Head Of Technical Operations
Current
Apr 2024 - Present
Who is Patrick Curmi? Overview
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Quick answer
Patrick Curmi is listed as Head of Technical Operations at Casumo, based in San Ġiljan, Saint Julian's, Malta. AeroLeads shows a matched LinkedIn profile for Patrick Curmi.
Patrick Curmi previously worked as Head of Corporate IT at Tipico and Manager of End User and Infrastructure at Central Bank Of Malta. Patrick Curmi holds Non-Degree, Business Mangement from Ryerson University.
Company email context
Email format at Casumo
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Casumo
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Profile bio
About Patrick Curmi
• A proven global leader with an extensive background in technology delivery aligned to corporate goals. A successful business strategist with a track record of driving efficiency and revenue through improved process combined with industry best practice technology foundation.• Leadership expertise in infrastructure technologies, system integration, and process engineering in a trusted advisor role within multiple business sectors (Banking, Telecom, Manufacturing).
Listed skills include Itil Incident Management, Itil Problem Management, Client Relationship Building, Customer Relations, and 44 others.
Current workplace
Patrick Curmi's current company
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16 roles
Patrick Curmi work experience
A career timeline built from the work history available for this profile.
Head Of Corporate It
Apr 2022 - Mar 2024
Manager Of End User And Infrastructure
Jul 2021 - Mar 2022
Senior Director
Sep 2019 - Jul 2021
Director Of Information Technology
Sep 2018 - Sep 2019
Director - Global Technology - Service Delivery Management
o Strategic Leadership to drive a Global Delivery of Service Management Best Practices based on ITIL v3 Methodology throughout the CIO Organization.
Sep 2016 - Sep 2018
Director Of Client Engagement Management & Service Delivery
- Responsible for ensuring our clients understand and leverage our capabilities, managing the delivery team and the related P&L in the Tier-1 Infrastructure space.
- Responsible for the overall relationship and contract management between CGI and the clientso Responsible for Infrastructure Support aligned to contractual commitments. o Align IT Roadmap to meet Business Strategy to.
May 2014 - Sep 2016
Country Leader, Global Technology Operations
- Responsible for engineering and support resources within the Canadian Delivery Centre. The primary objectives of the role are to deliver outstanding Client Satisfaction through quality IT Managed Services delivery and.
- Responsibilities:o Business and Financial Management of the Canadian Technologies Organizationo Pre-Sales Management Support and Post-Sales Client Relationship Managemento Market Development Activities to align to.
May 2012 - May 2014
Global Infrastructure Hosting Leader
Lead the Global Hosting Tower (WINTEL, UNIX, Mainframe, DBA and DRP) in all day to day activities with 100 global team members in situated across 5 countries. - Maintain continuity of service and drive Service Improvement Initiatives while delivering continued costs reductions and improved customer delivery. - Develop and implement exit strategy from.
Dec 2011 - May 2012
Senior Account Service Management - Manager
The Account Service Manager is a major contributor to the Service Management Center’s mission by ensuring best practices and execution in a consistent, practical and viable way in order - To ensure that IT is delivering expected service to support customer business.- To meet SLAs committed with customer and ensure continuous improvement programs to improve.
Mar 2010 - Dec 2011
Manager – Americas Account Services Delivery Management
Current Responsibilities include the indirect management of ITO Services delivered to the AMERICAS Region Outsourcing Clients. Delivering High Quality services, meet or exceed SLA requirements and proactively continue to drive costs down for the delivery of services to the Business units.
Oct 2006 - Mar 2010
Account Service Delivery Manager
Oct 2005 - Sep 2006
Team Lead / Enterprise Problem Management
Sep 2003 - Oct 2005
Senior Situation Manager - Client Relations
Sep 2001 - Sep 2003
Manager
Provide leadership to a team of technical staff members and system specialists. Technical problem solving is a large part of the position as well as Vendor Management and facilitation of internal and external meetings and training sessions. SRT(Service Recovery Teams) co-ordination and 7/24 on-call support for problems that occur in our high availability.
Jun 2000 - Sep 2001
Multiple
Through my 14 years with CIBC/Intria/Intria-HP I held a number of technical and lead roles throughout Operations, Application Support, Performance Management and Client Services.- Team Lead – UNIX Capacity & Performance- Senior Specialist - Application Support Services / Client Relations- Senior Technical Analyst – AS400, IBM Mainframe, IMS & DB2.
Jan 1987 - 2000
7 education records
Patrick Curmi education
Non-Degree, Business Mangement
Ryerson University
Itil V3 Expert Certification, Itil V3 - Managing Across The Lifecycle.
Global Knowledge
Itil V3 - Soa (Service Offerings & Agreements), Itil V3
Global Knowledge
Itil V3 Csi
Learning Tree International
Itil, Itil V3
Hewlett-Packard
Certificate, It Management Certified Professional
Learning Tree International
Itil, Itil Problem Management
Loyalist College
FAQ
Frequently asked questions about Patrick Curmi
Quick answers generated from the profile data available on this page.
What company does Patrick Curmi work for?
Patrick Curmi works for Casumo.
What is Patrick Curmi's role at Casumo?
Patrick Curmi is listed as Head of Technical Operations at Casumo.
Where is Patrick Curmi based?
Patrick Curmi is based in San Ġiljan, Saint Julian's, Malta while working with Casumo.
What companies has Patrick Curmi worked for?
Patrick Curmi has worked for Casumo, Tipico, Central Bank Of Malta, Allianz Partners, and Brookfield Asset Management.
How can I contact Patrick Curmi?
You can use AeroLeads to view verified contact signals for Patrick Curmi at Casumo, including work email, phone, and LinkedIn data when available.
What schools did Patrick Curmi attend?
Patrick Curmi holds Non-Degree, Business Mangement from Ryerson University.
What skills is Patrick Curmi known for?
Patrick Curmi is listed with skills including Itil Incident Management, Itil Problem Management, Client Relationship Building, Customer Relations, Team Building, Negotiation, Itil, and Service Delivery.
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