Patrick Cathcart Email & Phone Number

Issaquah, Wa, Us

Charlotte, North Carolina, Us

I have a unique opportunity to support both internal & outsourced vendor partnerships bringing value & variety to the Microsoft employees. In addition to Dining Operations on campus, I help manage and support a complex network of vendor partners, which include Local Brands, Food Trucks & Supplier Diversity initiatives.

Charlotte, North Carolina, Us

A Partner on the Microsoft Campus. I am a part of the management team providing overall planning, direction, evaluation, and control of the food service units. The goal is to achieve operational excellence and financial targets. I am responsible for providing guidance and motivation as well as strategic planning to continuously drive the business forward.

Los Angeles, California, Us

Responsible for the day to day operations of Veggie Grill restaurants throughout the United States. Veggie Grill is a fast-casual Vegan restaurant chain that focuses on offering only plant-based food, with no meat, dairy, eggs, cholesterol, animal fat or trans fat.At Veggie Grill, vegetables are the Rockstars! We see every season as an opportunity to create bold and delicious ways to bring people together. At our place, we make veggie-filled dishes that are centered on moments for people who love “feel-good” food that celebrates the veggie, the fruit, the grain, and the nut. So, come join our celebration. Dig into dishes that power you up, and have you asking for more.

Miami, Fl, Us

As the Regional Director of Operations for Areas, I have complete ownership and accountability for restaurant operations throughout Los Angeles International Airport. I have oversight for the Operations Team at LAX communicating and training all aspects of company programs, brand programs, driving revenue while fostering exceptional client relationships with Landlords, Developers, and Franchisees. I participate in collective bargaining activities, including contract administration, union negotiation, and strike contingency planning. I uphold and ensure that corporate standards regarding quality, cleanliness, operational excellence continue to be viewed as the cornerstone of successAbout Areas USA Inc.Areas USA is a leading provider of food, beverage and retail services in the U.S. travel hospitality industry. Areas provides a fresh and exciting experience that exceeds client’s expectations through its extraordinary level of service, high quality products, outstanding customer service, successful national brands portfolio and a unique brand selection that embraces local culture and way of life. In 2006, Areas was awarded its first U.S. airport location at the Miami International Airport. Since then, airports around the country have recognized Areas’ novel concepts, innovative brands and friendly approach of doing business; all of which have been a catalyst to the fantastic expansion enjoyed by Areas in the U.S.SpecialtiesRetail, Food & Beverage, Airports, HighwaysHeadquarters5301 Blue Lagoon Drive Suite 690 Miami, FL 33126 United StatesWebsitehttp://www.areasusa.comIndustryHospitalityTypePrivately HeldCompany Size1001-5000 employeesFounded2006

Louisville, Ky, Us

Lead Field Operations & Support Team for stores throughout California.Responsible for the the day-to-day operations of 72 KFC, and 15 Long John SilversRestaurants - 110 Million Dollars P&L Accountability. I have ten Area Coaches, andtwo Directors of Ops, reporting to me.• Implemented a Plan to Win Initiative to get the company focused on Talent,Customers, & Business results to change the culture. Ranked Top Two in allCustomer Measures nationally.• Improved KFC Comp Sales from -1% to +2.5% and increased Bottomline to 10.5%• Improved LJS Comp Sales from -5% to +10% two consecutive years• Improved OSAT from 64% to 72% - Ranked #1 Nationally in Customer Focus• Improved Food Safety Pass Rate from 84% to 93% - Ranked #1 Nationally

Inactive, Page, Us

2013My territory consists of 175 Stores representing 40% of all company stores in Colorado, Albuquerque, Minnesota, Milwaukee, Madison, Chicago, Texas, Arizona, Kansas City, & St. Louis. I have a total of (15) Direct Reports, who are focused on delivering strong results. As a group, we opened (10) New Stores, Re-Purchased (4) Franchisee Restaurants, and executed (1) Relocation. My team ranked #1 overall on the 2012 State of Operations Ranking delivering $489,507 dollars in Continued Focus savings and $1,193,310 in 2012 Company Intiatives savings. I demonstrated strong P&L Management beating my Cash Flow target by 3.3% putting $5,735,670 more dollars to the bottom line than prior year. With a great deal of complexity I was still able to deliver a record breaking year achieving just about all goals on my 2012 Performance and Development Plan.

Inactive, Page, Us

My territory consisted of 145 Stores: Colorado, Texas, New Mexico, Salt Lake City, Las Vegas, San Diego, & Arizona. I delivered strong Comp Sales of +1% in a challenging market with positive Year over Year positive growth in Cash Flow

Seattle, Wa, Us

Instrumental in reducing employee turnover and increasing retention in partnership with Human Resources. Developed recruiting/retention seminars that were implemented throughout the entire region. Decreased management turnover from 26.4% to 14.3% Increased store manager stability (manager in current store greater than 1 year) from 29.5% to 65.2% and decrease partner annualized turnover from 120% to 64%.Enhanced overall customer experience by developing a district manager coaching & development platform. I Decreased café speed from 4:10min to 3:05min, and decreased Drive-Through speed from 5:25min to 4:02min. Improved overall Customer Metrics from 74% to 78.1% Highly Satisfied Customers, which was #1 in the company.

Seattle, Wa, Us

Seattle, Wa, Us

Worked with store managers to hire, train, and develop teams to open 6 stores, including a remote location.Selected and trained for the position of District Manager Coach. As such, was responsible for the successful training of 2 district manager Trainees, and 1 regional director.Selected as the drive-thru lead for the region. In this role organized a panel of store managers to train and coach, so that they could then become the leads for their districts. Oversaw the successful installation of drive-thru timers in more than 50 stores.Developed a successful program for rewarding store partners in all positions for achieving exceptional customer service

Louisville, Ky, Us

Area Manager - Inland Empire - Riverside, Calif.- Operated KFC, Taco Bell, & A&W Burger concepts- Awarded Pete Award in 2000 and 2001 for exemplary performance- Awarded Customer Champion national winner 4 consecutive years- Awarded Best of the Best national winner 4 consecutive years- Awarded Top Performer national winner 6 consecutive years

Executive Leadership, Communication And Media Studies

Mba, Business Management

Master'S Degree, Masters In Business Management