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In 2011, I leapt into the industry via the association/convention world. As a meeting and event planner for associations, I quickly gained a broad range of event experience for large scale events: registration, tradeshow management, hotel management, breakouts, and roadshows, to name a few. My love grew for the industry and I wanted to do more! Making a move into the agency/experiential event side of the industry, my “jobs” became much more unique as I worked with clients who demanded the “next best thing” and wanted to “wow” their attendees.I’m continuing to create those “wow” moments for clients all across the country using everything I’ve learned over the years. That boils down to working hard, never being afraid to try new things, and asking the right questions! The events industry continues to push new boundaries as attendees want more and leadership wants more ROI. I want to be on the forefront, pushing the next best experience! Having produced events for as few as 20 to as large as 12,000 for clients like Hilton, Google, Northwestern Medicine, Sterling Bay and Splunk, I’ve had my fair share of experiences. Outside of just the individual event experiences, I’ve also accumulated the knowledge of working with a wide variety of individuals and agencies. Those experiences have forced me to the realization that the current agency model doesn’t work. Great employees are forced out by horrible management. Independent contractors come and go, no longer wanting the business out of a terrible work environment. My future has led me to our collective boutique agency approach and I can’t wait to see our model grow!
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PresidentCurated Rentals LlcChicago, Il, Us -
Chief Experience OwnerPc Events And Experiences Jun 2019 - PresentChicago, Il, UsA Boutique Agency - Built on AbilitiesWe’re a collective boutique agency based out of Chicago, operating all over the world. Meeting and event management are our forte, however we’ve touched all aspects of the industry, in both virtual and live environments. We believe that people can wear more than one hat. Our people are creative, client service focused, and producers all in one! We don’t believe in the breakdown of departments like traditional full service agencies. If clients need someone who is creative and can get ____ done, we provide just that! If clients need a project manager/client service lead who can think creatively, we provide just that. We ebb and flow with our client’s needs. Whether clients need 1 person for the job or a team of 15, we can make it happen. We focus on their needs and the abilities of our team members.Our Mission: Bringing event experiences to life, through multidimensional teams and high value partner relationships.Our Vision: Extraordinary experiences that create memories. -
Senior ProducerAgency Ea Aug 2018 - Jun 2019Chicago, Il, Us- Collaborate with agency departments from ideation through actualization of project.- Partner with Client Services, Creative Service, Administrative and Marketing Directors to set goals and ensure that event strategies and processes are aligned.- Ensure all projects are produced to the highest quality of EA standards and that objectives and deliverables are met.- Manage budgets with integrity and transparency at all times.- Coordinate and manage all event logistics from conception to completion.- Manage all aspects of event execution including onsite team.- Master all project elements (i.e. Registration, General Session, AV, F&B, Décor, Signage and Branding, Evening Events, Tradeshows and Exhibitors, Speaker and Entertainment, Breakouts, Transportation, etc.).- Provide leadership and mentoring to Producers, Associate Producers and Production Coordinators.- Build trusted, “Goto” partnerships with vendors, event staff and internal departments- Be able to think fast on your feet to resolve issues that arise in an ever changing fast paced environment.- Maintain and expand supplier relationships and negotiate contracts, pricing and services.- Demonstrates extraordinary interpersonal skills, especially in situations involving leadership, decisionmaking and team building.- Inventive, dynamic, confident problem solving skills.- Extensive experience interfacing with clients and vendors. -
Senior ProducerAgency Ea Mar 2015 - Jun 2019Chicago, Il, UsAgency EA (www.agencyEA.com) is a brand experience agency. We unite brands with their target audiences through experiential, digital and traditional engagement. With a strategic approach, visionary ideas, inspired creative, and flawless execution, EA tells your story and brings your brand message to life. -
Event Manager, Meetings And EventsProfessional Convention Management Association (Pcma) Oct 2012 - Mar 2015Chicago, Il, UsThe Specialist, Meetings and Events responsibilities are focused mainly on registration and housing management for all PCMA meetings and events, including working with outside registration and housing management vendors and developing and managing RegOnline invitation/registration processes for multiple smaller meetings/event. In addition, the Specialist assists in the planning and execution of various PCMA meetings/events as necessary. The position is also responsible for department file maintenance, staff travel, preparation for site visits, maintaining agendas/minutes for various internal project teams and other duties as assigned.ESSENTIAL DUTIES AND RESPONSIBILITIES- Works closely with the Manager, Meetings and Events, internal systems and outside vendors to develop, design, improve and manage the registration and housing processes for all PCMA meetings and events, including PCMA’s annual meeting Convening Leaders and PCMA’s mid-year Education Conference; as well as PCMA’s Executive Edge programs, Think Tanks and Thought Leaders programs, Board of Directors and Education Foundation Board of Trustees meetings/events, Global Professionals Conference, hosted buyer programs, PCMA Education Foundation events, and Convene magazine events- Works as an integral part of a team of meeting managers to plan and execute various aspects of PCMA’s annual meeting, Convening Leaders for 4,000 people; and PCMA’s mid-year Education Conference for 500 people, including on-site execution- Serves as administrator for the Convening Leaders Review Team (internal staff team that plans/executes the annual meeting Convening Leaders) – including developing meeting agendas, distributing updates and materials and recording/distributing meeting minutes and action items required- Develops master contact lists for all PCMA meetings/events- Participates in site visits as needed- Provides on-site registration/housing and meeting/event management for PCMA meetings/events as needed -
