Patrick Dennard work email
- Valid
- Valid
- Valid
Patrick Dennard personal email
I'm an accomplished Service Engineer, Productivity Coach, and IT Manager with over 30 years of experience providing training and IT operations management in a number of industries. I have extensive experience in all aspects of instruction, quality assurance, and training management including curriculum and program development, organizational needs analysis, training guides, outcomes assessments, blended learning approaches, program quality evaluations, and team supervision. I enjoy creating valuable partnerships and work well with people at all levels of an organization including management, team members, and clients.Technical Skills:Windows 3.1, 95, 98, 2000, XP, 7, 8, 8.1, 10, Windows NT WS, NT Server 3.51, 4.0, 2000 Pro, 2003, Exchange 2003, ServerAdmin Plus 6.5, Active Directory, MS Office 95, 97, 2000, 2003, 2007, 2010, 2013, 365, Cisco Webex/UCS, Microsoft Outlook Express, 2000, 2010, Sophos, Marval, Dameware, Hyena, CheckPoint, SecuRemote, Remedy, Veritas BackupExec, NetBackup, Lotus Notes/Domino, ITIL Foundations v3, AWS, Azure, Intune, Infor✉ pdennard@gmail.com
-
It Services ConsultantTidewaterHouston, Tx, Us -
Service EngineerBp Jan 2023 - PresentLondon, England, Gb -
Productivity Coach At BpProsource.It Jun 2021 - PresentAberdeen, Gb➤ Providing global coaching and training support across the enterprise for the full range of Microsoft Office 365 products.➤ Managing Office 365 productivity requests as they are received into the ADO system and providing timely support.➤ Producing training materials as well as running monthly scheduled training sessions on Power Query and Power BI.➤ Organizing and delivering bespoke training sessions and supporting Digital Champions café sessions as a co-host.➤ Monitoring and responding to queries within the Digital Champions community and maintaining the SharePoint site.➤ Remaining current on software changes and new releases in order to transfer and coach that information in trainings.➤ Traveling as needed to support training new hires and launch new projects while ensuring reliability and consistency.➤ Collecting and analyzing feedback to improve current programs and produce new programs for continued development.➤ Documenting training, keeping department metrics up to date, and ensuring the completion of staff training programs.➤ Working cross-functionally with corresponding departments in order to successfully meet established program goals.➤ Coordinating training components/materials and managing a team of associates who helped execute training programs. -
It ManagerYci Methanol One, Llc Apr 2017 - Jun 2021➤ Owned an IT budget of $2.5M to support 3 locations while managing a team of 2 IT specialists and vendor relationships.➤ Led analysis and identification of areas of improvement within IT processes and drove engagement across objectives.➤ Managed Windows 10 migration as well as oversaw the laptop migration from domain joined to Azure AD joined.➤ Reduced end-to-end delivery/resolution time of IT incidents by over 40% and reduced the number of reworks by 25%.➤ Managed $2.8M budget for plant network buildout and an $800K budget for the IT portion of a building refurbishment.➤ Significantly improved quality and delivery times to the business for service requests, break-fixes, and enhancements.➤ Coordinated various programs and maintenance deployments between regions for change and release procedures.➤ Managed laptops and mobile devices via Intune as well as adopted a cloud first-strategy utilizing AWS and SaaS apps.➤ Maintained relationships with IT and business management to clarify trade-offs for cost, time, and demands.➤ Managed expectations/requirements for service delivery including performance management and operational demand.
-
Application Support SpecialistYci Methanol One, Llc Sep 2015 - Apr 2017➤ Served as back up for the IT Manager and provided technical and business guidance to more than 40 company users.➤ Provided Mobile phone support, software and hardware training, and oversight for moving approximately 20 personnel.➤ Serviced, provisioned, purchased, and maintained assets, peripherals, and installations for more than 300 users.➤ Recognized as the main point of contact for local and regional branches of the network team and server administrators.➤ Consulted on a DR/BCP process for IT Infrastructure and sourced ERP and asset software for a large data project.➤ Ensured appropriate protocols were in place and served as a backup to assist the team lead in carrying out initiatives.➤ Consistently provided excellent “out of scope” and weekend support for all users including VIP team members.➤ Maintained good relations with team members to ensure proper escalation and expedited technical issue resolution.➤ Took action to correct behaviors to prevent reoccurrence of errors and ensured identified solutions were implemented.
-
Operations/Desktop SupportTruesource Technology Jan 2015 - Jun 2015➤ Performed Office365 migrations, supported office multi-function printers, and set up/configured SonicWall devices.➤ Oversaw desktop configurations, installed software, created users in Active Directory, and conducted computer reviews.➤ Provided leadership for IT operations and resolved desktop hardware and software issues according to guidelines.➤ Oversaw complex technical projects related to moves, adds, and change (IMAC) activities and data backup/restoration.➤ Worked closely with IT teams for delivering end-user troubleshooting and providing excellent customer service.
-
Productivity Coach At BpIti 2009 - 2014Bluffton, Indiana, Us
Patrick Dennard Education Details
-
University Of Houston-Clear LakeFinance -
Lamar UniversityAccounting And Finance
-
Texas A&M UniversityGeneral
-
Clear Lake High SchoolAccounting And Business/Management
Frequently Asked Questions about Patrick Dennard
What company does Patrick Dennard work for?
Patrick Dennard works for Tidewater
What is Patrick Dennard's role at the current company?
Patrick Dennard's current role is IT Services Consultant.
What is Patrick Dennard's email address?
Patrick Dennard's email address is pa****@****usa.com
What schools did Patrick Dennard attend?
Patrick Dennard attended University Of Houston-Clear Lake, Lamar University, Texas A&m University, Clear Lake High School.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial