An experienced operational leader with 32 years of regulated utility experience – strong technical skills and a history of change leadership in a dynamic and evolving environment that serves a large and diverse customer base. A proven track record of executed strategic plans that create business units focused on continuous improvement through a culture of action and accountability.o Specialties: Change leadership and management, technology support systems for utilitieso Expertise: Field Force management applications and organizational design to leverage these systems in high performance service environments.
Listed skills include Business Process Improvement, Strategic Planning, Process Improvement, Business Strategy, and 32 others.