AeroLeads people directory · profile
Patrick Smith Email & Phone Number
President, Consumer Banking
at
Valley National Bank
1 work email found
@santander.us
5 phones found area 703, 818, 319, and 877
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
President, Consumer Banking
Location
Greater Boston, United States
Who is Patrick Smith? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Patrick Smith is listed as President, Consumer Banking at Valley National Bank, based in Greater Boston, United States. AeroLeads shows a work email signal at santander.us, phone signal with area code 703, 818, 319, 877, and a matched LinkedIn profile for Patrick Smith.
Patrick Smith previously worked as EVP, Head of Consumer & Business Banking at Santander Bank, N.A. and Head of Small Business Banking at Santander Bank, N.A.. Patrick Smith holds Master Of Business Administration (M.B.A.) from The University Of Chicago Booth School Of Business.
Company email context
Email format at Valley National Bank
This section adds company-level context without repeating Patrick Smith's masked contact details.
*@santander.us
68% confidence
AeroLeads found 1 current-domain work email signal for Patrick Smith. Compare company email patterns before reaching out.
Profile bio
About Patrick Smith
Patrick Smith is a proven global executive skilled in operations, P&L management, multichannel product distribution, marketing, digital strategies, and financial services strategy. He has worked in various regions including North America, Europe, Asia, and Latin America, and has achieved record profitability, improved customer satisfaction, reduced operational and compliance risks, and launched major transformation programs. Currently, he is EVP,the Head of Consumer and Business Banking at Santander Bank which provides financial services to nearly 2 million households and small business customers. through 4,000 employees, 450 retail branches, and more than 2,000 ATMs in 7 states in addition to locations in Wilmington, DE, and Miami. He is responsible for overseeing the retail branch network, small business banking, investments, corporate & social responsibility, digital, retail operat ions, and network planning & facilities. Prior to Santander, Patrick held executive positions at KeyBank, Liberty Mutual Insurance, Capital One, Wells Fargo, Bank of America, and Accenture. Patrick has worked in various regions including North America, Europe, Asia, and Latin America, and has achieved record profitability, improved customer satisfaction, reduced operational and compliance risks, and launched major transformation programs. He is on the board of BECU, Chair of the Compensation Committee; Boston Medical Center, incoming Chair of the Investments Committee; and the Consumer Banker’s Association, Chair of the Education Committee.
Current workplace
Patrick Smith's current company
Company context helps verify the profile and gives searchers a useful next step.
Valley National Bank
AeroLeads page
9 roles
Patrick Smith work experience
A career timeline built from the work history available for this profile.
Evp, Head Of Consumer & Business Banking
CurrentLead Retail Bank (including Small Business Banking), responsible for overall strategy, growth, and profitability of the business. Integral member of the Executive managemet team, leading a thriving $1B+ revenue stream, $40B+ in deposits, and $10B+ in loans. - Oversee 3,000+ employees and responsible for $1.6B+ in revenue across deposits, lending, small business banking, operations, sales & service, corporate social responsibility and ESG, marketing & customer experience, data & analytics, retail bank finance, and strategy.- Led a strategic overhaul that enabled the retail bank to produce record profitability in the face of an exceptionally challenging market environment. Focused the bank on acquiring and deepening its mass-affluent client base along with select small-business segments.- Serve on Executive Committee and US Leadership team; Executive Sponsor for Black/African American Resource Group (BOLD).
Apr 2022 - Present
Head Of Small Business Banking
- Drove record profitability through strategic focus on affluent clients and small business segments, coupled with business restructuring. - Significantly enhanced customer experience, reflected in top JD Power rankings: #1 mobile app, #3 small business, #14 bank (up from #20). - Reduced operational and compliance risks via enhanced governance, management oversight, and streamlined processes.- Led the bank's Paycheck Protection Plan (PPP) program, providing several billion dollars in emergence funding to small businesses
Oct 2020 - Jun 2022
Evp, Consumer Bank Strategy & Financial Wellness
- Led innovative team post-KeyBank's acquisition of HelloWallet fintech. - Created transformative financial wellness value proposition for Consumer Banking, driving $3B+ revenue and serving 3M clients across 1,100 branches in 15 states.- Launched digital products enhancing client experience, impacting $1M+ client base and all Consumer Bank revenue. - Developed strategy approved by KeyCorp board, engaging nearly 20% of clients, tripling revenue and establishing key partnerships for extended reach and household acquisition.
