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Patrick Coronas is listed as IT Professional | Efficient Service Coordination | Dispatch Operation Specialist at Towing, a with 442 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Patrick Coronas.
Patrick Coronas previously worked as Dispatch Operations Specialist at Towing and Customer Service Team Leader at Mcdonald'S. Patrick Coronas holds Junior It Analyst Program from Npower.
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Currently enhancing my IT competencies through the Junior IT Analyst Program at NPower and certificates in Generative AI and Google IT Support from Coursera, I recently spearheaded dispatch operations at Towing & Storage. My expertise in IoT and Active Directory, combined with Agile project management, significantly improved response times and customer satisfaction.At Towing & Storage, our team increased service efficiency by 25% and customer satisfaction by effectively leveraging technology and process optimization. Embracing the values of clear communication and swift resolution, I am eager to bring these diverse perspectives and experiences to a new team, contributing to a culture of continuous improvement and innovation.
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In my role as a Dispatch Operations Specialist at Towing & Storage, I efficiently managed daily service requests, coordinated emergency responses, and maintained high customer satisfaction levels. By implementing new documentation procedures, I increased response efficiency by 25%.
In my role as a Customer Service Team Leader at McDonald's, I delivered technical support and maintenance for Point of Sale systems, ensuring optimal performance. I trained and led a team of 15 members in digital systems and troubleshooting protocols, resulting in enhanced technical support capabilities. By implementing new processes and documentation standards, I achieved a 20% improvement in service efficiency and reduced customer wait times. Analyzing customer feedback and POS data allowed me to identify operational improvements, contributing to a 15% increase in customer satisfaction scores.
Other employees you can reach at thenorwoodconsultinggroup.com. View company contacts for 442 employees →
Colby Davis
Colleague at TowingBeamsville, Ontario, Canada
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Russell Craven
Colleague at TowingRadcliff, Kentucky, United States
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Trisha Premo
Colleague at TowingBeaumont, Texas, United States
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Yonatan Wondimu
Colleague at TowingGreater Chicago Area, United States
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Penny Martin
Colleague at TowingChambersburg, Pennsylvania, United States
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Eyad Ammar
Colleague at TowingClifton, New Jersey, United States
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Bob Owens
Colleague at TowingHyattsville, Maryland, United States
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Travis Angel
Colleague at TowingGreater Lexington Area, United States
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Eugene Katyrynuik
Colleague at TowingRiding Mountain West, Manitoba, Canada
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Mikyle Alford
Colleague at TowingCleveland, Ohio, United States
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Quick answers generated from the profile data available on this page.
Patrick Coronas works for Towing.
Patrick Coronas is listed as IT Professional | Efficient Service Coordination | Dispatch Operation Specialist at Towing.
Patrick Coronas is based in Toronto, Ontario, Canada while working with Towing.
Patrick Coronas has worked for Towing and Mcdonald'S.
Patrick Coronas's colleagues at Towing include Colby Davis, Russell Craven, Trisha Premo, Yonatan Wondimu, and Penny Martin.
You can use AeroLeads to view verified contact signals for Patrick Coronas at Towing, including work email, phone, and LinkedIn data when available.
Patrick Coronas holds Junior It Analyst Program from Npower.
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