Patrick D Welsh Email & Phone Number

Austin, Texas, United States

• Identify title issues and collaborate with the seller to resolve the problem as efficiently as possible
• Train new hires on Peddle procedures, job tasks, and related technical systems
• Provide support to new employees when faced with unfamiliar situations and uncertainty by answering questions and offering suggestions to increase efficiency
• Build relationships with new hires to understand their learning styles and better deliver training
• Analyzed personal performance data to discover trends and identify areas of improvement
• Resolve seller issues over the phone in a quick and empathetic manner

Bloomington, Indiana, United States

• Communicated with suppliers and supervisors to verify that orders were complete and correct
• Tested projection equipment beforehand to ensure event quality
• Resolved customer issues regarding quality of the film and concessions

Bloomington, Illinois

• Organized order logistics, ensuring that all orders were clean and organized well before the event date
• Collaborated with other interns to complete venue set up to the customers specifications, adjusting details as the customer saw fit
• Collected venue supplies after each event’s conclusion, checking for quality and quantity before being returned to inventory

Bloomington/Normal, Illinois Area

• Greet and sold tickets to over 500 guests per day at the box office in a friendly manner
• Resolve customer issues quickly and effectively to maintain customer satisfaction
• Persuade over 20 customers per day to join the company rewards club

Bloomington, Indiana Area

• Coordinated with vendors, distributors, and campus partners to produce high quality events that would see over 1,000 participants
• Allocated money from a $300,000 annual budget to program events
• Delegated tasks to a committee of 17 members to make sure planned events run smoothly

• Created pre-film slideshow for each film to give information about the film and advertise for other events
• Wrote and organized pre-film talks weekly to create a more welcoming environment for movie-goers

Bloomington/Normal, Illinois Area

• Successfully coordinated within a team of ten in a fast-paced environment to complete orders in under 150 seconds
• Treated with customers with respect and kindness to ensure an enjoyable experience while in the store, even during $1,000 lunch rushes
• Solved customer issues within the regulations of the restaurant while giving the customer the best remedy possible

• Scanned the pool consistently for endangered or misbehaving patrons for up to two hours at a time
• Dealt with upset pool patrons in a cool and collected manner all while maintaining the scanning process of the water