Sep 2017 - Oct 2020
Head Of Customer Experience And Data & Analytics Strategy
- Led transformation for U.S. Consumer Markets, a $20B+ revenue business with 12M policyholders. - Defined strategy to secure top three industry Net Promoter Score, ensuring stellar experiences across Digital, Phone, and In-Person channels. - Pioneered Data & Analytics strategy with $20M+ budget. Collaborated with IDEO to reshape auto insurance customer experience. - Formulated design principles for aligned exceptional customer journeys and built an A-team from ground up, attracting diverse top talents from music startups, consulting powerhouses, and financial giants
Nov 2015 - Sep 2017
Vp, National Expansion And National Distribution
- Led a million-dollar strategic growth initiative to nationally expand with a digitally-driven banking model, aimed at robust customer relationships, deposits, credit card sales, brand recognition, and customer advocacy. - Oversaw a network of retail locations handling substantial deposits. Surpassed sales targets, managed $25 million in operating expenses, and optimized operational efficiency.- Directed pioneering physical-digital retail banking stores across ten locations and seven markets with 100 associates, co-creating the operations strategy, organizational design, and talent model for an aggressive scale to 170 locations, 25 markets, and nearly 2,000 associates.
Sep 2011 - Oct 2015
Svp, Digital Services Group
- Guided a cross-functional team to design and launch digital products, overseeing a group of 18 professionals managing a portfolio of digital financial management products for retail and small business clients. - Successfully launched a $8M enterprise platform serving 750K high-value customers, yielding $21 million revenue (50% margin), and over $3M cost savings. - Introduced "My Money Map," boosting digital banking adoption, brand recognition, and customer loyalty. - Executed an impactful PR and marketing campaign, gaining media coverage in renowned outlets and achieving over 370M media impressions.
Jul 2007 - Sep 2011
Svp, Head Of Digital Strategy & Digital Marketing
- Oversaw digital marketing for wealth management division, leading strategy for a national product launch. - Collaborated with division head and Retail Bank CMO to define objectives and plans.- Executed online marketing for retirement, online brokerage, and college savings products generating $4B in revenue. - Managed a $20M budget, a team of professionals, and agency relationships, resulting in a 120% increase in online brokerage sales.
Sep 2005 - Jul 2007
Senior Manager, Strategy Practice
- Led global engagements in growth and expansion across regions with expertise in M&A- Executed marketing strategies for a $3B voice product portfolio and defined nationwide customer experiences.- Insight-based marketing, directing targeted campaigns yielding 7% and 85% increases in voice and data revenue. - Managed cross-functional teams for campaigns generating $21M in revenue. - In broadband/IP strategy, achieved nearly $1B in revenue through services and effective marketing plans. - Drove market entry, strategizing a $500M expansion into India's telecom market and reviewed a $2B Latin American business for asset decisions.
Sep 1998 - Aug 2005
3 education records
Patrick Smith education
Master Of Business Administration (M.B.A.)
The University Of Chicago Booth School Of Business
Master'S Degree, Information Technology
University Of Virginia
Bachelor'S Degree, Finance
Tuskegee University
FAQ
Frequently asked questions about Patrick Smith
Quick answers generated from the profile data available on this page.
What company does Patrick Smith work for?
Patrick Smith works for Valley National Bank.
What is Patrick Smith's role at Valley National Bank?
Patrick Smith is listed as President, Consumer Banking at Valley National Bank.
What is Patrick Smith's email address?
AeroLeads has found 1 work email signal at @santander.us for Patrick Smith at Valley National Bank.
What is Patrick Smith's phone number?
AeroLeads has found 5 phone signal(s) with area code 703, 818, 319, 877 for Patrick Smith at Valley National Bank.
Where is Patrick Smith based?
Patrick Smith is based in Greater Boston, United States while working with Valley National Bank.
What companies has Patrick Smith worked for?
Patrick Smith has worked for Valley National Bank, Santander Bank, N.A., Keybank, Liberty Mutual Insurance, and Capital One.
How can I contact Patrick Smith?
You can use AeroLeads to view verified contact signals for Patrick Smith at Valley National Bank, including work email, phone, and LinkedIn data when available.
What schools did Patrick Smith attend?
Patrick Smith holds Master Of Business Administration (M.B.A.) from The University Of Chicago Booth School Of Business.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial