Patrick Joyner Email & Phone Number

United States

responsible for the set up, following batching instructions and operation of equipment which blends/mixes/packages/transports liquid or dry chemicals that comprise our customer products.• Ensuring the highest quality product at the lowest possible costs while meeting customer specifications and delivery requirements in accordance with Avient Corporation policies and procedures.• Sets up, start and run all machinery, checking all controls for adherence to operating/safety procedures and ISO (International Standards Organization)• Weighs ingredients to meet recipe specification and inserts into machinery, or ensures the correct ingredients are delivered to the work area and insert pre-blended materials into machinery.• Monitors production and equipment to ensure safe and efficient operation.• Troubleshoots equipment and processing issues.• Operate machinery to mix, discharge or handle materials according to operating procedures.• Examine materials visually or physically to ensure conformance with established standards.• May take samples of materials to lab for evaluation and instructions on any batch adjustments if needed.• Refers issues/problems to Production Lead or Production/Shift Supervisor for disposition.• Performs all required machine cleaning.• Completes and maintains all required system inputs/transactions. Responsible for data integrity.• Documents work completed as required including logs, data reports, procedures, etc into computer system SAP (System Analysis Program• Participate in training, retraining and continual improvement processes and methods.• Follows and complies with all safety and work rules and regulations. Maintains departmental housekeeping standards.• Batching, Mixing, Processor• Forklift certified loading and unloading trucks.• Inventory Cycle Count• Taking inventory of all goods shipped and received.• Other duties as assigned• Safety Team Lead• First Responses Medical Lead

United States

• Department Lead• Lean Sig Sigma Lead• Safety Team Lead• Medical First Responders Lead• CNC Machinist training• Programmed Computers that controlled the operations of cutting machines, lap machines, four rollsheeter machines, ovens and oven band machines• Controlled 9 Ovens that baked over 20 different products sold world wide (Oreo Cookies, Chip Ahoy,Ritz, Nilla Wafers, Premium Saltine Crackers etc• Mastered the Intricacies of the process flow within each department.• Assessed and trained personnel for promotion to cross- functional operations.• Developed and implemented data-based solutions in a timely manner.• Coordinated closely with quality control regarding products awaiting dispositions•Maintained safety and quality standards• Maintained and enforced a safe and clean working environment at all times• Coordinated preventative maintenance on existing and new production equipment, including routinecalibration• Established and adjusted work procedures to meet production schedules• Defined manufacturing performance standards and reviewed the performance outcomes to set futuretargets• Improved efficiency and productivity by eliminating waste and production constraints• Trained, developed and counseled employees to develop a high performing team.• Trained 50 - 100 employees on new equipment and processes• Developed and maintained strong and clear communication and rapport with plant personnel.• Performed Lab testing and data entry into a timed IQS System National Database (Infinite QualitySystem)• Troubleshooting Computers as well as 9 machines & 9 ovens through computer engineering software• Documented all data & statistics to reflect all levels of engineering throughout the shift.• Worked 7 days a week 80-112 hrs a week Volunteered to help aid and assist in company projects.• Baker/Mixer Technician• Laboratory Technician• Quality Control Analysis• Inspections• Material Handler• Inventory Management

• Optimizing customer satisfaction by transporting and delivering goods, merchandise, and/or otheritems in a safe and timely manner to 150- 200 different customers in 6 hours.• Transporting and delivering goods and/or items to clients or business in a safe, timely manner• Examining and/or reviewing orders before and after delivery to make sure that orders are complete,charges are right, and clients are satisfied• Helping with the loading and unloading of materials from the delivery vehicle• Building and maintaining a healthy relationship with clients by answering any questions they may haveand handling their complaints• Accepting payments upon delivery• Rescheduling deliveries with customers if they are unable to receive them• Giving customers information about new products and services• Completing and submitting logs and reports.

Temporary Assignment• Loaded and Unloaded Semi Truck Trailers using a stand up clamp forklift• Reviewed order manifest to make sure each ordered item was properly shipped and/or received• Unloaded trailers using clamp forklift• Consolidated items and put them in their proper location• Reviewed daily order manifest and pulled orders for shipments to customers

Answering incoming calls from customers, placed orders, handled customer complaints.• Adhered to established policies and procedures• Answer phones• Log incidents and service requests based on phone calls• Accurately performed incident and service request to customers• Experience using web-based applications and tools• Excellent customer service communication skills• Very good written and verbal communication skills• Demonstrated sense of urgency in busy call center environment in both retail and telecommunicationindustries• Handles customer inquiries, complaints, billing questions and payment extension/ services• Accomplish a successful high call volume workload within a deadline driven environment• Successfully diffuse volatile customer situations• Make service changes, recommend service options and schedule installations or orders• Provide detailed and accurate account or customer calls for prevention of future audit issues

Drove 53 ft rail trucks as well as box trucks to deliver heating and air units to customers as well as construction sites. Received incoming calls from customers to place orders for equipment, Tracked orders and placed orders on company spreadsheet, loaded commercial as well as industrial heating and air conditioning units on to flat bed trucks, box trucks, as well as semi trucks using forklifts on a daily basis, shipped products throughout Georgia and any close or surrounding state daily and in a quick and fashionable time frame that would satisfy our clients.• Pulled merchandise to complete orders for customers• Performed Inventory on merchandise received as well as shipped• Filled Orders to be shipped to customers• Handled customer complaints regarding damaged merchandise• Data Entry for new and existing customers

Mechanical Engineering, Sophomore

Business, Management, Marketing, And Related Support Services, Sophomore

Criminal Justice/Law Enforcement Administration, Freshman

Bachelor Of Applied Science - Basc, Mechanical Engineering, 3.0

Bachelor Of Applied Science - Basc, Mechanical Engineering/Mechanical Technology/Technician, 3.0