Patrick D Welsh Email & Phone Number

Austin, Texas, United States

• Identify title issues and collaborate with the seller to resolve the problem as efficiently as possible• Train new hires on Peddle procedures, job tasks, and related technical systems• Provide support to new employees when faced with unfamiliar situations and uncertainty by answering questions and offering suggestions to increase efficiency• Build relationships with new hires to understand their learning styles and better deliver training • Analyzed personal performance data to discover trends and identify areas of improvement• Resolve seller issues over the phone in a quick and empathetic manner

Bloomington, Indiana, United States

• Communicated with suppliers and supervisors to verify that orders were complete and correct• Tested projection equipment beforehand to ensure event quality• Resolved customer issues regarding quality of the film and concessions

Bloomington, Illinois

• Organized order logistics, ensuring that all orders were clean and organized well before the event date• Collaborated with other interns to complete venue set up to the customers specifications, adjusting details as the customer saw fit• Collected venue supplies after each event’s conclusion, checking for quality and quantity before being returned to inventory

Bloomington/Normal, Illinois Area

• Greet and sold tickets to over 500 guests per day at the box office in a friendly manner• Resolve customer issues quickly and effectively to maintain customer satisfaction• Persuade over 20 customers per day to join the company rewards club

Bloomington, Indiana Area

• Coordinated with vendors, distributors, and campus partners to produce high quality events that would see over 1,000 participants• Allocated money from a $300,000 annual budget to program events• Delegated tasks to a committee of 17 members to make sure planned events run smoothly

• Created pre-film slideshow for each film to give information about the film and advertise for other events• Wrote and organized pre-film talks weekly to create a more welcoming environment for movie-goers

Bloomington/Normal, Illinois Area

• Successfully coordinated within a team of ten in a fast-paced environment to complete orders in under 150 seconds• Treated with customers with respect and kindness to ensure an enjoyable experience while in the store, even during $1,000 lunch rushes• Solved customer issues within the regulations of the restaurant while giving the customer the best remedy possible

• Scanned the pool consistently for endangered or misbehaving patrons for up to two hours at a time• Dealt with upset pool patrons in a cool and collected manner all while maintaining the scanning process of the water