As a Facility Planner within the Veterans Health Administration (VHA), I play a pivotal role in optimizing healthcare delivery for our nation's veterans. My responsibilities encompass:- Strategic Facility Planning: Leading the development of strategic plans for VHA facilities, ensuring alignment with organizational goals and budgetary constraints.- Needs Assessment and Analysis: Conducting comprehensive assessments to determine healthcare service requirements in specific… Show more As a Facility Planner within the Veterans Health Administration (VHA), I play a pivotal role in optimizing healthcare delivery for our nation's veterans. My responsibilities encompass:- Strategic Facility Planning: Leading the development of strategic plans for VHA facilities, ensuring alignment with organizational goals and budgetary constraints.- Needs Assessment and Analysis: Conducting comprehensive assessments to determine healthcare service requirements in specific regions, guiding the planning of new facilities or expansions.- Space Utilization Optimization: Analyzing space utilization within VHA facilities to enhance efficiency in patient care delivery and administrative functions.- Project Management: Overseeing facility planning projects from inception to completion, ensuring adherence to timelines, budgets, and regulatory standards.- Stakeholder Collaboration: Collaborating with internal and external stakeholders, including VHA leadership, facility staff, government agencies, and community partners, to gather input and foster support for facility planning initiatives.- Data-Driven Decision Making: Utilizing data analysis to inform facility planning decisions and resource allocation strategies, ensuring responsiveness to evolving healthcare needs and population trends.Through these efforts, I contribute to the VHA's mission of providing accessible, high-quality healthcare services to our nation's veterans, ensuring that they receive the care and support they deserve. Show less

• Experienced professional overseeing Clinical Informatics administrative operations, including Telehealth, My HealtheVet, Clinical Application Coordinators, contracting, and related areas.• Serves as the primary Human Resources liaison for the Associate Chief of Staff of the Clinical Informatics Office, responsible for managing all HR activities such as vacancy management, recruitment, retention, position descriptions, disciplinary actions, equal opportunity employment, promotion, and… Show more • Experienced professional overseeing Clinical Informatics administrative operations, including Telehealth, My HealtheVet, Clinical Application Coordinators, contracting, and related areas.• Serves as the primary Human Resources liaison for the Associate Chief of Staff of the Clinical Informatics Office, responsible for managing all HR activities such as vacancy management, recruitment, retention, position descriptions, disciplinary actions, equal opportunity employment, promotion, and employee relations.• Drives organizational change by advocating for the adoption and effective utilization of clinical informatics tools and systems participating in or managing committees such as the Clinical Informatics and Data Governance Committee establishing policies and procedures for managing clinical data within the electronic health medical record (EHMR) and other data-driven projects and applications.• Skilled in analyzing healthcare delivery systems to identify opportunities leveraging relational database management systems, specifically Microsoft SQL Server, to implement data warehouse solutions and effectively cleanse data using Data Quality Services.• Recognized for excellence and awarded the North Star Award as the Control Team Leader for the Getting Onboard HR Initiative, leading efforts to decrease vacancy rates, increase usage of direct hire authorities, and improve the hiring timeline for the Northern California Health Care System.• Consistently received Exceptional Annual Evaluations for the last 5 years for an in-depth understanding of missions, organizations, programs, and requirements of healthcare delivery systems, encompassing administrative areas such as budgeting, personnel management, procurement, and human capital management. Show less

