Patrick O'Donovan Email & Phone Number

Maidenhead, Berkshire, United Kingdom

I provide complete infrastructure support to the National Enterprise Academy. I am employed by PJ Media and contracted to support the NEA.My roles includes support for laptop and server including XP, Vista, Server 2003 and 2008. I also support Exchange 2003 and Exchange 2007 as well as BES versions 4 and 5. I manage the group policy for all NEA machines and administer the McAfee EPO server to ensure a virus free environment. I setup and manage the Blackberry Enterprise server version 5.

Marlow

Project managed branch openings, closures, and relocationsInstallation of new software and hardware.Training for users on new software and hardware.Prepare system configuration and user documentation and conduct end-user training.Provide on-site hardware and software technical support.Project manage some IT ProjectsAccomplishments:Sole responsibility for desktop support in 150 user head office.Award for excellence in job from IT Director.Played key role in merger of the UK's two largest locations.Designed a new wireless security standard that achieved Enterprise Level Wireless Security.Played key role in implementation and support of handheld check in devices at UK's largest Rental location.Recognized as subject matter expert in wireless devices and wireless security.

Project managed branch openings, closures, and relocationsInstallation of new software and hardware.Training for users on new software and hardware.Prepare system configuration and user documentation and conduct end-user training.Provide on-site hardware and software technical support.Project manage some IT ProjectsAccomplishments:Sole responsibility for desktop support in 150 user head office.Award for excellence in job from IT Director.Played key role in merger of the UK's two largest locations.Designed a new wireless security standard that achieved Enterprise Level Wireless Security.Played key role in implementation and support of handheld check in devices at UK's largest Rental location.Recognized as subject matter expert in wireless devices and wireless security.

Cultivate business relationships throughout MediterraneanPerform research and analysis of market and customer needs to develop targeted pricing strategies. Negotiate recharge rates with partner countries.Accomplishments:Streamlined processes and reduced expenses by developing a project process for setup of new franchise territory.Served as liaison between sales team and partner countries.

Direct activities of up to twenty employees.Provide superior customer service, ensuring attention to detail and special requests.Ensure a team-playing atmosphere and positive employee relations.Manage day-to-day operations such as staff recruitment, budgeting, planning, and operations.

Bsc, Information Systems And Management

Education record