Patrick Artner Email & Phone Number

Thousand Oaks, Ca, Us

• Plan technology projects and execute. • Enforces IT standards and educates employees about compliance issues.• Managed a firm-wide migration from a PBX telephone system to a VOIP system.• Maintain Hyper-V Virtual Machines.• Provision and maintain accounts within AD, Office 365, and production applications. • Manage network servers and technology tools.• Deploy and maintain Dell Desktops, Laptops, Docking Stations, and monitors.• Install and configure software and hardware. • Monitor performance and maintain systems with PRTG Network Monitor.• Fortify security through backups, firewalls, and ACLs.• Minimize system downtime • Monitor, triage, and respond to Help Desk tickets.• Develop expertise on new technologies to better train staff.• Built an internal wiki with technical documentation, manuals and IT policies.• Troubleshoot user hardware/software issues.• Escalate user concerns/issues to Cloud services support.

Los Angeles, California, United States

• Install and configure software and hardware.• Maintain Hyper-V Virtual Machines.• Provision and maintain accounts within AD, Office 365, and production applications. • Manage network servers and technology tools.• Deploy and maintain Dell Desktops, Laptops, Docking Stations, and monitors. • Monitor performance and maintain systems with PRTG Network Monitor.• Minimize system downtime by coordinating with management on the best time to run system patches and software updates. • Monitor, triage, and respond to Help Desk tickets.• Plan project timelines and execute. • Develop expertise on new technologies to better train staff.• Built an internal wiki with technical documentation, manuals and IT policies.• Enforces IT standards and educates employees about compliance issues.• Troubleshoot user hardware/software issues.• Escalate user concerns/issues to Cloud services support.

Calabasas, Ca

• Managed business operations of each client on a daily basis.• Trained technology services to Business Managers to improve efficiency and client satisfaction. • Drove financial planning efforts and analysis to meet Client Revenue Goals through organizing and account for all Business Activities on behalf of multiple clients on a daily basis.• Automated QuickBooks bank feeds to increase efficiency• Identified and analyzed Root Business & Banking Problems through strategic approaches which provided satisfactory resolutions. • Prepared Financial Records to accommodate Annual Audit Processes. • Managed and researched information needs through administrative and standardized practices of the Business Manager.

Bachelor Of Science (B.S.), Economics

Activities and Societies: University Study Tour to Detroit to learn from Auto Industry leaders.

Bachelor'S Degree, Kinesiology And Exercise Science, 3.45

Activities and Societies: Pi Kappa Alpha Fraternity

Associate Of Arts - Aa, General Studies - Social & Behavioral Sciences