• Served as liaison between the Director's Office, Chief of Staff, Executive Leadership, and Chief of the Pathology and Laboratory Medicine Service in all administrative matters.• Collaborated with Pathology and Laboratory leadership on capital planning as part of the services strategy planning process supplying a blueprint to meet long-term goals and objectives in strategic and annual performance plans. • Advised leadership on policy changes, resource allocation, strategic… Show more • Served as liaison between the Director's Office, Chief of Staff, Executive Leadership, and Chief of the Pathology and Laboratory Medicine Service in all administrative matters.• Collaborated with Pathology and Laboratory leadership on capital planning as part of the services strategy planning process supplying a blueprint to meet long-term goals and objectives in strategic and annual performance plans. • Advised leadership on policy changes, resource allocation, strategic planning, budget and performance planning alignment,and capital management.• Managed the Service's multi-million-dollar annual budget and special COVID-19 funding expenses tracking budget execution functions, analyzing, and forecasting funding requirements, identifying cost-saving opportunities, preparing budget proposals, and advocating for needed resources for all fund control points. • Recognized by leadership for reducing the vacancy rate from 30% to 15% for a 150-employee service while being accountable for all human capital management including staffing, recruitment, promotions, selections, awards, disciplinary actions, employee relations, investigating and/or hearing grievances, setting up and/or recommending on-the-job training, career development, and professional enrichment programs. • As the Contract Officer Representative (FAC-COR Level II) overseeing all aspects of thirty-three contract vehicles of moderate to high complexity, recognized by the supervisor reducing the budget with a cost savings of $200,000 in a 12-month period.• Created strategic plans and presentations as the project manager collaborating with engineering, facility management, safety, infection control, and other services as well as participating on boards, committees, and consulting on architecture, design, and/or interfacing information technology for lab construction, modifications, and renovations of clinical service design projects. Show less

•  Managed recruitment coordination, fiscal management, and administrative operations for the Anesthesia Service line.• Served as a liaison between the Director's Office, Chief of Staff, Chief of Anesthesia, and other Veterans Health Administration facilities for administrative matters.• Provided budgeting and fiscal management for Anesthesiology, including budget formation, reporting, analysis, projection, and execution.•  Appointed as the Contracting Officer… Show more •  Managed recruitment coordination, fiscal management, and administrative operations for the Anesthesia Service line.• Served as a liaison between the Director's Office, Chief of Staff, Chief of Anesthesia, and other Veterans Health Administration facilities for administrative matters.• Provided budgeting and fiscal management for Anesthesiology, including budget formation, reporting, analysis, projection, and execution.•  Appointed as the Contracting Officer Representative (COR), responsible for monitoring performance, and providing technical guidance on service contracts, equipment contracts, and leases.•  Handled all personnel management functions, including recruitment, classification, staffing, competency assessments, employee relations, performance appraisals, and HR research.•  Represented management in labor-management meetings, addressed conflicts, and ensured compliance with negotiated agreements Show less

• Concise knowledge of the functions and processes of Business Office, Specialty, Primary Care, Mental Health, and Pharmacy services.• Performs review of first party receivables to ensure applicable co-pays for fee care, (IVM) income verification match conversions and other non-automated co-payment activities.• Verifies patient eligibility for non-VA medical facilities and issue VA/DoD Sharing Agreements to DoD facilities.• Expert knowledge of enrollment and… Show more • Concise knowledge of the functions and processes of Business Office, Specialty, Primary Care, Mental Health, and Pharmacy services.• Performs review of first party receivables to ensure applicable co-pays for fee care, (IVM) income verification match conversions and other non-automated co-payment activities.• Verifies patient eligibility for non-VA medical facilities and issue VA/DoD Sharing Agreements to DoD facilities.• Expert knowledge of enrollment and eligibility, beneficial travel, release of information, billing, and means test processing.• Advise professional staff members on veteran eligibilities/entitlements as it pertains to Non-Service Connected and Service-Connected patients and inform each patient of any potential financial responsibility they may incur.• Researches and uses public laws, agency healthcare regulations, practices and policies within a healthcare organization to ensure proper sequencing of revenue programs.• Identifies clinical services for medical billing purposes and gathers medical billing data from variety of sources, using specific analysis techniques, and suggests action to correct any deficiencies.• Evaluates detailed analysis of coding data for first and third-party accounts utilizing medical terminology and coding requirements• Responsible for the coordination of billing of worker's compensation and tort cases.. Show less

