Patrick Yeo Email & Phone Number

Results-producing Sales Manager with career success improving team sales, training, customer service ratings and productivity. Strong and decisive operations and customer service leader with excellent analytical, organizational, training, and planning skills. Maintain uncompromising focus on high-quality standards and bottom-line profit improvement. Motivational and influential sales consultant, with the skills to converse comfortably with diverse clients and stakeholders. Talented technology expert with strong diagnostic and troubleshooting skills. Excels at turning under-producing individuals into teams that work efficiently and exceed all expectations. Customer service orientated and excellent at performing crisis management and ensuring customer loyalty and increasing bottom-line revenues.- Created and led presentations and trainings to both small and large groups, with the confidence to serve as a Customer Excellence SME, coach, and trainer.- Facilitated orientation for groups of 50 to 200 and collaborate with other departments to create new training content for new products, update transactional processes, develop business acumen learning tools, and best practices for sales.- Exhibited sound and thoughtful solution consulting and relationship management to a diverse set of 400+ business clients, fostering communication that is rooted in trust and service excellence.Recognized for consistent achievement to top sales within the market, topping 5% over comps every month.- Cultivated positive relationships with clients and colleagues, leveraging communication skills to converse with clarity and diplomacy to individuals from diverse backgrounds and expertise.

• 

  College Of San Mateo

  Marketing