Patrick Harris Email & Phone Number

Fayetteville, Ar, Us

Bella Vista, Arkansas, United States

Functional Consultant - Systems Analyst. I am responsible for understanding business requirements, getting solution details from project team, transition to PROD support team. I work closely with client stakeholders, implementation project team and act as a bridge between implementation and support team. Review business processes, proposed solution and suggest areas to address potential issues/challenges that may come in future.

Bentonville, Arkansas, United States

Bentonville, Arkansas, United States

Functional Consultant / Architect with 10 + years of experience in retail as a consultant and project lead in implementing the Blue Yonder WFM business solution. 20 + years working in the retail industry on both retail operations and WFM Solutions. Primary project lead for multiple Labor Management projects at a Fortune 5 retailer ensuring that labor standard and the labor model was kept current with the changing needs of the business environment. Certified Lean Six Sigma Black Belt.I… Show more Functional Consultant / Architect with 10 + years of experience in retail as a consultant and project lead in implementing the Blue Yonder WFM business solution. 20 + years working in the retail industry on both retail operations and WFM Solutions. Primary project lead for multiple Labor Management projects at a Fortune 5 retailer ensuring that labor standard and the labor model was kept current with the changing needs of the business environment. Certified Lean Six Sigma Black Belt.I have a strong emphasis in workforce planning, with extensive experience in scheduling, operational reporting, budgeting and financial oversight, business requirements definition, team building and mentoring, labor reduction/streamlining, metrics and forecasting, cross-functional collaboration, and process mapping. I have extensive skills in Workforce Management, SQL, Microsoft Access and Business Analysis. Show less

Rogers, Arkansas

Provided advice to client regarding industry best practices and process methodology. Participate in business process analysis/design, construction, validation, and deployment phases of the project. Demonstrated how the Blue Yonder solutions within area of focus can be configured and delivered to better facilitatecustomer business processes. Developed functional specifications of sound design for modifications, interfaces, reports and screens that achieve client’s business objectives… Show more Provided advice to client regarding industry best practices and process methodology. Participate in business process analysis/design, construction, validation, and deployment phases of the project. Demonstrated how the Blue Yonder solutions within area of focus can be configured and delivered to better facilitatecustomer business processes. Developed functional specifications of sound design for modifications, interfaces, reports and screens that achieve client’s business objectives. Created and modified procedural and system documentation throughout the project. Developed and executed test scripts to ensure BlueYonder software consistently met the client’s business objectives. Provides non-technical support during the "golive” and upgrade periods. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity. Ensured knowledge transfer is conducted with key customer project team. Communicates business cases to Blue Yonder regarding client’s specific needs related to product functionality and enhancements Show less

Maintained associate scheduling system used for 138,000 associates. Monitored weekly schedule generation to prevent and troubleshoot for errors among 649 clubs. Reviewed system configurations on weekly basis to ensure optimal settings prior to schedule generation. Ensured hours generated by system remained in line with financial budget commitments for a full year. Reviewed metrics and standards used to generate schedules for overall accuracy and completion. Resolved issues between… Show more Maintained associate scheduling system used for 138,000 associates. Monitored weekly schedule generation to prevent and troubleshoot for errors among 649 clubs. Reviewed system configurations on weekly basis to ensure optimal settings prior to schedule generation. Ensured hours generated by system remained in line with financial budget commitments for a full year. Reviewed metrics and standards used to generate schedules for overall accuracy and completion. Resolved issues between forecasted and actual metrics, including rewriting SQL. Served as lead for cross-functional teams on system issues. Created operational reporting/dashboards for associate allocation process/system. Created ad hoc/seasonal reporting for executives. • Maintained $38,000,000 weekly payroll for target budget accuracy. • Devised reporting to help increase of freezer cooler sales by 5% during holidays.• Led implementation of $3,000,000 Red Prairie Workforce Management to 649 clubs and 138,000 associates, ensuring first-year savings of $30,000,000. • Project management of a large project that saved $32,500,000 in labor.• Recognized by individual clubs and peers for exceeding resolution efforts for issues sent in from 649 clubs across US. Show less

Bentonville Ar

Developed and designed Excel/VBA/MS Access systems to process and report data retrieved from multiple database platforms to facilitate workload-driven scheduling. Built and maintained operational report and dashboards to present member results and analysis based on stakeholder reporting requirements. Worked with clients to develop and maintain self-service tools and dashboards used daily to manage expenses and wages. Partnered with stakeholders for new reporting development to establish… Show more Developed and designed Excel/VBA/MS Access systems to process and report data retrieved from multiple database platforms to facilitate workload-driven scheduling. Built and maintained operational report and dashboards to present member results and analysis based on stakeholder reporting requirements. Worked with clients to develop and maintain self-service tools and dashboards used daily to manage expenses and wages. Partnered with stakeholders for new reporting development to establish business requirements definition and incorporate best practices. Served as expert on process mapping for all new projects and trained new team members on process mapping. Insured data integrity of all work products. Mentored hourly associates in data integrity and customer service. • Produced Excel/VBA/Access tool to save company $3,600,000, annually. • Honored for work in developing tools used to control shrink and waste in fresh areas of business. Show less

