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Sales Leadership, sales process, strategy, sales intelligence, forecasting, metrics and analysis, CRM and tool planning, process/workflow optimization, training and enablement, sales development, lead generation, inside sales, event planning and fulfillment, sales support.
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Director Of SalesSmartlabPortland, Or, Us -
Vice President, Head Of SalesAlma Jul 2019 - Jun 2024Portland, Oregon, UsBuilt and scaled sales team from the ground up by hiring and developing reps; growing territories; implementing sales process and metrics and providing ongoing team training and individual coaching. More than doubled new sales ARR in year one. Tripled the average ARR over the last four years to help the company hit and maintain 30% annual ARR growth goal over that time.Developed GTM plan aligned to leadership goals for new K-12 district sales team including messaging/marketing planning, forecast and goals, comp plans, demo approach and pitch deck, mapped collateral and sales cadences to sales stages and training plan for current and new reps. Helped drive new revenue streams by monetizing added services -
Director Of Sales OperationsNwea Jan 2013 - Jun 2019Portland, Or, UsBuilt comprehensive set of sales operations functions to influence top-line revenue growth through accurate, predictable and scalable operations supports including: forecasting program for all domestic and international sales teams; standardized sales metrics and key performance indicators for all roles; reporting and analytics for sales leadership; CRM optimization; workflow and process improvement; budget creation/support for department. 30% top-line revenue growth between 2013 and 2019 - $30 million.Designed and deployed new inside sales function to address small district market segment to reduce overall acquisition costs. Focused on remote selling techniques for end-to-end sales process, one-to-many campaigning approach and workflow to accelerate deal velocity in Salesforce. Two of three inside sales reps were in the top five for gross sales across all sales teams.Created highly successful Sales Development team to increase lead and pipeline generation in strategic territories. Developed high volume tactical campaigning and tracking program to ensure quality lead support for sales reps. Average $6.5 million in incremental pipeline generated per SDR annually. Developed structured and scalable sales event program – to ensure appropriate event strategies, booth and presentation applications, ROI measurement and all dimensions of fulfillment servicing over 500 events annually. -
Regional Sales ManagerNwea Jan 2011 - Jan 2013Portland, Or, UsResponsible for development, coordination and execution of sales strategies in 12 Western states and 5 area reps. Met or exceeded all goals including 95% retention rate over 900 accounts and 20% ARR gain from $9-$11 million
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Account ExecutiveNwea Jun 2006 - Jan 2011Portland, Or, UsResponsible for development, coordination and execution of new business and expansion strategies in five Western states. Consistently met or exceeded revenue goals for five years. One of the top five grossing reps across all teams all five years.
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Account ManagerNwea Jul 2005 - Jun 2006Portland, Or, UsResponsible for development, coordination and execution of expansion/retention and capacity building strategies for key accounts in Western states. Managed a $5 million book-of-business with over 300 accounts maintaining a retention rate of at least 95% retention.
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Implementation SpecialistNwea Apr 2004 - Jul 2005Portland, Or, UsResponsible for successful onboarding of new partners. Assisted with product training and onsite professional development for key accounts. Led cross-functional team tasked with planning, marketing and execution of regional workshops nationally. Assisted with product development and deployment work for two new products.
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Classroom TeacherSt Helens School District Sep 1998 - Sep 2004Sixth grade classroom teacher.
Patrick Dugan Skills
Patrick Dugan Education Details
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Western Washington UniversityEducation -
Seattle Central CollegeGeneral Studies
Frequently Asked Questions about Patrick Dugan
What company does Patrick Dugan work for?
Patrick Dugan works for Smartlab
What is Patrick Dugan's role at the current company?
Patrick Dugan's current role is Director of Sales.
What is Patrick Dugan's email address?
Patrick Dugan's email address is pa****@****wea.org
What is Patrick Dugan's direct phone number?
Patrick Dugan's direct phone number is +150354*****
What schools did Patrick Dugan attend?
Patrick Dugan attended Western Washington University, Seattle Central College.
What skills is Patrick Dugan known for?
Patrick Dugan has skills like Educational Technology, Staff Development, Leadership Development, Educational Leadership, K 12, Team Leadership, Cross Functional Team Leadership, Classroom, Curriculum Development, Sales Management, Curriculum Design, Sales Operations.
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