Patrick William Go Email & Phone Number

California, United States

San Francisco, California, Us

Currently in an individual contributor role on the IT Systems Engineering team, with a focus on the identity side: - Maintained, created, and improved upon automated on/offboarding workflows using Workato + BetterCloud - Created Google Apps Manager (GAM) scripts + cronjob to automate monthly device reporting- Integrated Okta with a handful of enterprise SaaS tools, improving security & reducing password sprawl - Leveraged iPaaS (Workato) to automate escalation & triaging processesProjects:- (Onboarding) Automated provisioning of tools based on new hire role/team/function, with role-based access control in mind - (Offboarding) Reduced manual offboarding steps by 10%~ using Workato, Asana API, Okta group rules and Workato - (QoL Improvements) Leveraged Google Apps Manager (GAM) to automate commonly used google admin actions (My Drive to Team Drive transfers, transferring calendar events, Google groups management)Participated in 6 month rotation with Corporate Security team. Primary focus during the rotation was to help reduce risk & threat surface, which involved:- Helped develop & mature Data Loss Prevention program by building Google Security Center rules, Okta authentication & global session policies, etc. - Leveraged Splunk & Panther to increase observability & visibility in the environment. Built alerts & rules for high risk actions, such as: user reported phishing alerts, sign-ins from blocked countries, flagging accounts that were disabled by spam filters, etc - Assisted with developing application risk program

Redwood City, Ca, Us

Increased scalability & security by testing & improving upon automated device deployment workflow Acted as escalation point & subject matter expert for Jamf, Okta, & SaaS automation w/ WorkatoIncreased visibility by implementing proactive alerting system with Jamf smart groups, Okta, & WorkatoImplemented automated application & operating system updates via patch management policies Increased security, scalability, & usability by implementing SSO/SAML for various SaaS tools

San Francisco, California, Us

San Francisco, California, Us

- Manage, improve, and resolve employee lifecycle process - on/offboarding, machine deployments through Jamf, Gsuite, and Okta- Help automate IT processes through Okta Workflows, python, AWS lambda, JIRA, and Zapier- Increased cross-functional department efficiency by partnering with various company stakeholders to automate department processes through Python, Zapier, and JIRA workflow- Test, deploy, and improve DEP/PreStage deployment policies through VMWare & Jamf- Increased efficiency, security, and scalability by integrating SSO with various SaaS tools. Helped drive a more secure, scalable, & efficient infrastructure by minimizing tech debt & eliminating operational overhead (moving services to cloud) & reducing password use.- Collaborate with different teams in order to implement RBAC (role-based access control) for various tools & technologies (GitHub, Salesforce, Netsuite, etc.)- Increased organizational security & reduced friction by deploying Beyond Identity - a zero-trust, passwordless authentication service.

Berkeley, California, Us

Perform IT-related tasks depending on client needs, which may include:- Deploying and imaging Mac & Windows machines using Jamf, ManageEngine, SmartDeploy, and Windows Active Directory- Automated workflows using Jamf, Python, and BetterCloud- SaaS Deployment & Administration (Gsuite, Okta, O365, Slack, Zoom, etc)- Helping manage & improve client's workflow by constantly making recommendations on how to make a process more efficient (Ex: how can we improve our client's onboarding & imaging process? How can we improve our current infrastructure? How will we manage our clients backup solution?)- Handle entire on-boarding/offboarding lifecycle which includes account onboarding, offboarding, machine imaging & provisioning, employee data archiving, security policies, etc. - Creating and/or updating existing documentation based on new or existing processes - VoIP Administration (Zoom, RingCentral)- Manage/deploy/troubleshoot/administer backup, antivirus, and cloud storage solutions (Code42, Trend Micro, Box, Drive)- Administer, maintain, and resolve network & infrastructure related issues: site-to-site & client VPN access, domain security access, preventing & mitigating network bottlenecks, etc.Projects Completed (not exhaustive): - Helped assist full email domain migration- Conference room conversion to Zoom Room. Integrate new room with all systems (documentation, Google Calendar resource, enrolling Mac Mini to Jamf, etc.)- Hybrid/on-prem infrastructure to full-cloud infrastructure (AWS)

San Jose, California, Us

Maintained day-to-day security operations for Global Security Office team, which included:Provisioned & approved VPN access for all employees across the companyMonitored & approved 10-20 SSL/TLS website security certificates per day for all internal Symantec domainsReview, provision, and revoke access for internal Splunk users in the company in compliance with PCI DSS (Payment card industry data security standard) Review, audit, and provision elevated access for employees as neededReview, escalate, and enforce Data Loss Prevention policies (SOX, PCI DSS, GDPR )Assisted users in troubleshooting VIP 2 factor authentication incidents as well as VPN connectivity issues Conducted 1-2 vulnerability scans per week using Qualys vulnerability scannerAssisted in new hire onboarding accounts for Symantec Endpoint Encryption and Symantec Encryption Desktop serversLocated users and employees through Active Directory using LDAP browserAlso provided support for Symantec IT PIT Stop Team, duties included:Imaging machines with Symantec's Standard Operating Environment OS (Mac & Windows) for redeployArchive/wipe all machines via physical disk removal, diskpart, or Disk UtilityEnsured each machine was compliant with company DLP policy by encrypting each endpoint using Symantec Endpoint Encryption/Symantec Endpoint Protection

Learned a variety of different topics with a focus on security. Topics include: Networks Scripting languages (Python, Javascript, BASH)Front end web development (HTML/CSS)Information Security practices Linux administration/CLI navigationSIEM (Splunk)Securing web applications

Was responsible for the learning & development of young swimmers between the ages of 3 months- 11 years old Communicated with parents & other instructors frequently to ensure that each child's needs were met Lead a class of 4 students for 30 minutes each on different swimming techniques (strokes, dives, breathing patterns) Attended multiple instructor workshops to ensure that my teaching method's were up to company standards

Bachelor Of Science - Bs, Software Engineering

Certificate Of Accomplishment— Cybersecurity, Cybersecurity

Computer Systems Networking And Telecommunications

Computer Systems Networking And Telecommunications

Cybersecurity

Real Estate