Patrick Butler Email & Phone Number

Long Hill, NJ, US

Basking Ridge, New Jersey, United States

• Wrote inaugural best practices documentation addressing comprehensive implementation services procedures for company's digital monetization platform.
• Expedited beta version availability for regional services team, improving platform validation procedures and ensuring high-quality solution delivery and support information for company personnel and clients.

Basking Ridge, New Jersey, United States

• Managed multiple digital monetization solutions through continuous delivery and DevOps practices, enhancing deployment reliability in cloud and Kubernetes-based environments.
• Led the implementation and production rollout of custom digital online rating and charging solutions for several leading communications service providers in the Americas.
• Led MATRIXX’s first GO-Live production turn-up in the Americas Region - Visible Prepaid Mobile Services launch (May 2018).
• Managed company’s platform migration to the AWS infrastructure for establishing new CI-CD pipelines and Elastic Load Balancing capabilities and ensuring platform stability and readiness for Dish’s Boost Infinite Launch.

• Managed the successful launch of Ericsson’s first Cloud Management Solution to Verizon Wireless in 2016.
• Collaborated with internal software product managers to establish the Enterprise Provisioning & Activation solution, leading to the launch with CenturyLink.
• Received Ericsson’s E-STAR award for valued contributions to solution development and delivery success.

Piscataway, New Jersey, United States

• Led cross-functional teams composed of product SMEs and deployment specialists (based in USA and Hungary) deploying beta code versions for validation prior to general availability (GA) to clients.
• Established standardized product deployment planning toolsets and collateral for use by NPS organization (product release notes, special installation instructions, and knowledge transfer job aids).

Piscataway, New Jersey, United States

• Led a multi-faceted team of engineers, programmers, testers, and installation specialists in establishing and deploying multiple adaptation code applications for the company’s Inventory and Provisioning Solution.
• Orchestrated continuous deliveries of adaptation code and release documentation to the customer, securing acceptance for Telenor’s Mobile Inventory Solution Launch in April 2014.
• Highlight: Promoted to Delivery Manager; supervised junior-level adaptation solutions release managers and deployment specialists.

Piscataway, New Jersey, United States

• Transitioned former company’s entire product portfolio (18 products and documentation collateral) to Ericsson’s portfolio offering system. Leveraged technical writing and systems documentation expertise, along with.

Greater New York City Area

• Led program planning and implementation of company next generation software solution projects for the North American Telecommunications Carrier Region totaling more than $10M in revenue
• Managed team of engineers and developers with creating self-contained, pre-installed software used by Global Sales Team to efficiently demonstrate evolving technologies and services
• Managed a team of five services architects to identify, document, and cost Global Product implementation services in support of company pre-sales efforts for national and international customers totaling more than $5M.
• Created comprehensive inter-product development lifecycle plan, consisting of multi-product and multi-capability solution release packages in one comprehensive release plan
• Managed three NG solution offerings comprised of company and vendor products; negotiated and managed the vendor's adaptation code and test services obligations to ensure the continuity of the solution development.

Greater New York City Area

• Managed a $10M+ Global Solutions program for Sprint and two international mobile service providers; developed product road map, and negotiated core program wireless software features and implementation services with.
• Supervised team of four Customer Support Services personnel providing product support for domestic and international customers.