Patrick Bannister Email and Phone Number

CLIENT MANAGEMENT• Meet with clients and other stakeholders to determine best business practices and solutions• Perform live product demos and interactive end-user training sessions• Conduct project status meetings with clients and stakeholders• Provide meeting minutes and detailed status reports to clients and stakeholders• Contribute to the success of several State and Local Government ERP client projects.REQUIREMENT/DESIGN/FUNCTIONAL SME• Analyze complex client requirements and form them into manageable work• Develop functional concept and design documents based on client expectations and requirements• Perform tasks to include technical and functional planning, manual and automation testing, managing risk and project scope, coordinating project staff, develop client release notesISSUE MANAGEMENT• Conduct issue triage meetings with clients and stakeholders• Review, maintain and coordinate client and internal issues in the backlog• Coordinate Shift Left Testing efforts to identify issues early in the system development life cycleTEST MANAGEMENT• Outline feature acceptance criteria, ensure features meet the definition of done, and continuouslycontribute to the program vision as an Agile Team Product Owner• Build and execute in-depth system test scripts to ensure application integrity• Perform mass conversion of legacy data• Skilled across multiple HRM functional areas: Personnel Management, Position Management, Payroll Accounting Management, Payroll Management, Employee Performance, and Learning Management

CLIENT MANAGEMENT• Meet with clients and other stakeholders to determine best business practices and solutions• Perform live product demos and interactive end-user training sessions• Conduct project status meetings with clients and stakeholders• Provide meeting minutes and detailed status reports to clients and stakeholders• Contribute to the success of several State and Local Government ERP client projects.REQUIREMENT/DESIGN/FUNCTIONAL SME• Analyze complex client requirements and form them into manageable work• Develop functional concept and design documents based on client expectations and requirements• Perform tasks to include technical and functional planning, manual and automation testing, managing risk and project scope, coordinating project staff, develop client release notesISSUE MANAGEMENT• Conduct issue triage meetings with clients and stakeholders• Review, maintain and coordinate client and internal issues in the backlog• Coordinate Shift Left Testing efforts to identify issues early in the system development life cycleTEST MANAGEMENT• Outline feature acceptance criteria, ensure features meet the definition of done, and continuouslycontribute to the program vision as an Agile Team Product Owner• Build and execute in-depth system test scripts to ensure application integrity• Perform mass conversion of legacy data• Skilled across multiple HRM functional areas: Personnel Management, Position Management, Payroll Accounting Management, Payroll Management, Employee Performance, and Learning Management

Obtained a Government Top Secret Security clearance Ability to troubleshoot electronic equipment using publications involving schematics and block diagrams Troubleshooting skills in areas such as radar, radar and tactical displays, IFF/SIF equipment, radio communications, navigational equipment, ordnance systems, analog computing devices, laser and fiber-optic equipment, aircraft digital data equipment, infrared devices, radar altimeters, recorder systems, Doppler navigation equipmentPerformed work center supervisor operations contributing to the squadron’s 92% mission completion rate Designated as an Ordnance Qualified Crewmember Conducted over 1,700 mishap free flight hoursMentored junior personnel, resulting in an average of 36.8% above program curve Created an in-flight reference guide utilized for efficient maintenance documentationsSuccessfully scheduled the execution of over 500 combat flight hours and 2,100 training flight hoursAssigned aircrew personnel for flight duties and training simulators