Patricka Johnson Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Orchestrated client portfolio management while serving as the primary point of contact, fostering strong relationships during my tenure as a Marketing Executive at a Beauty Institute in Dubai, UAE.

Costa Rica

In charge of managing short term rental properties while:-Establishing an efficient booking process protocol to confirm new reservations.-Compiling data for the implementation of complimentary travel services to the company's offerings. -Providing online costumer service for guests visiting the rental properties, by scheduling check in/out times (if needed) and any other general information related to the services provided. -Managing day to day operation of the properties… Show more In charge of managing short term rental properties while:-Establishing an efficient booking process protocol to confirm new reservations.-Compiling data for the implementation of complimentary travel services to the company's offerings. -Providing online costumer service for guests visiting the rental properties, by scheduling check in/out times (if needed) and any other general information related to the services provided. -Managing day to day operation of the properties, ensuring their proper maintenance while promptly resolving any issues that may occur. -Managing staff member, including housekeeping and maintenance personnel. -Ensuring all clients requests are answered efficiently in a timely manner.-Organising travel arrangements such as tours, rental cars and any other complimentary services requested by guests. Show less

Doha, Qatar

-Created an exceptional five-star in-flight customer experience by delivering personalized service that prioritized passengers' individual needs.-Demonstrated adaptability in handling schedule delays and changes, effectively directing and assisting passengers during travel disruptions to ensure their comfort and convenience.-Rendered First Aid assistance for any inflight medical emergencies, providing timely and compassionate care to passengers in need.-Proactively informed… Show more -Created an exceptional five-star in-flight customer experience by delivering personalized service that prioritized passengers' individual needs.-Demonstrated adaptability in handling schedule delays and changes, effectively directing and assisting passengers during travel disruptions to ensure their comfort and convenience.-Rendered First Aid assistance for any inflight medical emergencies, providing timely and compassionate care to passengers in need.-Proactively informed passengers about safety procedures, ensuring their awareness and preparedness before and throughout the flight.-Assisted passengers with special needs and specific requirements, going above and beyond to accommodate their unique circumstances. Show less

San Jose, Costa Rica

-Deliver immediate and tailored travel solutions to corporate customers, promptly handling last-minute itinerary changes required by evolving business needs.-Build and maintain strong relationships with corporate clients, understanding their unique travel preferences and requirements, and providing personalized service to ensure client satisfaction.-Provide expert advice and guidance to clients on travel-related matters, including visa requirements, travel insurance, health and safety… Show more -Deliver immediate and tailored travel solutions to corporate customers, promptly handling last-minute itinerary changes required by evolving business needs.-Build and maintain strong relationships with corporate clients, understanding their unique travel preferences and requirements, and providing personalized service to ensure client satisfaction.-Provide expert advice and guidance to clients on travel-related matters, including visa requirements, travel insurance, health and safety precautions, and destination information. Show less

San Jose, Costa Rica

Delivered an exceptional customer support through phone interactions, ensuring high levels of customer satisfaction by addressing inquiries and resolve issues related to order processing, delivery, and other product-related concerns.Actively participated in the pilot program for the launch and advertising of the Alexa device, playing a key role in testing, refining, and promoting the innovative product to target customers.

Bachelor Degree In Hospitality And Hotel Administration, Hospitality Administration/Management

Project Management Professional Certificate, Project Management

Google Project Management Professional Certification powered by Coursera. -Gained an immersive understanding of the practices and skills.