As the Head of Information Technology, I spearheaded initiatives that resulted in significant measured outcomes, while scaling the team to meet the needs of the business. My role entails overseeing all aspects of Information Technology, Governance, and Security across a diverse portfolio of seven businesses spanning multiple industries under the PEAK6 umbrella.• Develop and executed a strategic vision for technology initiatives, driving tangible business outcomes.• Mentored and developed leaders and staff within the team, fostering a culture of continuous improvement and talent retention.• Transitioned Information Technology to operate within an agile product mindset, enhancing adaptability and responsiveness.• Implemented robust IT governance, compliance frameworks, and security controls, ensuring predictable and repeatable processes.• Aligned Information Security strategies with organizational objectives to mitigate cyber risks effectively.• Successfully migrated the entire organization to a cloud-based productivity suite and Workday without disruption to operations or revenue loss.• Managed financial tooling, including NetSuite, and maintained budget oversight for technology investments and staffing needs.• Leveraged data-driven solutions to identify and mitigate risks.• Monitored and controlled hardware and SaaS expenditures, mitigating shadow IT risks and preventing SaaS spend sprawl.• Prioritized the elimination of technical debt, directing investments towards enhancing functionality and business value.• Implemented automation to drive operational excellence, reducing manual efforts and enhancing process predictability.• Established communication channels with stakeholders, facilitating business partner integration, application requests, and regular reporting.• Implemented change management processes, risk analysis frameworks, and code review procedures, fostering a culture of continuous improvement and accountability.

Head of Information Technology, responsible for creating and managing the policies, procedures and change management of the entire corporate technology experience of Outcome Health. Projects and responsibilities include:• Responsible for the strategy and execution of all Information Technology initiatives. • Manage and maintain the support and technology requirements for the enterprise.• Lead technology expansion initiatives, including office buildout, managing low voltage, security, and A/V partners.• Manage and maintain strategic vendor relationships.• Automate activities and tasks for the organization.

• Recruit, manage, and develop talent within Technology Services. Provide day to day guidance to accomplish the goals of the department and organization.• Manage and maintain technology projects, updating senior stake holders, while maintaining one holistic technology stack.• Manage all technology business requests and create all project implementation plans and requirements.• Led the rebrand effort of converting ContextMedia Health to Outcome Health for all technology aspects. This included reconfiguring over 35 core services, such as email, directory, and security identity provider. Successfully migrated with zero downtime over the course of one weekend.• Managed the technology implementation and migration of acquisitions, such as Outcome Health's acquisition of AccentHealth.• Manage and maintain support procedures and policies, focused first and foremost on human interaction while enhancing the experience of technology support.• Rolled out a core network with complete interconnectivity across three locations. The corporate network is built for future growth and expansion.• Manage all technology vendor relationships and partnerships.• Implemented industry leading video conferencing technology with full cloud integration.• Implemented Network, Power, Low Voltage, Security, and Audio/Visual Standards for all offices, unifying the experience of any location. • Responsible for implementing complete directory services with full Single Sign On integration.• Implemented security policies including dual factor authentication, email protection, software distribution, and other core services.• Responsible for all office expansion and all office technologies, such as visitor registration, digital signage, and collaboration technologies.

• Responsible for all technology installations for all office expansion for North and South America. This included network, low voltage, audio/visual design, and security designs and implementation.• Work effectively with business stakeholders to understand functional requirements and translate those into technical specifications for network, audio visual, and other technical solutions.• Work directly with Uber’s internal IT team to confirm requirements, enforce standards, and provide a feedback loop so that observations from the field can be incorporated into future standards and projects.• Develop and champion processes to improve overall project efficiency and fiscal responsibility.• Critically evaluate and select technology vendors and manages their efforts.• Project Management of all technology needs for all office expansion for over 2 million square feet of real estate expansion.• Review all technology infrastructure including final approval.

Responsible for the selection, deployment and adoption of video services in the enterprise, including video delivered and consumed from PCs, tablets, mobiles and room video systems.Responsible for global deployment of video conferencing technologies, cloud services, digital signage, and internal broadcasting. Responsible for training and change management.• Technical lead for deploying and transitioning 24,000 users from Office 365 to Google for Work. Responsible for training, communication, and managing the entire Google Guide deployment, which consisted of over 1,000 early adopters and help experts on launch day.• Manage the global deployment, project management, business case buy-in, change management, and communication strategy of large collaboration projects with a full global deployment.• Responsible for the video collaboration for over 20,000 users.• Manage self-service support model with a global team of identified business and technical leads at various locations around the globe.• Examine the use-case and user experience of emerging video technologies related to the enterprise.• Design and oversee deployment and support for global conference room technologies.• Deployed the first video conferencing systems throughout Motorola Solutions global offices, eliminating unnecessary travel expenses.• Manage existing and new vendor relationships.

Responsible for the installation, configuration, and maintenance of multimedia technologies throughout Groupon's global offices, specializing in TelePresence.• Installed, configured, and implemented new core TelePresence Infrastructure consisting of a virtualized VCS Control and Expressway, TelePresence Conductor, and updated Jabber Video Desktop client, TelePresence Content Server, and MSE8510, liaising with core members of the server, project management, and network teams.• Primary contact for a global deployment of 50 additional global TelePresence endpoints.• Manage a TelePresence network consisting of over 45,000 weekly minutes of active calls.• Provide Tier II/III support for TelePresence and Multimedia Technologies.

Responsible for the installation, configuration, and maintenance of multimedia technologies throughout Groupon's global offices.Responsibilities and tasks include:• Collaborate with key stakeholders on the implementation of multimedia technologies throughout all stages.• Provided A/V Integration of Conference Rooms throughout multiple locations.• Provide Tier I/II support for TelePresence and Multimedia Technologies. Global point of contact for requests from international locations.• Worked with Public Relations to produce and perform the technical requirements for quarterly meetings on a multi-level secure live stream for all global employees from the C-Level Executives.• Install, Configure, and Maintain all TelePresence hardware ranging from endpoints to infrastructure.• Administrated the Growth of Telepresence Room systems by 400%, Jabber Video environment by 500%, and Virtual Meeting Rooms (Video Bridge Environment) by 700% over 12 months• Architected, built, installed, and configured a broadcast studio that handles 30 to 50 events a month from the corporate headquarters to all external employees over a secure live stream.

Responsible for the installation, configuration, and maintenance of Audio/Visual systems and communication throughout Groupon's offices, both domestic and international. Duties ranged from conference room repair, live event production, A/V integration, TelePresence endpoint configuration and installation, and tier I support.

Member of the faculty of Multimedia for Queensland Australia TAFE, duties consisted of developing and delivering lesson plans from all aspects of the multimedia industry. Specific teachings ranged from visual theory, web design, copyright, to the technology involved within Multimedia.

Lead member of a four person production crew. Created internal training and motivational videos for Best Buy. Duties included communicating with various territory, district, and local managers to produce the internal content to monitoring all aspects of production An average of 10 videos were produced and screened monthly.

Server Administrator on a private project which included over 500 users on a network spread out within medical research laboratories. Duties included installation and repair of both server and user machines. Wrote the individual training and testing materials on a computer system being rolled out into production. Duties included presenting the work for verification and qualification for the Food and Drug Administration to giving lectures on the system itself to the everyday users.