Release Train Engineer / Agile Coach for the Business Intelligence and Analytics ART, whose mission is to provide relevant, comprehensive, integrated & real-time insights for efficient, cost-effective, breakthrough Supply Chain decisioning and performance.

SAFe transformation change agent for the Infrastructure and Software Engineering (ISE) ART, enhancing and modernizing the design of Charter’s multi-billion dollar Voice, Video, Data, Optical, Commercial, Cloud, and CPE network.

Release Train Engineer and Agile Coach for the Protected Tactical Enterprise System (PTES), which aims to provide tactical warfighters with a joint ground platform designed to deliver protected communications services through the Wideband Global Satcom (WGS) satellite constellation, commercial satellites and in the future, the Department of Defense’s (DoD’s) Protected Tactical Satellites running the Protected Tactical Waveform (PTW).

Organizational Agile Coach for a SAFe Transformation in the Advanced Engineering department of Charter's Technical Engineering Center (CTEC) facilities in Englewood, CO. This department oversees the design and architecture of Charter’s multi-billion dollar network infrastructure. We investigate, select, develop, and integrate technologies and solutions that meet the needs of the company for short, medium and long term initiatives for residential and small to medium business customers. This includes the delivery of the technology plan and future architecture for Voice, Video, Data, Optical, Commercial, Cloud, CPE, Network and Access.

Agile and SAFe transformation change agent and Release Train Engineer. Implemented Lean-Agile Principles, established Lean-Agile mindset, provided Coaching and Mentoring, conducted Training on Agile and SAFe values and principles, and collaborated with executive leadership, product management, and stakeholders to establish Organizational Alignment and Focus.

Agile transformation leader as Senior Scrum Master and Agile Coach. Also served as Product Owner for maintenance and support. Provided leadership for and coached 3 new, geographically dispersed teams with very limited Agile experience into a high performing, self-determining, aligned, and focused unit. Across the organization, implemented Lean-Agile principles, established Agile Culture and Mindset, provided Coaching and Training, and collaborated with executive leadership and stakeholders to prioritize value, optimize flow, and manage variability.

Agile Leader of development teams located in the US, India, and Sri Lanka, delivering next generation Data Analytics as well as API governance, services, and tools in support of multi-million dollar digital, interactive learning applications program. Implemented Agile and SAFe principles and values to quickly repair and grow strong, trusting relationships with Product Development and technical leadership. Steadily transformed historically struggling, non-delivering Data Analytics team into a predictable, value-focused, sustainable, high performing team supporting multiple Pearson products by implementing SAFe, Lean-Agile, Scrum, and Kanban values and principles.

Sole Agile Coach and Scrum Master of organizational Agile transformation for development and test teams located in the US and Ukraine in support of multi-million dollar program of next generation Satellite Communication systems. Quickly established Agile culture and mindset, Scrum and Kanban values and principles; facilitated re-prioritization of product backlogs and rewrite of all acceptance criteria and story estimates; implemented definitions of ready and done; created representation of processes and practices in JIRA; rebuilt fractured relationship between development and end users; and increased delivery velocity by more than 50% in less than 6 months.

Successfully managed in-house and remote third-party vendor development and test teams supporting program delivering bi-annual certification releases, monthly software enhancements and regular defect remediation implementations for Credit Card processor. Quickly established command and control, provided stability and unity, and increased productivity for high priority/visibility project with history of extreme schedule, quality, and vendor management issues by implementing communication, documentation, and project control and execution best practices.

Leader of software teams delivering enhancement releases, infrastructure upgrades, system integration efforts, and defect remediation releases for a robust Corporate Travel Agent SaaS application. Conducted triage for and managed development, test, and implementation of critical maintenance and production issues utilizing offshore development teams. Managed portfolio of high priority/visibility BI initiatives to expedite customer conversion rate to new platform.

Leader of organizational Agile transformation for distributed software development teams for Fortune 500 Medical Supply Chain Management / 3rd Party Logistics company. Quickly implemented Agile culture and mindset, framework and Lean-Agile principles, resulting in incremental on-time, on-budget, on-scope enterprise implementation of multi-million dollar web-based order management portal, including apps for tablets and mobile devices. Rescued $2M project with extreme schedule and budget issues through independent, detailed requirements analysis and extensive scope and schedule revisions. Result was well-received, enterprise-wide, automated reporting application estimated to reduce labor costs by 20% across 55 distribution centers.

Influential contributor to enterprise Agile transformation as Agile Coach and Scrum Master for 5 onshore and offshore software, hardware, and infrastructure teams supporting Enterprise Data Warehouse containing analytics data for all Capital One business lines. Represented organization in portfolio and release planning; identified and managed organizational risks and dependencies; facilitated all Scrum and SoS activities. Developed and maintained Portfolio Kanban board and strategic roadmap for $7.6M organizational portfolio. Earned Very Strong or Strong ratings on all job performance categories within first few months of employment; Promoted to project management team lead over 4 functional areas and 3 Scrum Masters within first 6 months of employment.

Matrix-managed quality assurance teams from up to 30 organizations, from order entry through billing downstreams, across multiple physical locations including offshore, in the integration test planning and execution of complex software and hardware telecommunication projects. Produced cost savings of over $1M through identification of serious requirements flaws and through greatly enhanced team building and communication with Bell Canada partners for Toll-Free Calling joint venture. Led team of 3 integration test project managers for a specific business telecommunications unit.

Managed teams developing and implementing software and hardware enhancement releases in excess of $50M in support the Air Force Space Command's System Engineering and Sustainment Integrator (SENSOR) $1B contract. Responsible and accountable for all five PMBoK project phases. Ensured on time, on budget, on quality implementations through strict adherence to PMI and Earned Value Management (EVM) principles. Consistently earned high award fees (increasing company profit) by maintaining excellent Cost Performance Index (CPI) and Schedule Performance Index (SPI) values of 0.95 to 1.05. Rescued hardware modernization project with extreme cost and schedule issues - project finished ahead of schedule and on cost. Received Employee Performance Award for this effort.

Led all QA activities for system, functional, and regression test teams in an Extreme Programming (XP) environment developing a web-based video-on-demand customer portal. Established and governed Test Driven Design (TDD) practices and contributed to all XP process development. Collaborated with stakeholders to develop and then execute functional, integration and regression test suites, resulting in defect reduction of over 40% in the first quarter. Collaborated with development and stakeholders to steer feature prioritization based on iterative feedback. Provided input into story planning and estimation.