Patrick Watson Email & Phone Number

Erith, Gb

London, United Kingdom

Triage of new technical and/or large claims, including Employers Liability, Public Liability, Property, Subsidence , Environmental, Injury and MotorEnd to end claims handling of retained technical claimsIdentify and manage potential fraudulent claimsInvestigate, negotiate indemnity and liability & identify potential recovery opportunitiesMaintain control of Indemnity Spend / Reserving through effective claims handlingManage Customer and Third Party… Show more Triage of new technical and/or large claims, including Employers Liability, Public Liability, Property, Subsidence , Environmental, Injury and MotorEnd to end claims handling of retained technical claimsIdentify and manage potential fraudulent claimsInvestigate, negotiate indemnity and liability & identify potential recovery opportunitiesMaintain control of Indemnity Spend / Reserving through effective claims handlingManage Customer and Third Party expectations throughout the life-cycle of the claimExcellent customer service and stakeholder management skillsMaximise revenue generation/ cost control / recovery opportunities to negotiate the optimum claim settlementEnsuring adherence at all times to the principles of Treating the Customer FairlySuccessfully achievement of all business targets as set out within departmental measures Show less

London, United Kingdom

Investigating indemnity, liability and quantum.Successfully identifying potential fraud risk.Complaints handling including identifying, logging and resolvingUse of MOJ Rapid Portal in dealing with personal injury claims.Aware and making use of Civil Procedure Rules guidelines where necessary.Handling claims within the Pre-Action Protocol and within the MOJ. Negotiating with solicitors and other legal and non-legal representatives.Adhering… Show more Investigating indemnity, liability and quantum.Successfully identifying potential fraud risk.Complaints handling including identifying, logging and resolvingUse of MOJ Rapid Portal in dealing with personal injury claims.Aware and making use of Civil Procedure Rules guidelines where necessary.Handling claims within the Pre-Action Protocol and within the MOJ. Negotiating with solicitors and other legal and non-legal representatives.Adhering to ‘Treating the Customer Fairly’ principles.Meeting targets and deadlines.Handling infant claims Show less

London, United Kingdom

Introducing new initiatives intended to improve business performance.Reviewing and maintaining moraleRepresenting management as change is implemented.Identifying performance issues, diagnosing problems and recommending solutions.Knowledge of the business, products/services and core work processes.Trained on Claim Centre release 1.1 which is a Guidewire application.Carried out User Access Testing of release 1.1.Experience of executing… Show more Introducing new initiatives intended to improve business performance.Reviewing and maintaining moraleRepresenting management as change is implemented.Identifying performance issues, diagnosing problems and recommending solutions.Knowledge of the business, products/services and core work processes.Trained on Claim Centre release 1.1 which is a Guidewire application.Carried out User Access Testing of release 1.1.Experience of executing end-to-end testing and contributing to the completion of test plans and test scripts.Testing, reviewing, passing test scripts and carrying out demo builds to senior management.Consulting and liaising with business analysts, configuration developers, testers and senior management during planning, building, testing and implementation.Consulting on and defining high level Management Information gathering based on Guidewire ClaimCenter application.Completing and presenting Change Requests for impact assessments.Knowledge and understanding of project methodologies; Waterfall, Agile, Lean.Supporting business during implementation. Show less

London, United Kingdom

Managing claims to ensure outstanding debt is recovered.Complaints handling and problem solving.Review liability and Heads of Claims Advising on policy terms & conditionsLiaising with external bodies to achieve business success.Researching and making enquiries on claims regarding liability and quantumWorking with colleagues across the business; underwriters, technicians, engineers etc.Instructing enquiry agents, reviewing reports and pursuing legal… Show more Managing claims to ensure outstanding debt is recovered.Complaints handling and problem solving.Review liability and Heads of Claims Advising on policy terms & conditionsLiaising with external bodies to achieve business success.Researching and making enquiries on claims regarding liability and quantumWorking with colleagues across the business; underwriters, technicians, engineers etc.Instructing enquiry agents, reviewing reports and pursuing legal action where necessary.Achieving a minimum 95% recovery target. Liaising with customers and providing a top rate of customer service. Show less

London, United Kingdom

Compiling daily, weekly and monthly reports for Head Office.Training new staff.Organizing and maintaining a safe and organized working environment.Monitoring and maintaining stock levels.Motivating others.Adapting to new position of responsibility within the same workplace.Gathering store figures in the London region and relaying them to Area Management. Managing Stock takes and season sales.

London, United Kingdom

London, United Kingdom

Nvq Level 1&2 Computer Engineering

Business Studies

Gcse