Patrick T. Email & Phone Number

Tinton Falls, Nj, Us

Round Rock, Texas, Us

Provide technical pre-sales engineering support for New England Enterprise Sales Team. Analyze customer storage and information protection requirements and design end to end enterprise-grade data protection solutions that address those requirements. Articulate competitive advantages for EMC storage products and position solutions appropriately. Conduct product demonstrations showing basic and advanced features for protecting VMware, Hyper-V, Oracle, SQL, Exchange and SharePoint. Solution portfolio consists of Avamar, NetWorker, Data Domain, DDBOOST for Enterprise Applications, Data Protection Advisor and SourceOne.

Fremont, Ca, Us

At Seagate CSS, we develop professional-grade on-premise and cloud-connected storage and Disaster Recovery solutions that are distributed through a network of Resellers, VARs and Distributors across the globe. Our innovative technologies combined with flexible deployment options form solutions to solve organizations’ most rigorous compliance and data management problems. I provide technical knowledge and present technical aspects of solutions during sales presentations to partners and potential customers via onsite and web conferencing, perform product demonstrations and proof of concepts (POC’s) with partners and potential customers,develop product specifications and applications designed for specific customers, and communicate with management and product development on competition, product enhancements, and the development roadmap.

Us

At EVault, we develop professional-grade on-premise and cloud-connected storage and Disaster Recovery solutions that are distributed through a network of Resellers, VARs and Distributors across the globe. Our innovative technologies combined with flexible deployment options form solutions to solve organizations’ most rigorous compliance and data management problems. I provide technical knowledge and present technical aspects of solutions during sales presentations to partners and potential customers via onsite and web conferencing, perform product demonstrations and proof of concepts (POC’s) with partners and potential customers,develop product specifications and applications designed for specific customers, and communicate with management and product development on competition, product enhancements, and the development roadmap.

San Jose, California, Us

In 2010, CA Technologies aquired 3Tera, a leading innovator of cloud computing technology and utility computing services, simplifying the deployment and scaling of online applications. Named "Cool Vendor in IT operations" by Gartner Group, 3Tera offered AppLogic®, the first commercially available cloud computing solution that completely removes the cost and complexity associated with infrastructure. Available both for building in-house private clouds and as a platform for cloud computing services, AppLogic allows IT professionals to develop and deploy online applications in minutes instead of weeks, using only a browser to manage and scale on demand fully distributed systems and deliver security and business continuity for all applications, while fully controlling their cloud computing environment.I provided in-depth technical knowledge of CA's 3Tera Applogic Cloud Computing Platform throughout the sales cycle. This includes the pre-sales activities of presenting technology demonstrations, solutions architecting, proof of concepts and trials to accelerate the sales cycle to closure.

Gonzales, La, Us

Drive and manage technology evaluation and advise sales staff on tactics and approaches to meet customer needs, close the sale, and ensure customer satisfaction. Develop and deliver product demonstrations, product and services training programs, pre- and post-sale customer visits. Articulate technology and product positioning to field sales staff and customers. Strategize and write RFIs/RFP responses. Conduct research to improve current offerings and define future product offerings.

Gonzales, La, Us

Built, trained, and led the Technical Support Team, implementing best practices for Call Center and Field Service Engineer Support activities, including pre-sales, installations, training, and post-sales support. Developed and streamlined service process and work procedures, expediting workflow and accelerating resolution of customer problems. Served as point of escalation for troubleshooting issues.

Boston, Ma, Us

Troubleshot server-side and desk-side issues with 1,000 local and remote Lotus Notes users. Anticipated and met clients needs for new technology. Seamlessly met client technology needs while client size increased from 750 to 1,000.Reduced Help Desk volume 10% by proposing and implementing password change and procedures notification. Proposed and implemented strategy to reduce network bandwidth overusage. Conceptualized and collaborated on developing successful executive presentation for limiting mail file size, which saved 1.5 terabytes of disk space and $100K in expenditures. Collaborated with EMC Corporation on resolving EDM Notes Backup software problems; solution served as the template for future versions. Received numerous letters of appreciation for innovation, customer service excellence, and communication.

Boston, Ma, Us

Troubleshot and resolved client issues with hardware and software. Scheduled and implemented rollouts. Performed software and OS installations, upgrades, service packs, and hot fixes. Served as resource to other analysts. Supported Investment managers, portfolio managers, and trade desk analysts.

Certified Product Manager

Education record

Bachelors Of Music, Songwriting

High School