• Managed Illinois Talking Books launch of Axis360 eRead platform:• Trained staff and patrons on the BARDmobile audio books app for iOS, Android, and Kindle devices• Collaborated with Illinois State Library and Harold Washington Library Talking Books Center to set standard policies and procedures for school accounts• Conducted outreach for Talking Books at conferences and meetings• Loaded monthly electronic circulation reports into the library automation system, correcting account mismatch and other database errors

• Performed Reader Advisory services for patrons across the state• Provided information about Talking Books service to new or potential patrons and their friends and loved ones• Instructed patrons and their families in using the online catalog, downloading books, and using our specialized players• Selected quantities of new books for the collection, in accordance with the collection development policy and patron interests• Completed catalog records for new books using local subject and series codes

Instructed faculty and students in the use of various software including Blackboard and Adobe ConnectAssisted with the creation and maintenance of online learning course environmentsCreated video and print tutorials to assist faculty with online course creationRepresented SLIM and ESU at professional conferences

Assisted with the processing of several collectionsTransferred website to the college's new "look and feel" in 2007, including a complete re-organization of the content, and added new content as requestedScanned, described, and imported new content to the digital images databaseResearched for and responded to research requests made online and in person