Patrick Capes Email & Phone Number

City Of Cape Town, Western Cape, South Africa

Conducting in-depth reviews of high-value crypto transactions to identify suspicious activities. Experienced in handling SARs and collaborating with teams to ensure compliance. Skilled in analyzing complex data sets under pressure with high integrity.

Cape Town, Western Cape, South Africa

Managing payment processes to enhance conversion rates and minimise fraud costs. Focused on fraud prevention, payment provider onboarding and optimising user journeys. Proven ability to collaborate across departments and develop effective payment strategies while staying abreast of industry trends and regulations.

Cape Town, Western Cape, South Africa

Leading the Operations Specialists and Analytics team to optimize workflows and ensure efficient service delivery. Developing operational strategies, managing resources, and driving continuous improvement. Skilled in data-driven decision-making, cross-departmental collaboration, and mentoring team members to achieve organizational goals.

Cape Town, Western Cape, South Africa

: Ensure that stakeholders are advised on any processing account risk issues or player-impacting issues.: Ensure all team members are up to date with new developments, current issues, technical issues that impacts the operations environment : Promote best practices and provide leadership and guidance to the team : Assisting with the preparation of data for management reports : Analysis of underlying rule and report data and ensuring feedback to operational areas : Analysis of workflow triggers and consistent feedback to the risk operational teams. : Ad Hoc analysis and reporting as requested by the Divisional Head of Risk and Fraud : Assisting with the preparation of stakeholder reports (e.g. markets, products etc.) : Identifying efficiency opportunities within the Risk and Fraud operational areas : Managing the implementation and rollout of new processes/rules/reports : Contribute to development workflow metrics. : Managing charge back ratios: Maximising payments conversion in a high volume and in reducing fraud related costs.: Analyse player behaviour, interpret facts from the evidence shown, draw conclusions based on this review, and communicate your findings.: Analyse and interpret suspicious behaviour including but not limited to, similar betting habits, heightened similarity in registration information including email address and or username, device usage, IP ranges, bonus usage, etc.: Identify trends in withdrawals and deposits where players may be attempting to circumvent company terms and conditions.: Serve as first point of contact for player claims of multiple accounting, identity theft, responsible gaming, and unauthorized account usage.: Carefully monitor and prepare potential Suspicious Activity Report and Fraud Reports.: Liaise with Player Experience Associates whenever heightened Know Your Customer (KYC) checks are needed for suspicious players.: Create and manage Payment processes.

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

Stellenbosch

I facilitate and manage all marketing activities and strategies within the Retail, Commercial and Agriculture industries/markets that Probio operates in, within South Africa and Africa.The three Brands i manage are, Probio, Prowell and Probyo.My roles for these 3 brands included:Graphics designLabel management (Design, quality control, legal, stock management and photography)PREvent managementAll Branding and designsStrategic Website management and designStrategic Social Media ManagementStrategic Content Management and CreationPhotographyDigital MarketingStrategic Partnership managementEveryday is a great experience. Its amazing how nature can assist with Bioremediation and reverse the harm we cause to our own environment daily!

Cnr Kendal And Durban Road 1St Floor Unit 7-8, Block B Buena Vista Office Park D

Durbanville

I Managed 4 branded Youtube channels, Hard Eddy, Corné and Twakkie, Bailey Schneider and Emma Menteath - My Life in Pink. I managed content, upload, analytics, strategy, online presence and branding.My job was to ensure optimum content consumption by viewers and engaging the audience utilising brand story telling, listening to the audience, analysing data and monitoring trends.I assisted in strategies on various brands and products (ATL & BTL) by utilising the ancient art of story telling.I believe every brand has a story to tell!

Ghana

As an Intern at MTN Ghana i had the opportunity to work in various departments in the Marketing devision. I was exposed to marketing segmentation and management, Market research, New products and services as well as Brand communications. I had the privilege of working on and witnessing the 11 Million subscribers project and experienced this big milestone for MTN and their 11 million subscribers on the network.Working in Africa has provided me with skills that no amount can buy and loved every moment and every challenge, as they say TIS...This is Africa.

Cape Town Area, South Africa

Bachelor Of Technology (Btech), Marketing

Nd Marketing, Marketing/Marketing Management, General

Education record

A-Levels