Patrick Callahan Email & Phone Number

Syracuse, New York, United States

• In our cloud environment, plan and implement database infrastructure and cross-cloud connectivity, perform administrative operations on users, groups, and infrastructure, and implement security best practices to harden the environment without compromising usability. • As part of the platform team, help envision and actualize a shift in infrastructure to mobilize websites into a cloud environment taking full advantage of microservices for a much more agile approach to our technology solutions. • Perform scans for malicious files and analyze servers and logs when suspicious activity is detected and take action to block malicious traffic and remedy any issues.• On-board hundreds of sites onto a WAF solution to increase security posture and visibility. Troubleshooting issues as they arise, and amending or creating policies as needed, following security best practices.• Communicate IT security best practices to non-technical teams using language that is easier for them to understand and using metrics that they can appreciate.• Administer over 80 web servers hosting over 1500 websites. Tasks include creating and running scripts to increase efficiency in server utilization of resources, creating and removing new websites, installing and updating server SSL/TLS Certificates, troubleshooting server-side site errors and resolving those issues in a timely manner.

Fayetteville, New York, United States

• Assist with sorting and distribution of mail in a high-speed environment to ensure timely delivery of mail.• Assist customers with proper delivery methods for their parcels and mail, inquiring about their needs and matching services to meet and exceed their expectations.• Train new clerks from other offices to solidify the skills needed to succeed at their customer service and relations while maintaining professionalism and securing USPS revenue.• Manage the office’s stamp stock in excess of $100,000, ordering new stamp stock meet customer demands and minimize stagnant product. Issue stamp stock to be sold to maintain healthy inventory levels and secure postal inventory against loss.

New Hartford, New York, United States

• Took on an assignment to cover vacancy in management of nearby office.• Daily responsibilities included analyzing workloads for all mail carriers and divvying up parts of routes in compliance with Union agreements while maintaining efficient utilization of allotted hours for the office.• Developed both mail carrier and postal clerk schedules to reduce overtime and maintain efficient delivery of mail.• Produced detailed reports of mail volume, overtime estimations, safety analyses, and employee progression and development.• Trained all employees in the proper methodologies to comply with Postal regulations and delivery expectations, especially in areas regarding safety.• Utilize available resources to react to unforeseen occurrences which introduced difficulties in ensuring proper delivery of mail, assigning new workloads to carriers and clerks as needed to fulfill expectations.

Fayetteville, New York

Maintain a clean, professional and friendly store image and ensure that all employees do the same, and take on light managerial duties when needed.

Syracuse, Ny

Represent multiple stations at various marketing events throughout Upstate NY, and advertise events and any promotions for the given station.

Bachelor Of Science - Bs, Cybersecurity And Information Assurance, Graduated

Activities and Societies: Order of The Sword and Shield (Omicron Sigma Sigma)

Associate Of Arts And Sciences (A.A.S.), Electronic Media Communications, Digital Media Specialization, 3.34 Gpa

Activities and Societies: Honors Society, Campus Radio StationThroughout the classes I attended, those in my area of study focused.