Patrick Donohue Email & Phone Number

California, United States

Jacksonville, Fl, Us

Leading our Innovation strategy for FIS Capital Markets with a focus on Cloud Modernization, Data, and AI.

Pleasanton, Us

Jacksonville, Fl, Us

Jacksonville, Fl, Us

Led multiple cross-functional “big bet” products from strategy through execution, including scope and specification, lean business case development, capital approval, team resourcing, vendor selection, product development, core integration, commercialization, go-to-market strategy, and managing to OKRs.● Delivered personalized consumer data insights and Financial Wellness platform for FIS and exceeded a sustained 20%+ feature adoption target and executed go-to-market plan that closed the first twelve deals.● Built a Bitcoin custody solution for digital banking clients, which included both internal development and partner technical integration.● Managed strategic ISV partnerships, business case approval, go-to-market, and pipeline management.Portfolio Highlight:https://www.investor.fisglobal.com/news-releases/news-release-details/fis-digital-one-financial-wellness-suite-products-enable

Jacksonville, Fl, Us

Chartered the new AI and Data Science product line and roadmap for FIS Ethos enterprise data business.● Delivered the FIS Clarity solution, a data cleansing and enrichment API that helps banks leverage customer transaction and product data to better understand and predict customer needs and more effectively target product offers.● Delivered a machine learning model for pilot bank client that predicted credit card default and provided advanced analytics such as key contributing factors.● Managed first feature build on new modern data platform with automated data pipelines and cloud storage with tiered retrieval levels (hot to cold). ● Signed, on-boarded, and managed key cloud infrastructure and data science partners, such as Databricks.

Jacksonville, Fl, Us

Managed San Francisco-based innovation lab for FIS Global, which served as R&D engine, product incubator, and customer experience showcase for 1500+ digital banking customers. Special emphasis was on mobile products and conversational AI technology.● Re-launched the FIS Mobile Garage (Mobile Innovation Program) that achieved more than 250 direct client touchpoints per year and influenced many large (>$6M) software renewal decisions.● Managed innovation product backlog and full-stack scrum team to created myriad innovation projects through program intake funnel, executive request, and client submitted ideas. ● Built multiple chatbots across the spectrum of industry APIs: Amazon Lex, Wit.AI, Facebook, Google, Kora.AI, Clinc, etc.● Delivered the first cloud-based mobile payments solution for a Fortune 20 retailer (pay-at-the-pump enabled at 7,000+ fueling stations).● Completed the first functional Alexa skill for banking that used real client data.Head of Innovation Program (AKA "The Garage"):Portfolio Highlights:● https://www.pymnts.com/alexa-voice-challenge/2018/alexa-voice-challenge-winners-voice-banking/● http://www.americanbanker.com/news/bank-technology/fis-opens-tech-garage-in-where-else-san-francisco-1073569-1.html

Jacksonville, Fl, Us

Customer success and revenue line owner for the FIS Mobile channel partner partner segment, which included responsibility for achieving annual and quarterly revenue targets, channel sales and pipeline support, relationship management, customer success, product adoption and renewals, resolving product and operational issues, scoping and contracting professional services, and first point of contact for channel partner leadership. recurring revenue, professional services, renewals, and relationship management.● Tripled the mobile banking channel partner business over a four-year period, growing both hosted ARR, license and services revenue by $4M.● Transformed operating model from service bureau to custom development shop supporting 400+ banks.

Santa Rosa, Ca, Us

Responsible for developing strategic partnerships with school systems, educational technology and professional services companies that achieve company-wide revenue and adoption targets; manage both direct and matrixed employee resources; member of CEO’s executive committee

Rohnert Park, Ca, Us

Formed software reseller group inside traditional equipment company, leading all aspects of the Docuware Enterprise Content Management (ECM) business, including P&L, staffing, product strategy, sales, implementations, support, and professional services.● Doubled top line revenue and held 50% gross profit target while increasing software maintenance renewals from 55% in 2008 to 95% in 2010.● Expanded industry recognition and public relations exposure by winning four industry awards, including one national AIIM “Carl E. Henry” Award.

Austin, Texas, Us

Sold and marketed the Oracle Academy program in the Eastern US and Caribbean.● Developed strategic partnerships with 20+ state governments to advance technology education, resulting in over $30M in-kind grant in software and services.● Increased awareness of Oracle’s community investment, authoring global press releases, web content and collateral; web traffic went from 50+ web hits to 200+ web hits per press release or award.

Austin, Texas, Us

Led several projects that positively impacted the education business at Oracle Corp.● Rolled out of six new customer education courses producing $6M in annual revenue, ensuring field readiness to deliver world class quality.● Created 200+ eLearning courses that prepared Oracle Consulting for a multi-billion-dollar product release of Oracle Applications 11i.● Completed data conversion for Oracle Learning Administration (OLA), which was the first implementation of Oracle 11i and impacted education products worth $500M per year in revenue.

Managed scheduling, setup, and support for Oracle courses for internal employees.