Patrick Cole

Patrick Cole Email and Phone Number

Former Customer Service Delivery Manager at British Airways
Patrick Cole's Location
Horsham, England, United Kingdom, United Kingdom
Patrick Cole's Contact Details

Patrick Cole personal email

n/a
About Patrick Cole

Highly experienced Manager with a proven history of working in the airline and aviation industry leading a team of around 300 staff on a shift basis. Delivery of exceptional customer service to customers at every touchpoint on their Gatwick journey. Skilled in Customer Service, Service recovery, Customer retention, Airline Operations, Security, Business Continuity, Disruption resolution, Project Management, Airport Management. Strong, proven leadership skills.Developed and delivered training programme for BA back up check-in system, recruiting and coaching a team of volunteer mentors.Delivered several business continuity plans for BA.RecruitmentTrainingPerformance ManagementCounsellingDisciplinary procedures

Patrick Cole's Current Company Details

Former Customer Service Delivery Manager at British Airways
Patrick Cole Work Experience Details
  • British Airways
    Former Customer Service Delivery Manager
    British Airways May 1984 - Jul 2020
    London Gatwick
    Highly experienced Manager with a proven hstory of working in the airline and aviation industry leading a team of around 300 staff on a shift basis. Skilled in Customer Service, Service recovery, Airline Operations, Security, Business Continuity, Disruption resolution, Project Management, Airport Management. Strong, proven leadership skills, RecruitmentTrainingPerformance ManagementCounsellingDisciplinary procedures
  • Self Employed
    Agricultural Contractor
    Self Employed 1979 - 1984
    Ad hoc contract work during summer including landscape gardening, building work, motor mechanics. Clearance of woodland and onward sales of logs in winter

Patrick Cole Skills

Airlines Airports Aviation Commercial Aviation Flights Performance Management Charter Aviation Security Flight Safety Training Civil Aviation Customer Service Project Planning Aircraft Operations Management Ground Handling Airline Management Airport Management Aerospace Iata Flight Planning Airworthiness Amadeus Safety Management Systems

Patrick Cole Education Details

  • Gloucester College Of Technology
    Gloucester College Of Technology
    British Constitution
  • Gloucestershire College Of Agriculture
    Gloucestershire College Of Agriculture
    Agriculture
  • Tewkesbury Grammar School
    Tewkesbury Grammar School
    Gce O Level, Cse
  • Cheltenham Grammar School
    Cheltenham Grammar School
  • Colwyn Bay Grammar School
    Colwyn Bay Grammar School

Frequently Asked Questions about Patrick Cole

What is Patrick Cole's role at the current company?

Patrick Cole's current role is Former Customer Service Delivery Manager at British Airways.

What is Patrick Cole's email address?

Patrick Cole's email address is pc****@****net.com

What schools did Patrick Cole attend?

Patrick Cole attended Oxford Brookes University, Gloucester College Of Technology, Gloucestershire College Of Agriculture, Tewkesbury Grammar School, Cheltenham Grammar School, Colwyn Bay Grammar School.

What skills is Patrick Cole known for?

Patrick Cole has skills like Airlines, Airports, Aviation, Commercial Aviation, Flights, Performance Management, Charter, Aviation Security, Flight Safety, Training, Civil Aviation, Customer Service.

Not the Patrick Cole you were looking for?

  • Patrick Cole

    Senior Associate At First Derivative
    Newry
  • Patrick Cole MIED

    Economic Development Specialist | Place Shaping | Business Development | Stakeholder Management | Business Engagement | Social Economy | Trustee
    Stanford Le Hope
  • Patrick Cole

    Bar Course Student | Gray'S Inn Gdl And Bar Scholar | University Of Oxford Graduate
    Greater Oxford Area
  • Patrick Cole

    Policy Adviser, Department For Education (Semi-Retired)
    Greater London
    1
    redemtech.co.uk

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.