- Senior Project Manager supporting Healthcare Customer Operations and Sales Development teams- Focused on implementing process improvement and technology solutions

- Developed a high-protein snack for the better-for-you food market.- Created brand identity, packaging design, and established social presence.- Design and built the company website (getsendys.com) using Shopify.- Build and maintain Facebook and Instagram ad campaigns to capture leads for product launches.- Build relationships with brand partners and creators to drive awareness.- Managed and optimized ongoing Amazon Pay-Per-Click campaigns to drive sales.

- Led the design, build, and launch of Shopify stores, custom applications, and integrations.- Reviewed client business needs and recommended store customizations or third-party app installations to improve online business processes and operations.- Led the design and implementation of a custom product attribution Shopify app for a print-on-demand company, enabling product attribute data to drive the display of key product features to customers.- Designed and implemented a Shopify website for a subscription box company, integrating with Recharge Payments and ShipStation to enable customer subscription ordering and streamline the shipping process.

- Project Manager for Sherwin-Williams.com and Sherwin-Williams PRO mobile app- Worked closely with product managers, marketing executives and solution architects to create, refine and prioritize product backlogs for feature releases - Lead project teams on the design, development and launch of new e-commerce site and mobile app features and functionality

- Product Owner on system re-platform projects, responsible for e-commerce, store MPOS (mobile point of sale), CPQ (configure price quote), and sales support solutions.- Product Owner for the Arhaus.com website redesign, which includes refreshing the look and feel of existing site functionality, introducing new features to enhance the online selling of Arhaus products, and analyzing product data to design a solution for product multivariant handling.- Supporting existing Arhaus e-commerce and store systems for feature enhancements and requirements gathering, as well as identifying and resolving defects.- Project Manager for Salesforce Sales Cloud and Service Cloud implementation, providing Arhaus Sales Associates with a new tool for capturing sales leads and opportunities and assisting Customer Service in resolving customer issues with a new case management system.

- Design and develop requirements for e-commerce, digital marketing, web content management, ERP, and mobile applications.- Lead requirements gathering consultations with clients at all levels of their organizations, from entry-level operators to executives.- Create and maintain business requirements, functional requirements, use cases, process flows, user guides, testing plans, and test cases.- Industry experience in retail, business-to-business, healthcare, and financial services.Client Projects: VF Corporation (Timberland, The North Face), Uniqlo, ADT Security, Otsuka Pharmaceuticals, Special Olympics of New Jersey, Citizens Bank, Parker Hannifin, Safeguard Properties