Assistant & Registrar, Meetings & Educational ServicesInternational Dairy Foods Association May 2011 - Oct 2012Washington, Dc, UsThe Assistant & Registrar, Meetings & Educational Services manages registration for all IDFA events, manages publication sales, and provides administrative support for all IDFA conferences, trainings, and/or other association-related/sponsored events. Responsibilities include but are not limited to: coordinating speakers for events; coordinating the shipment of materials to off-site events; providing weekly registration reports; coordinating the production of on-site meeting materials; supporting IDFA webinars; responding to member inquiries about IDFA events and publications; monitoring and coordinating IDFA meeting and publication information on the IDFA web site for timeliness and accuracy; coordinating e-blasts. Position reports to Vice President, Meetings & Educational Services.Specific Requirements: - Excellent customer service skills;- Strong interpersonal and communication skills and the ability to work effectively with a wide range of individuals;- Ability to prioritize multiple projects;- Skill in organizing resources and establishing priorities;- Dedication to detail is essential; - Bachelor’s degree;- Proficient user of Microsoft products (Outlook, Word, Excel, PowerPoint, etc.);- Data entry experience a plus;- Some travel required. -
PresidentJames Madison University Pcma Student Chapter Aug 2010 - May 2011Harrisonburg, Va, UsDuties Include:- Set goals for Student Chapter- Schedule, Plan, attend, and run Student Chapter meetings- Appoint necessary Committees and Committee Leaders after consultation with Student Board- Offers guidance to committees- Update PCMA Headquarters with newsworthy information- Work closely with Student Chapter Board to accomplish goals- Maintain close contact with faculty advisor- Continuously promote Student Chapter- Create bond w/local PCMA Chapter and with local PCMA industry professionals- Oversee all committees and monitor activities- Conduct Board Meetings- Work with incoming Student Chapter President and Board Members to ensure smooth transition yearly. -
Conference CoordinatorHospitality Student Conference 2011 Apr 2010 - Apr 2011• Lead a team of thirteen students in monthly and weekly meetings• Coordinated with Capital Chapter of PCMA to secure twelve speakers on various educational topics• Created, allocated, and managed budget for conference• Managed all contracts associated with conference, including catering and speaker contracts• Organized all press for conference
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Operations CoordinatorCsi - Capitol Services Inc May 2010 - Sep 2010Falls Church, Virginia, UsGeneral Description:Supports the Operations Team by maintaining accurate records of staffing needs and fulfillment by working closely with each Operations Manager. Multi-tasking, maintaining flexibility, being resourceful and efficient in performance of tasks is a must. Task outcomes must be accurate and error-free as there is usually little time for additional proofing.Tasks/Duties:Follow Operations Processes• Participate in scheduled Operations Meetings• Reserve staff (using Staffing Process) in response to Service Orders and Operations Managers direction (record on Staffing Grid)• Input/Update staff with anticipated hours into MarkoSoft• Assign and track radios (sign out/in, clean, charge, etc.) – Also includes the process of securing radios from outside vendor when needed• Creates maps and signage (using mapping software and Word)• Creates field staff packets with standard and program specific materials• “Starting” standard SOS’s in MarkoSoft as directed by Operations Managers• Procurement vendor services as specifically directed by Operations Managers• Performing specified duties in Tour Process as directed by Operations Managers• Procurement of supplies, snacks and beverages needed for specific programs and at the direction of Operations Managers• Participating in Product Development Meetings • Making Program Binders for each program• Maintaining the Master Staffing Grid with updated information• Coordinating new Field Staff Packets and Orientation• Delivering (via email or fax) SOS’s to staff and monitoring their receipt on each program• Formatting of arrival/departure manifests with desired information• Assistance with on-site program related task as needed (airport and events)• Various administrative tasks as assigned by Operations ManagersOther• Other tasks/duties as may be assigned by director/employer -
Front Desk AgentThe Crossroads Inn Dec 2008 - Jun 2010I work here 40 hours a week during school holidays. My responsibilities include: handling meeting room space, assisting guests with check-in and check-out process, and working occasional Night Audit shifts. As a small hotel managed by an independent management company, I have been able to gain experience in all departments.
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Director Of Spirit And Traditions For University Program BoardJames Madison University Aug 2009 - May 2010Harrisonburg, Va, UsAs Director of Spirit and Traditions, I am responsible for planning three events a month. These include a comedy show, novelty entertainment, and a promotional event for our organization. This allows me to work with 5 chairs and about 20 committee members. In the process I have been able to establish and maintain contacts at agencies across the country. -
On-Site Event CoordinatorPurple Haze: A Le Gourmet Event For James Madison University Nov 2009 - Nov 2009Purple Haze: A Le Gourmet Event is a fundraising banquet held for the Hospitality Program at James Madison University every fall. This past year, we were able to bring in about $47,000 for the program. It is a huge networking opportunity for JMU Hospitality majors and graduates. This year, I was responsible for the production of menu cards, programs, and student employee uniforms. I was also an on-site event coordinator, responsible for reception and registration, along with a live and silent auction.
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Facility Services AssistantMassanetta Springs Inc Aug 2008 - May 2009Established set up for 50 - 200 guest meetings (classroom, U shape, theatre)Assisted groups in AV, space, logistics etcBreakdown of function space
Patrick Crosson, Cmp, Des Skills
Patrick Crosson, Cmp, Des Education Details
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James Madison UniversityHospitality And Tourism Management
Frequently Asked Questions about Patrick Crosson, Cmp, Des
What company does Patrick Crosson, Cmp, Des work for?
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Patrick Crosson, Cmp, Des attended James Madison University.
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Patrick Crosson, Cmp, Des has skills like Administrative Assistance, Charities, Shipping, Community, On Site, Certified Meeting Professional, Sports Leagues, Creative Events, Business Administration, Event Management, Scholarships, Travel.
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