Bentonville, Ar

Recommended and implemented technology solutions used to integrate HRIS applications and data and improve delivery of HR services. Liaised between global human resource stakeholders and ISD development team, breaking down technical and architectural complexities and translating differing messages and needs from project stakeholders into single, consistent vision. Led in selection, design, and delivery of key HR technology/systems initiatives that supported HR programs and streamlined HR… Show more Recommended and implemented technology solutions used to integrate HRIS applications and data and improve delivery of HR services. Liaised between global human resource stakeholders and ISD development team, breaking down technical and architectural complexities and translating differing messages and needs from project stakeholders into single, consistent vision. Led in selection, design, and delivery of key HR technology/systems initiatives that supported HR programs and streamlined HR operations. • Created first set of processes and procedures used by team for role and functions for Senior Manager, Data, and Metrics. • Acted as project manager for development and implementation of HR reporting requirements in HRIS. Show less

Managed over 10 medium-to-large projects to guide company’s strategic processes as set by executive committee. Created business scopes and implemented process improvements, enhancements, and reporting procedures for projects. Determined project management requirements, identified project risks, completed project risk assessment, and piloted projects in limited market. Served as primary project manager for developing and implementing any legal/compliance projects. Worked with individual… Show more Managed over 10 medium-to-large projects to guide company’s strategic processes as set by executive committee. Created business scopes and implemented process improvements, enhancements, and reporting procedures for projects. Determined project management requirements, identified project risks, completed project risk assessment, and piloted projects in limited market. Served as primary project manager for developing and implementing any legal/compliance projects. Worked with individual areas of business to develop new scopes and implement process improvements, enhancements, and reporting procedures. Presented change management and communications for new technology and RFID used in 18 test facilities.• Compiled budget of $10,000,000, annually, for RFID implementation.• Partnered with membership group to develop and execute member satisfaction system used for improving member experience, resulting in 400% return on investment.• Drafted standard procedures used by all 649 clubs in company for transferring merchandise from club to home office, reducing labor spend and researching issues with club to corporate office merchandise transfer.• Validated and pulled data to ensure repayment of overcharged sales tax for 15,000 members in state of Arkansas. Show less

Information DeliveryLed development and analysis of both, corporate and store level reporting. Designed and prepared the operational reporting for Compensation, Human Resources, and Store Operations. These reports were used to analyze attrition, turnover, compensation, and hiring for 350,000 associates and over 2000 stores. Prepared project scope, definition, requirements, and business needs analysis for small to medium size projects related to Human Resources. Developed Microsoft Access… Show more Information DeliveryLed development and analysis of both, corporate and store level reporting. Designed and prepared the operational reporting for Compensation, Human Resources, and Store Operations. These reports were used to analyze attrition, turnover, compensation, and hiring for 350,000 associates and over 2000 stores. Prepared project scope, definition, requirements, and business needs analysis for small to medium size projects related to Human Resources. Developed Microsoft Access database used to convert and update exceptions to the Bonus calculation program for 21,000 associates. Developed a Talent Management database used to keep track of track of 12,300 key talent positions at Home Depot. Primary point of contact on HRIS - Information Delivery team for all PeopleSoft related reporting requirements. Worked with Six Sigma project teams to provide data collection, which was used for data analysis and process improvement models. Show less

Develop business scopes and implement process improvements, enhancements, and reporting procedures for Sam’s Club. Provide measurement criteria for new or enhanced processes. Drive system performance improvements throughout the company. Produced Sam’s Club specific guidance for the rollout of automated Hiring Centers in Sam’s Club. Primary focal point for the Customer Service Scheduling System, which was responsible for scheduling 80,000 associates in 538 clubs nation-wide. Developed the… Show more Develop business scopes and implement process improvements, enhancements, and reporting procedures for Sam’s Club. Provide measurement criteria for new or enhanced processes. Drive system performance improvements throughout the company. Produced Sam’s Club specific guidance for the rollout of automated Hiring Centers in Sam’s Club. Primary focal point for the Customer Service Scheduling System, which was responsible for scheduling 80,000 associates in 538 clubs nation-wide. Developed the labor guideline parameters that were used to ensure optimal sales floor coverage for each club in the chain. Responsible for determining project management requirements, identifying project risks and completing project risk assessment Show less

