Patrick Tomaszewski Email & Phone Number

Stockton, California, United States

» Played a pivotal role in elevating the branch's Customer Satisfaction Quality Index (ESQI) score from 66% to 89%.» Led a dynamic team as Team Captain overseeing customer success, vehicle inventory, and updating vehicle registration.» Consistently achieved the highest ticket-writing volume and received the most customer reviews within the branch.».

Stockton, California, United States

» Troubleshoot issues for customers using the Planet Fitness mobile app, and relay technical issues to the escalation team.» Provide exceptional support for customers by developing strong relationships and being the point of contact for all account and billing issues.» Lead team by delegating tasks to staff members to ensure all assignments are completed.

Stockton, California, United States

» Organize documents acquired from the supervisor to improve and maximize the efficiency of appraisal methods.» Drive to property sites to capture photos of properties to record the most current house value estimates.» Assisting with on-site visits, recording measurement data, and conducting regular property inspections.

Davis, California, United States

» Acquired feature requirements to develop a mobile app version of the client’s existing PairAnything web app.» Collaborated with an agile development team to complete tasks such as writing documentation, self-learning required programming languages, and researching design features at each stage of the development.» Communicated with the client and team.

Stockton, California Area

» Resolved problems that occurred for the end-users of the SANS Security Training Program.» Facilitated communication between the IT Security Team, city employees, and all city department supervisors.» Managed the IT Security Office’s Cyber Security inbox to ensure tickets were sent to the correct IT specialist.» Oversaw and enrolled 1,400+ city employees.

Newark, California

» Implemented quality assurance methods for product testing and system troubleshoots.» Collaborated with project managers and engineers to promote compliance throughout the planning and test phases.» Analyzed, recorded, and interpreted test data to prepare technical reports.» Tested components and systems independently for fully autonomous security.

Stockton, California Area

» Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks, and other supplies.» Restocked beer and liquor on a regular schedule and after special events to prepare for forecasted needs.» Supported servers by preparing specialty drinks for patrons in all areas of the establishment.

Stockton, California Area

» Reviewed and fixed JAVA programming issues for students using the Eclipse IDE.» Assisted professor with grading students' JAVA programming assignments and projects.» Aided both students and professor to ensure students were getting proper support in the course material.» Worked promptly to meet deadlines set by the Board of Education for professors.

Stockton, California Area

» Assisted in sales for games and gaming events.» Handled returns, exchanges, and sales of games and operating systems.» Knowledgeable of operating systems to provide customers with proper education on systems.

Stockton, California Area

» Monitored inventory on the sales floor and encouraged sales by informing customers of store policies.» Engaged positively with each customer, providing professional and polite support for sales and service needs.» Managed cash register operations using a POS system, including processing sales and returns.

Stockton, California Area

» Worked with heavy machinery to ensure timely delivery of packages.» Created spreadsheets for co-workers to manage time and workload.

Bachelor Of Science - Bs, Computer Science

Activities and Societies: Member of MEP (MESA Engineering Program)

Computer Science

Activities and Societies: • President & Webmaster for SHPE (Society of Hispanic Professional Engineers) • Public Relations Officer for SWE.