• Managed Blue Star's 24-hour kitchen operations, ensuring efficient workflow and overseeing the coordination of daily deliveries to 8 Portland locations, resulting in enhanced distribution efficiency and reliability. • Managed all aspects of kitchen logistics, from supply ordering to the maintenance of essential equipment, ensuring operational efficiency and the seamless execution of production activities. Regularly conducted staff meetings to update the team on policies, procedures, and operational changes, further enhancing team cohesion and operational transparency.• Demonstrated proficiency in multiple document management platforms, with a particular emphasis on using Google Suite, Google Sheets, and Microsoft Excel for internal production metrics and overall operational management.• Oversaw comprehensive staff training, scheduling, and performance evaluation processes, leveraging technology platforms like Paycom, Homebase, and ADP Dolce to streamline administrative tasks. Actively contributed to fostering a positive work environment through effective communication and by addressing staff relations and payroll matters in partnership with the Human Resources Department.• In collaboration with the Executive Pastry Chef, played a pivotal role in the development and implementation of stringent quality control systems, significantly contributing to the maintenance of high product standards and the establishment of the Wholesale department. This effort led to improved product consistency and compliance with food safety regulations (PCQI and FDA).

• Implemented important production projects and quality control improvements through proactive leadership and teamwork with the production leadership team.• Oversaw and improved staff meetings, improving team collaboration and communication about safety regulations, production rules, and quality assurance procedures.• Handled personnel concerns, upheld operational excellence, and made sure that health requirements, OSHA rules, and corporate policies were followed.