Patrick Armatage Email & Phone Number

Barrie, Ontario, Canada

Lead a company wide initiative to build and integrate a brand new corporate eCommerce website. Responsible for not only being the lead on this project but building integration between BigCommerce and multiple internal Descartes systems to facilitate automatic setup of software purchased. Other responsibilities included documenting all processes, provided timely and informative weekly updates to the 30+ member team, testing, worked first hand and built a healthy relationship with our third… Show more Lead a company wide initiative to build and integrate a brand new corporate eCommerce website. Responsible for not only being the lead on this project but building integration between BigCommerce and multiple internal Descartes systems to facilitate automatic setup of software purchased. Other responsibilities included documenting all processes, provided timely and informative weekly updates to the 30+ member team, testing, worked first hand and built a healthy relationship with our third party vendors obundle and BigCommerce, and live support of the site. Show less

Canada

Responsible for leading our Expertise Center team(s) servicing our TMS, WMS, eCommerce Parcel Solutions Routing, Pool Solutions (TM, Pixi*, OZ, Order Express, ShipRush, Bearware, PCS Trac, MacroPoint, etc.)

Responsibilities comprised of trouble shooting problems with PM’s to reach a solution, approve newly constructed interfaces and ensure they meet client needs, provide professional service quotes to our sales department, and generate Statements of Work(SOW’s) in a timely fashion. Provide quarterly forecasts to upper management related to my teams current projects. Perform yearly reviews with the individual members of the team in which we discuss constructive feedback on their… Show more Responsibilities comprised of trouble shooting problems with PM’s to reach a solution, approve newly constructed interfaces and ensure they meet client needs, provide professional service quotes to our sales department, and generate Statements of Work(SOW’s) in a timely fashion. Provide quarterly forecasts to upper management related to my teams current projects. Perform yearly reviews with the individual members of the team in which we discuss constructive feedback on their work and future expectations and career pathways. Show less

Responsibilities comprised of trouble shooting problems with PM’s to reach a solution, approve newly constructed interfaces and ensure they meet client needs, provide professional service quotes to our sales department, and generate Statements of Work(SOW’s) in a timely fashion. Provide quarterly forecasts to upper management related to my teams current projects. Perform yearly reviews with the individual members of the team in which we discuss constructive feedback on their… Show more Responsibilities comprised of trouble shooting problems with PM’s to reach a solution, approve newly constructed interfaces and ensure they meet client needs, provide professional service quotes to our sales department, and generate Statements of Work(SOW’s) in a timely fashion. Provide quarterly forecasts to upper management related to my teams current projects. Perform yearly reviews with the individual members of the team in which we discuss constructive feedback on their work and future expectations and career pathways. Show less

Effectively manage a 120+ client base providing service daily with requested system changes, upgrades, and support. Working in tandem with the Sales team to bring new complex clients onboard by providing innovative products that will increase their productivity. Scancode WMS expert supporting 10+ warehouse systems across North America