Solution Area Specialist | State & Local Government
CurrentLead AI Customer Engagements in the Modern Work PortfolioRevenue Accountability: Drive and achieve annual new business targets for Modern Work Cloud billed services, including Microsoft 365 E3 and E5.Market Responsibility: Lead new business development for Teams Phone and Teams Premium.Opportunity Management: Identify, qualify, and close opportunities by aligning with customer priorities, driving new pipeline generation, and fostering BDM/ITDM intent to buy.Account Coordination: Orchestrate engagement strategies for AE and non-AE mapped accounts, ensuring cohesive customer experiences.Cross-Solution Collaboration: Collaborate with solution areas (Security, Business Applications, Surface, Azure) to create coordinated opportunities.Expansion and Usage: Partner with the Business Value Advisor to drive seat expansion and maximize product usage.Demo Delivery: Present Modern Work end-user demos and coordinate with MW Technical Specialists for comprehensive technical demonstrations.Partner Engagement: Work closely with Partners, FastTrack, and Support to ensure optimal post-purchase service consumption and satisfaction.Co-sell opportunities: Engage with partners to develop and execute co-sell strategies.Competitive Strategy: Develop and implement plans to compete effectively against key competitors.Account Management: Maintain and update account plans and MSX to reflect current strategies and progress.