Develop and prepare analysis for Senior Level Company executives on store sales, associate wages, and associate hours. Provide system support to the Customer Service Scheduling team, responsible for scheduling 800,000 associates in over 2800 stores. Developed a comprehensive study on sales and man-hour usage for analyzing new schedule requirements. Compiled staff studies data for the Bureau of Labor Statistics in Washington, D.C. on company wages and positions for approximately 600 Wal-Mart… Show more Develop and prepare analysis for Senior Level Company executives on store sales, associate wages, and associate hours. Provide system support to the Customer Service Scheduling team, responsible for scheduling 800,000 associates in over 2800 stores. Developed a comprehensive study on sales and man-hour usage for analyzing new schedule requirements. Compiled staff studies data for the Bureau of Labor Statistics in Washington, D.C. on company wages and positions for approximately 600 Wal-Mart stores nation-wide. Provide Ad-hoc-reporting using DB2 SQL, Informix SQL, Microsoft Access, Retail Link and Mainframe based systems. Focal point for Legal Department discovery ad hoc reporting for store operations. Show less

Focal point for systems projects for People Division and acting as the liaison between Information Systems Division and the People Directors. Develop and prepare analysis on Diversity, Personnel Turnover, and Individual Performance standards. Responsible for analyzing, recommending, and successful implementation of system solutions for business problems. Provided support in the creation and distribution of Wal-Mart Stores, Inc. People P&L, used to measure turnover, diversity, and loss of… Show more Focal point for systems projects for People Division and acting as the liaison between Information Systems Division and the People Directors. Develop and prepare analysis on Diversity, Personnel Turnover, and Individual Performance standards. Responsible for analyzing, recommending, and successful implementation of system solutions for business problems. Provided support in the creation and distribution of Wal-Mart Stores, Inc. People P&L, used to measure turnover, diversity, and loss of experience. Developed a Succession Planning tool used Company-wide using Microsoft Access programming. Provide Ad-hoc reporting using DB2 SQL, Informix SQL, Microsoft Access, and Mainframe based systems. Focal point for all PeopleSoft reporting and systems issues. Show less

Responsible for the Day -to-Day operations of a 205,000-sq. ft. Wal-Mart retail store with an inventory of 6.0 Million dollars. Ensuring the daily management of freight shipments and keeping shelf items in stock using automated Point of Sale systems. Handling customers service issues and insuring the safe and efficient operations of both General Merchandise and Grocery business. Primary point of contact for resolving issues with 10 departments and over 50 associates in the store. Member of… Show more Responsible for the Day -to-Day operations of a 205,000-sq. ft. Wal-Mart retail store with an inventory of 6.0 Million dollars. Ensuring the daily management of freight shipments and keeping shelf items in stock using automated Point of Sale systems. Handling customers service issues and insuring the safe and efficient operations of both General Merchandise and Grocery business. Primary point of contact for resolving issues with 10 departments and over 50 associates in the store. Member of the in-store Safety Management Team. Reviews P&L and sales reports to help project sales and to determine store profitability. Provide guidance to the department managers on sales and promotional activities. Assess the overall presentation of merchandise and appearance of the store and help associate with correcting deficiencies when noted. Show less

Responsible for Analyzing, recommending, and insuring successful implementation of system solutions for Business problems for the People Division. Focal point for prioritizing systems projects for People Division and acting as the liaison between Information Systems Division and the People Division. Develop and prepare analysis on Diversity, Personnel Turnover, and Individual Performance standards. Researched and compiled report that saved Wal-Mart Stores 4,000,000 dollars in tax revenue… Show more Responsible for Analyzing, recommending, and insuring successful implementation of system solutions for Business problems for the People Division. Focal point for prioritizing systems projects for People Division and acting as the liaison between Information Systems Division and the People Division. Develop and prepare analysis on Diversity, Personnel Turnover, and Individual Performance standards. Researched and compiled report that saved Wal-Mart Stores 4,000,000 dollars in tax revenue. Developed a monthly Diversity report comparing over 2400 stores demographics to our actual store demographics. Developed a Succession planning tool for the company using Microsoft Access programming. Provide Ad-hoc reporting using DB2 SQL, Informix SQL, Microsoft Access, and Mainframe based systems Show less

Tinker Air Force Base Hospital

Day-to-day general supervision of over 400 personnel, providing guidance on matters concerning training, procedures, and actively fostered teamwork within the organization, molding individuals into a cohesive, and ensuring facility is in compliance with local, state, and federal laws and life safety codes. Project oversight manager for a 750,000-renovation project of the medical facility. Team Chief for Medical Control Center during response to Oklahoma City Federal Building bombing.… Show more Day-to-day general supervision of over 400 personnel, providing guidance on matters concerning training, procedures, and actively fostered teamwork within the organization, molding individuals into a cohesive, and ensuring facility is in compliance with local, state, and federal laws and life safety codes. Project oversight manager for a 750,000-renovation project of the medical facility. Team Chief for Medical Control Center during response to Oklahoma City Federal Building bombing. Physical Security focal point and security team member for the Military Medical Center. Show less

Bachelor Of Science (Bs), Business/Commerce, General

Criminal Justice

Management Information Systems, General

Operations Management