iraq at ISA West Annual Conference 2016.

Washington D.C. Metro Area

Attended congressional briefings and hearings and prepared reports and summaries for staff.Worked with senior staff to handle constituent correspondence and general office functions.

Master'S Degree, National Security Policy Studies

Bachelor'S Degree, Political Science And Government