Patrick Osborne Email & Phone Number

Englewood, Co, Us

Atlanta, Ga, Us

• Optimized Learning & Development software infrastructure, significantly reducing costs and expanding capability: Learning Management System (LMS), Learning Experience Platform (LXP), performance management, employee engagement survey/360 tools, authoring tools, project management/collaboration platforms. Captured annual cost savings of over $300,000.• Redesigned legacy scholarship program (2-3 recipients annually) to benefit an expanded audience with targeted "future of work" skills development. Assisted many more people (over 250) while reducing overall program costs in excess of $500,000 per year.• Decreased spending on subscription-based content libraries by 75%, while adding new access to a wider array of vendors. Negotiated contract pricing where we paid for only what was consumed.• Streamlined custom online learning design workflow and development process, resulting in consistent quality and reduced overall project cycle time (-40%).• Designed and deployed regulatory firm-element Compliance training and comprehensive reporting.• Administered company-wide annual goal setting and rating-less performance management processes.• Provided steady leadership to teams during periods of adversity and ambiguity (financial

Atlanta, Ga, Us

• Founded and headed the Technical Training Center of Excellence serving the diverse group of learning professionals embedded in business functions outside of Learning & Development. Established the CoE as the focal point for advancement and application of neuroscience-based learning methodologies, professional development, best practice standards, and dissemination of thought leadership.• Managed $3M Learning & Development budget. Developed effective governance standards resulting in improved oversight and accountability, reduced waste, and greater predictability for quarterly planning.• Designed and delivered enterprise-wide risk management training for 100+ senior leaders.• Developed rapid instructional design methodology to reduce time to deployment and increase stakeholder engagement.• Created the "Leaders as Teachers" program, successfully training senior managers to create and deliver expert training within key business units. This provided development opportunities for organization leaders and helped encourage knowledge transfer through the organization.• Improved measurement protocols and standardized dashboard reporting across learning activities. This resulted in greater transparency and data analytics capability.

Atlanta, Ga, Us

• Developed and delivered core "Open Enrollment" curriculum for use across the enterprise. This effort focused on core professional skills and management/leadership fundamentals.• Created custom financial product and industry curriculum to increase overall financial acumen.• Reduced new hire training duration from five days to two, while increasing learner satisfaction.• Designed and implemented an "Adjunct Trainer" program to build basic classroom facilitation andinstructional design skills for select high-aptitude subject matter experts outside Learning & Development. Adjunct trainers were utilized as an augment to our full-time training staff, allowing greater training capacity when needed without increasing overall headcount.• Overhauled FINRA licensing training, increasing first-time Series 6 pass rates from 72% to above 90%.

M.Ed., Adult Education And Training

Ba, Communications