Patrick Dal Santo Email & Phone Number

Waukesha, Wisconsin, United States

Waukesha, Wisconsin, United States

New Berlin, Wi

My primary responsibility for my role with GMR Marketing is to lead a six-person agile scrum software development team through each sprint cycle's work with the assistance of our technical lead. As part of this, a large component of the role is to absorb the business / brand ask and determine the digital solution. Once the solution is worked out and agreed upon, it is part of my role to break the project down into detailed system requirements used to inform the timeline, cost, and dependencies as well as set us up for the build phase to begin. Another core component of this role is to ensure our digital department remains aligned with all active and upcoming marketing programs / channels as we support the technology component for each supported brand. The client communication / relationship management aspect of this role is very important as well for not only maintaining our relationship, but ensuring all work is built to the timeline per specifications and stakeholder expectations. This role is a mixture of technical project management, business analysis, program management, and account management. Maintaining a focus on compliance, security / information risk, and legal requirements is critical within all aspects of the role.- Manage product backlogs, ensuring critical deadlines are accounted for and all three scrum teams remain aligned.- Coordinate and manage the technical component for multiple, concurrent marketing programs across 4+ brands.- Create and present initiative briefs and associated project documentation in effort to gain client approval.- Work closely with the client’s technical counterparts and third-party vendors to identify and vet solutions that require cross-platform integrations as well as maintain operational alignment.- Provide weekly insight on department sprint performance, project statuses, resourcing assignments, and upcoming plans to internal and external stakeholders.

New Berlin, Wi

Milwaukee, Wisconsin

My role with Perficient was centered around being assigned to multiple client eCommerce project portfolios (programs) to deliver the client's ask but remain within scope of each statement of work. I worked closely with each project's technical project manager and technical lead to execute each project plan and the development to support. Budget management was crucial with this role at the program level, ultimately responsible for the profit and loss of each client. Lastly, writing statements of work / contracts, financial forecasting, and selling additional services was a part of this role. - Responsible for a project portfolio of $1M+ in annual revenue across 4-6 client programs, ultimately accountable for all profit margins concurrently.- Managed eCommerce development programs and respective projects ranging from $50K to $500K, including requirements gathering, scope definition, resourcing, contracts, invoicing, and forecasting.- Led cross-functional teams in a dual-shore, matrixed setting to develop eCommerce websites and integrate business systems.- Acted as the product owner on behalf of clients, maintaining a pipeline of initiatives based on business goals and ROI.- Coordinated and led extensive on-site project discovery and requirement gathering sessions.- Strengthened client relationships, ultimately responsible for overall client satisfaction, gaining executive sponsorship, managing the change order process, and selling services.

Milwaukee, Wi

At the request of one of Direct Supply's largest customers, I was assigned as their dedicated project manager within the eProcurement business unit of Direct Supply. I spent roughly 50% of my time on-site at their corporate headquarters in Kennett Square, PA consulting on the use of the customer’s eProcurement system and leading the technical aspect of their systems migration to support the acquisition of a competitor.- Dedicated project manager for Genesis Healthcare on behalf of Direct Supply.- 50% of time spent on-site in Kennett Square, PA consulting on the use of the customer’s eProcurement system.- Tasked with initiatives focused on category spend including cost reduction and savings opportunities.- Coordinated and led eProcurement system migration to support business acquisition.

Milwaukee, Wi

This role was primarily focused on leading integration projects for onboarding new customers and supply chain partners to Direct Supply’s eProcurement, Spend-Management platform.

My first role with Direct Supply was focused on building and managing customer eProcurement sites as well as supplier product catalog integrations on Direct Supply’s eProcurement, Spend-Management platform.

Menomonee Falls, Wi

Responsible for the creation and management of web content for Kohl's eCommerce site and digital marketing efforts.

Milwaukee, Wi

Assisted the digital marketing and account management teams with the creation and analysis of KPI reporting, client-facing project status reporting, internal and external project presentations, and portfolio analysis.

Fox Point, Wi

Worked for Geek Squad at the Fox Point, WI Best Buy in Counter Operations while attending college at UWM. My primary responsibilities at this job were to assist customers in troubleshooting technology / device issues and managing their journey through the repair process.