Temporary engagement providing Know Your Customer (KYC) vetting’s ensuring compliance with comprehensive nation-based embargoes utilizing LSEG World-Check (previously Refinitiv).

Managed cradle-to-grave contract administration for the Division’s Operations & Servicing engagements, including Requests for Proposals, Requisitions, Master Service Agreements, Statements of Work, Purchase Orders, Work Orders, Staff Augmentation & Close Outs. Supported 100+ contracts for 35 contract owners. Reviewed invoicing for approval and payment, performed financial reconciliations, tracked engagement financials. Oversaw Division’s Elevated Approval contract process. Contract Lifecycle Management - Expertly performed full range contract administration including proposal support (researched vendors, timelines, bidder calls, graded responses). Managed contracts-related document approvals including renewals, amendments, modifications, change orders, close-out packets and single source justifications; Oversaw pre- and post-award documents and maintained Division’s contracts library. Stakeholder Engagement - Adeptly partnered with Category Managers on request for proposals (RFP) scope of work, schedule timelines, response scoring and award notifications. Worked with business and vendors to successfully complete inherent risk assessments and exit strategies, accurately, timely and in compliance with corporate policies and procedures.Vendor Engagement - Nurtured Vendor relationships ensuring efficient on- and off-boarding and timely POC updates & billing details eliminating errors. Ensured vendor profiles correctly maintained in Enterprise Vendor Management Systems. Risk Analysis and Management - Contributed subject matter expertise critical to testing, feedback and implementation of Enterprise Vendor Management & Risk Management platforms. Maintained contracts, consultant and spend reporting for monthly, quarterly & ad-hoc risk management business’ Risk Management reports. Additionally tracked periods of performance, spend amounts, burn rates and headcounts onboarding and offboarding.

As Executive Coordinator Sr. to Enterprise Risk Management Division’s Chief Enterprise Risk Office (CERO), worked on major organizational management projects. Coordinated cross-functional teams for recurring Board Risk Report projects. Oversaw CERO scheduling, agendas, and event management.Process Improvement/Risk Analysis - Excelled as the #2 contract professional in creating and launching a new functional team of 80+ Risk Professionals, delivering 2nd Line of Defense Risk Management Policies and Processes.Strategic Planning & Projects/Skilled Communications - Worked with CERO to plan meeting and briefing strategies, prepare reports and manage preparations for stakeholder events such as Board meetings, Risk Committee meetings, Investor conferences and industry events. With CERO Chief of Staff, directed and prioritized flow of information to stakeholders on risk events and updates to Enterprise Policies and Standards.

Expertly analyzed pre and post-award contracts producing operational risk reports, compliance & funding memorandums for the Federal Contracts and Business Operations teams. Developed, managed & maintained contract process flow, past performance data capture, cost analysis, audit process, funding management and invoicing compliance. Processed client data calls, DoD manpower reports, direct labor and expense reporting as well as contract closeouts. Program Manager on a surge effort supporting the Department of Justice FBI NGW (Next Generation Workspace) program. Duties included day to day management of 12 consultants, ensuring proper staffing levels, travel/expense compliance, issue resolution on effort installing/upgrading IT & Telecom hardware & software.

Recruited for new position to facilitate robust working relationships with key clients Subcontract teams including Subcontract Managers, Program Control Officers, and Vendor Management System administrators integral to successfully supporting our business partners. Role included mentoring and supervising two employees.Reviewed of all active contracts and new proposals to confirm proper classification within internal Commercial and Federal contract management systems. Spearheaded implementation of Federal contracts pre & post-award contracts management processes including but not limited to Non-Disclosure Agreements, Request for Pricing, Requests for Quotes, Purchase Orders, Modifications, Statements of Work, Amendments, Data Calls, Contract Close Outs, Government Property Control responsibilities as well as providing ad-hoc reporting on all Federal Subcontracts for Kforce Federal Staffing.Skillfully audited and monitored client contracts terms and conditions including liability and indemnification clauses. Also kept vigilant watch and maintenance of Subcontracts' labor category and bill rate compliance. Additionally managed invoicing approvals and accounts receivable efforts for markets top Federal & Commercial clients. Process improvements reduced and maintained Federal Clients Account Receivables from 22% to under 6%. The key client relationships developed, and process improvement efforts implemented created a road map for success and were instrumental in the creation of the Federal Staffing Division (Kforce Federal Staffing).

Managed the day-to-day marketing, contract administration & client relationships. Marketing channels included direct-to-consumer, Alumni Associations and Professional Fraternities/Sororities. Over the first 6-months disbursements in excess of $425M.

College Parents of America (CPA) was a non-for-profit organization promoting access to and financial tools available for families interested in higher education. With CPA I served as the primary resource for individual (parents/families) and institutional members (Colleges/Associations/Higher Ed Stakeholders). I gathered and provided information on all facets of the high school to college transition as well as coordinate media outreach to increase awareness of organization. I helped establish the national recognition and profile of CPA via local, national and educational media outlets including; The Associated Press, The Chronicle of Higher Education, FOX News, MSNBC, Newsday, The Los Angeles Times, Student Lending, The Wall Street Journal, and The Washington Post.

As PA Manager I researched all aspects of the education finance industry including trends & competitor intelligence. Data used by internal & external stakeholders including Investor Relations, Government Relations, Media Relations, Sales, Marketing and the Philanthropic Foundation. Intelligence used to maintain databases & prepare materials for senior exec's, sales force and industry representatives for both public/private dissemination (presentations, annual reports, investor fact books, press releases, media alerts, earnings calls & public awareness campaigns). Constantly monitored information sources providing real-time intelligence briefs to target audiences.

With the Regional Servicing team I managed the corporation’s day-to-day relationship with our 3rd party student loan servicer’s - at the time our book of business serviced externally exceeded $5B. I enhanced our existing Management reporting, improving both the accuracy and compliance oversight. Additionally I identified an untapped revenue stream resulting in my most tangible contribution to the team: implementation of a late fee assessment program. During the 18-months I managed the program over $1.5M in additional revenue was realized.

My responsibilities included completing all phases of new business development and the continuation of competitor and industry analysis'. I researched potential new business lines and worked with Business and IT Leads as well as Senior Management on presenting findings to C-Level Executives. Served as Student Loan Servicing SME for the BUSD Proposal Team and assisted in authoring, editing, and producing responses to Request For Information (RFI’s), and Request For Proposal (RFP’s). Additionally, provided support to Senior Management on research projects including third party servicing and college scholarships enterprises.

In this role I provided Sales support including loading purchase deals into our GOALSS system. I participated in the negotiation and execution of contracts, amendments and addendums. I lived in Austin supporting our West Region Sales office in San Francisco's Financial District.

Temporarily relocated to help former colleague and good friend stand-up a health care operations and claim adjudications team based in Franklin, TN. AIM Healthcare provided claims cost management services for government and commercial payors of healthcare benefits in the U.S. As with any start-up, inevitability many hats needed to be worn. My efforts included planning on-site health insurance claim audits of behalf of 30 healthcare providers, coordinating responses to new business proposals, reviewing contractual terms and conditions, providing operational support and claim review process improvements, and when needed on-site claim adjudications. In 2010, AIM Healthcare was sold to United Healthcare.