• Managed comprehensive program of activities providing healthcare treatments to Veterans and family members free of charge.• Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to 7 employees.• Reported monthly/quarterly training progression to include any delinquencies or deficits to board members and executive staff members.• Established goals for soliciting funds, grants and safeguarding of… Show more • Managed comprehensive program of activities providing healthcare treatments to Veterans and family members free of charge.• Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to 7 employees.• Reported monthly/quarterly training progression to include any delinquencies or deficits to board members and executive staff members.• Established goals for soliciting funds, grants and safeguarding of contributions.• Advocated for veterans and their family members by speaking to veteran service organizations and community events.• Communicated and coordinated with community service organizations to gain community support soliciting input to improve the program services.• Established program policies, objectives and procedures in conjunction with board members goals.• Maintained human resource staff by recruiting, selecting, scheduling and training volunteers.• Developed professional and technical knowledge by attending educational workshops, regional collaborative meetings and establishing personal networks.• Resolved complaints by listening to Veterans and their families, directing them to a physician or Veteran Community Program, helped present facts to Veteran Service Representatives and developed acceptable resolutions with a followed-up on outcomes. Show less

• Planned, organized, and directed all administrative practices and procedures to ensure consistency and compliance with accepted policies and guidance within the military health system.• Maintained communication between governing boards, medical staff, and department heads by attending board meetings and daily huddles coordinating interdepartmental functioning regarding performance, workload and making staffing adjustments to assist with patient flow.• Held additional duty as… Show more • Planned, organized, and directed all administrative practices and procedures to ensure consistency and compliance with accepted policies and guidance within the military health system.• Maintained communication between governing boards, medical staff, and department heads by attending board meetings and daily huddles coordinating interdepartmental functioning regarding performance, workload and making staffing adjustments to assist with patient flow.• Held additional duty as liaison officer between the Military Health System, Mee Memorial Hospital, Twin Cities Community Hospital, Army Wounded Warrior Program and civilian entities responsible for investigating complaints, tracking, reporting and compensation matters.• Worked directly with medical officer in the preparation, collection and submission of Integrated Disability Evaluation System (IDES) packets that provided an accurate assessment of unfit for performance of military duties by reason of physical disability.• Held additional duty as Management Analyst performing quality control audits to ensure accuracy and completeness of up to 550 patients records assigned to the Wounded Warrior Transition Unit.• Served as Veterans Affairs Liaison; advised on Army and VA medical compensation and benefits to patients going through the Integrated Disability Evaluation System (IDES), Medical Evaluation Board (MEB) and Physical Evaluation Board (PEB).• Developed and implemented various department policies and procedures issuing memorandums in accordance Medical Evaluation Board (MEB).• Prepared and conducted employee training for implementation of new policies or processes in accordance with Army Regulations. Show less

• Acted as a liaison between the Warrior Transition Unit (WTU), Medical Treatment Facility (MTF) and Physical Disability Agency (PDA) for the status of Temporary Disability Retired List (TDRL) cases until final disposition.• Interpreted and utilized policies and procedures set forth by the Military Health System such as but not limited to HIPPA regulations, Release of Information, Animal Bite notification, 24 and 72 hour detention forms and Advance Directives .• Directly… Show more • Acted as a liaison between the Warrior Transition Unit (WTU), Medical Treatment Facility (MTF) and Physical Disability Agency (PDA) for the status of Temporary Disability Retired List (TDRL) cases until final disposition.• Interpreted and utilized policies and procedures set forth by the Military Health System such as but not limited to HIPPA regulations, Release of Information, Animal Bite notification, 24 and 72 hour detention forms and Advance Directives .• Directly responsible for the development and implementation of staff training program and protocols of all assigned personnel to ensure compliance of department and facility goals while ensuring Joint Commission, OSHA and HIS standards were maintained.• Recognized by Director of the Soldier Readiness Program for increased capture of relative value units by auditing provider selected codes compared to chart documentation that resulted in less than 1% error rate from 15% over a 90-day period.• Counseled and advised all staff members on department, facility, military policies and procedures as it pertained to performance standards• Prepared and administered deployment briefs for up to 500 military service members and civilian contractors weekly during high tempo mobilization periods.• Implemented new training plans with active tracking for newly assigned and current staff members to ensure the successful completion of continued education of the military career leadership courses.• Earned employee-recognition award in 2011 for program management allowing for direct performance feedback to facility leadership and staff members identifying performance issues or delinquencies contributing to positive JCAHO survey Show less