Full Stack Developer specialized in building scalable and responsive web applications. I use JavaScript and TypeScript for both front-end and back-end development. On the server side, I have experience with Node.js and NestJS to create robust APIs. On the front end, I work with Angular to develop dynamic user interfaces, combining Tailwind CSS and HTML to implement modern and responsive designs. Additionally, I apply Agile methodologies like Scrum and Kanban to ensure efficiency and team… Show more Full Stack Developer specialized in building scalable and responsive web applications. I use JavaScript and TypeScript for both front-end and back-end development. On the server side, I have experience with Node.js and NestJS to create robust APIs. On the front end, I work with Angular to develop dynamic user interfaces, combining Tailwind CSS and HTML to implement modern and responsive designs. Additionally, I apply Agile methodologies like Scrum and Kanban to ensure efficiency and team collaboration in the projects I engage in. Show less

Management of a team dedicated to communication channels with both internal and external company clients, focusing on email and WhatsApp channels for external clients, and resolution of requests through the Salesforce platform for internal clients;Monitoring productivity indicators and response times through the management of request resolution processes and customer response times.

Management of a front-line support team through the validation of negotiations and monitoring essential information for addressing demands with external clients. Increased internal support team's productivity by over 100% through the redefinition and standardization of processes. This also led to an improvement in the team's satisfaction with work routines.

Management of a front-line support team through the validation of negotiations and monitoring essential information for addressing demands with external clients. Increased internal support team's productivity by over 100% through the redefinition and standardization of processes. This also led to an improvement in the team's satisfaction with work routines.

Management of 30 employees, overseeing the hiring, training, and professional development of team members in the Total Productive Management (TPM) methodology applied to a cookie production line. Monitoring multiple production processes to minimize process losses and optimize operational efficiency. Evaluation of production levels, quality standards, and maintenance actions to identify and address operational issues, ensuring the achievement of performance indicators.