Senior Technical Program Manager And Enterprise Architect
CurrentResponsible for new work proposals from $2MM to $50MM contract size. Program management, contract changes, risk management, quality assurance, executive communication, product management reviews, process creation and improvement, metrics, training, knowledge transfer, testing, operations with PCI-HIPAA compliant environments, and divestiture of a product. • Blue Cross Blue Shield Rhode Island. February 2024 — August 2024 — $30MM US Run-Rate - Update to insurance broker end user applications. Project guidance for planning, process development. reviews, and helped bridge the hybrid processes between iterative waterfall and agile/scrum processes. Provided leadership adopting and deploying new agile DevOps process to align with customer Salesforce development. • Quest Diagnostics March 2022 — October 2022 — S4MM Run-rate - Supported the agile build process as an onshore escalation point. • NextGen Healthcare Quality Systems Inc, March 2021 - Present - $6MM US Annual Run-rate - Managed the transition and operations of 2 SaaS healthcare products to Offshore development teams generating SIOOMM+ in revenue. ServiceNow process work. Responsible for IT budget, risk management, quality assurance, product strategy, executive coordination, product management, hiring, process creation and improvement, metrics and KPls, training, knowledge transfer, testing, and operations for two PCI and HIPAA compliant applications generating SIOOMM+ in revenue. A 150+ person organization grouped into 14 agile sprint teams, trained and deployed in less than 12 months. using agile scrum and then transitioned to SAFe Agile operations.