Patrick Blanchet Email and Phone Number
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As IT Operations Manager, my main objective is to provide an efficient and stable IT environment for our customers while providing them an optimal customer experience.My role is to envision the future of our support operations services, define and optimize processes which will enhance our added value to the firm and manage my teams to ensure a stable operational environment while providing an excellent customer service experience.As an IT Project Manager, my main goal is to deliver value to my business. Through new solutions implementation and/or current environment upgrades, I am working closely with my stakeholders to ensure that we are delivering a solution aligned with the business needs while leveraging all the team members strengths.My role is to lead and collaborate with the project teams to ensure that the deliverables will be meeting the project goal, while respecting the constraints and managing risks through the entire project life cycle.
Stikeman Elliott Llp
View- Website:
- stikeman.com
- Employees:
- 1501
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It Project Manager And It Operations ManagerStikeman Elliott LlpMontreal, Qc, Ca
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Senior Manager, End User ServicesStikeman Elliott Llp Apr 2024 - PresentToronto, Ontario, CaDirecting and supervising 20+ employees across three areas of IT expertise, delivering 24/7 premium white-glove service to 1,300+ employees.
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It Project Manager And It Operations ManagerStikeman Elliott Llp Sep 2019 - Apr 2024Toronto, Ontario, CaHighly motivated, PMI certified and team oriented management professional.
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Technology Project ManagerStikeman Elliott Llp Jul 2017 - Aug 2019Toronto, Ontario, Ca- Lead and coordinate multi functional teams to projects completion within respect of the level of quality, cost and time allowed for the project.- Manage all of the levels of the project processes (from Initiating to Closing).- Perform risks assessment process.- Responsible for project communication (stakeholders, administration, clients, vendors, etc.)
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It Analyst, Technical ServicesStikeman Elliott Llp Jan 2008 - Jun 2017Toronto, Ontario, Ca- Update and creation of the project documentation- Perform tasks follow up with the project schedule- Participate in the IT procurement (needs definition, purchasing, billing)- Participate as technical leader for 2nd and 3rd level technical support - Provide server support and advanced problem resolution
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It Analyst, Technical Phone SupportStikeman Elliott Llp Apr 2001 - Dec 2007Toronto, Ontario, Ca- Participate in planning, implementation and configuration of a call center software (BMC)- Customer service, level 1 and 2 phone support (hardware, software, remote access)- Blackberry enterprise server support
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Helpdesk TechnicianIbm Canada Aug 1999 - Mar 2001Business Partner Support Group team (desktop and server)Part-time technical supervisor, (group of 6 to 8 of level 1 technicans)Level 1 and 2 phone support
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It TechnicianSolmers Internationale Apr 1997 - Aug 1999General IT technicianWeb designerBackup responsible
Patrick Blanchet Skills
Patrick Blanchet Education Details
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Hec MontréalExecutive Education -
Hec MontréalPerfecting The Art Of Delegation To Move Your Career Forward
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Technologia Inc.Information Technology Project Management
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Uqam | Université Du Québec À MontréalGestion Informatisée Et Affaires Électroniques
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Cégep De ThetfordTechniques Bureautiques
Frequently Asked Questions about Patrick Blanchet
What company does Patrick Blanchet work for?
Patrick Blanchet works for Stikeman Elliott Llp
What is Patrick Blanchet's role at the current company?
Patrick Blanchet's current role is IT Project Manager and IT Operations Manager.
What is Patrick Blanchet's email address?
Patrick Blanchet's email address is pa****@****tron.ca
What is Patrick Blanchet's direct phone number?
Patrick Blanchet's direct phone number is +151439*****
What schools did Patrick Blanchet attend?
Patrick Blanchet attended Hec Montréal, Hec Montréal, Technologia Inc., Uqam | Université Du Québec À Montréal, Cégep De Thetford.
What are some of Patrick Blanchet's interests?
Patrick Blanchet has interest in Music, New Technology, Motorsports, Project Management.
What skills is Patrick Blanchet known for?
Patrick Blanchet has skills like Project Management, Information Technology, Active Directory, Citrix, Management, Visio, Strategic Thinking, Technical Leadership, Cross Functional Team Leadership, Project Planning, It Service Management, Microsoft Exchange.
Who are Patrick Blanchet's colleagues?
Patrick Blanchet's colleagues are Mark Schumacher, Laurence Olivier, Aya Taher-Donnelly, Kathleen Gore, Yasmin Murji, Elham K., Anna Arapovic.
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