Managed Ecom quality and production team Developed market linkages between cooperatives / unions and coffee buyers (importers and roasters)Supported coffee quality profiling activities, including differentiation of mainstream and specialty qualities through frequent cuppingProvided mentoring and training to cooperative unions and coffee service providers so that they could provide efficient marketing and export services to cooperativesReviewed and analyzed internal and external coffee market trends, and presented relevant information to program staff and stakeholders

Coordinated roasting and green coffee handling to help fulfill export orders and support team membersManaged the regular cleaning and maintenance of processing and roasting equipment for safety and optimal practicesMaintained green coffee inventoryManaged recipes and roast profiles in close coordination with importers.Conducted routine quality assurance and other sensory exercises for staff participationOrganized workflow while ensuring production operators understood their duties or delegated tasksMonitored production operators on productivity and provided constructive feedback and coaching.Proactively communicated observations and action plans for continuous improvement to the Director.Oversaw Coffee operations to meet contract specifications and of export standards.Examined Bulk Coffee was evidently homogeneous.Conducted Coffee Sampling and cup quality evaluation through tasting and physical assessments of green beans.